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Solved Driver power state failure Asus Zenbook UX 32


AR1

New Member
Posts
4
#1
Hello

New Zenbook for me, but most probably he was somewhere for two years , with Intel i3, came with Win 8.0, then I upgraded to 8.1 and here it is : the problem.
Everytime he goes to sleep or hibernate or from today even shot down mode to alive, he needs app. 6 min and then blue screen with Driver ........ and reboot again and then he is working for that session.

I folowed some forums and did some upgrades from Intel webpage...., but with my little knoledge I can not solve problem.

Please check my DAMP files and advise, because I`m very happy with 8.1.
 
Last edited:

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Zenbook 32 UX i3
    CPU
    1.8 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel (R) HD Graphics 4000

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi AR1 & Welcome to the forums ^_^,

Unfortunately, the ZIP File uploaded by you is empty. I would like you to re-run the Diagnostic Tool for atleast 15 minutes or till the time it says that it has finished.

Upload the freshly generated ZIP file so that it could be analysed ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

AR1

New Member
Posts
4
#3
Ov, I appologies, I forgot to put Debug files in ZIP.

Check now please sir.

Thank you.
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Zenbook 32 UX i3
    CPU
    1.8 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel (R) HD Graphics 4000

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Hi AR1 ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
0: kd> !irp ffffe000d3aa4b40
Irp is active with 8 stacks 5 is current (= 0xffffe000d3aa4d30)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
[COLOR=#0000FF][U][B]>[/B][/U][/COLOR][ 16, 2]   0 e1 ffffe000d4515670 00000000 fffff80094798440-ffffe000d3aa15a0 Success Error Cancel pending
        \Driver\[COLOR=#FF0000][U][B]iaStorA[/B][/U][/COLOR] CLASSPNP!ClasspPowerUpCompletion
   Args: 00051100 00000001 00000001 00000002
 [ 16, 2]   0 e1 ffffe000d3aa1060 00000000 fffff80093c03c08-00000000 Success Error Cancel pending
        \Driver\disk partmgr!PmPowerCompletion
   Args: 00051100 00000001 00000001 00000002
 [ 16, 2]   0 e1 ffffe000d3aa1b20 00000000 fffff8019a328fd8-ffffe000d3aa4338 Success Error Cancel pending
        \Driver\partmgr nt!PopRequestCompletion
   Args: 00051100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe000d3aa4338    
   Args: 00000000 00000000 00000000 00000000
As we can see from the analysis, the BSODs are being caused by the Intel Rapid Storage Driver. Kindly follow the below guide in order to remove this driver properly else you might end up with an unbootable system.

Uninstalling the Intel(R) Rapid Storage Technology driver - Microsoft Community

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

AR1

New Member
Posts
4
#5
Dear Blueelvis

I did as described with exception ; after completition of Driver view file iaStorA.sys was still presented i went to Device Manager --View --Show hidden devices and then ups ups . There was no Non-plug and play Drivers option. i checked on other Asus laptop with WIN 7 and there it was. Why I dont have Non-plug and play Drivers file in Device manager and how can I disable iaStorA.sys
now??

Thanks for further assistance.
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Zenbook 32 UX i3
    CPU
    1.8 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel (R) HD Graphics 4000

AR1

New Member
Posts
4
#6
I unistalled the hole Intel Rapid storage techology driver and now everything looks PERFECT.

Thank you Mr. Blueelvis for help and assistance.

:dinesh::dinesh::thumbsup:
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Zenbook 32 UX i3
    CPU
    1.8 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel (R) HD Graphics 4000

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#7
Glad to hear that the issue has been solved ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

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