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Drive Power State Failure.. not sure why!


Posts
3
#1
Hi everyone. This is my first post on the forum, so I really appreciate any help that anyone may be able to offer. I have been receiving a drive state power failure error since clean installing Windows 8 on my system. I suspect it may be a bad driver or something, but I am not sure. I already set my system to not hibernate or sleep and I tried updating my BIOS and removing a third-party Spyware protection program, but the error occurred again. I followed the instructions and have attached my memory dump information.

Thanks again for your help!
 

My Computer

System One

  • OS
    Windows 8

milw0rm

New Member
Member
Posts
108
#2
The minidumps seem to be pointing at the file: pci.sys which is the NT Plug and Play PCI Enumerator:

Driver Reference Table - pci.sys

This file could be corrupt so make sure you download the latest manufacturers chipset motherboard drivers for Windows 8 64bit:

ASUS - Motherboards- ASUS P8Z68-V PRO/GEN3

Also make sure you have all the Windows 8 updates until you can no longer be updated.

I have also found two drivers that you might consider updating or un-installing/removing if un-needed:

HECIx64.sys - Intel Management Engine Interface: Driver Reference Table - HECIx64.sys
P17.sys - Creative SB Audigy LS: Driver Reference Table - P17.sys

-cheers
 

My Computer

System One

  • OS
    Windows 8 Pro 64bit
Posts
3
#3
The minidumps seem to be pointing at the file: pci.sys which is the NT Plug and Play PCI Enumerator:

Driver Reference Table - pci.sys

This file could be corrupt so make sure you download the latest manufacturers chipset motherboard drivers for Windows 8 64bit:

ASUS - Motherboards- ASUS P8Z68-V PRO/GEN3

Also make sure you have all the Windows 8 updates until you can no longer be updated.

I have also found two drivers that you might consider updating or un-installing/removing if un-needed:

HECIx64.sys - Intel Management Engine Interface: Driver Reference Table - HECIx64.sys
P17.sys - Creative SB Audigy LS: Driver Reference Table - P17.sys

-cheers
Thank you for your assistance! I have tried to do everything you've said so far. I got the error message again this morning, even after updating the motherboard chipset drivers and updating Windows. I had attempted to remove the two drivers you mentioned, but they reappeared. Eventually I got the Creative SB Audigy LS driver to uninstall completely, but can't seem to remove the Intel driver. It continues to reappear even when I restart the computer immediately. I also realized that there was one additional Windows update (a virus definitions update) that I had to install, so I did. I won't be able to tell if the additional steps I took worked yet because the error doesn't usually occur unless the computer's been off for a few hours.

I ran the Diagnostic tool again after doing everything and have attached the folder just in case.

Thanks again!
 

My Computer

System One

  • OS
    Windows 8