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Dolby home theatre

davidwf

New Member
Since upgrading to Win 8.1 (from 7) I cannot get Dolby Home Theatre to load
The sound card is part of the Gigabyte GA-X58A-UD3R Revision 2 motherboard -
Realtek ALC889 codec
 High Definition Audio
 2/4/5.1/7.1-channel
 Support for Dolby® Home Theater

I have tried loading the Realtek High Definition Audio driver 3.77 R2.72 which seems to install OK but when I then try installing the Dolby home theatre 4 GUI package it fails with a message saying PCEE needs to be installed.

Help appreciated, thanks
 

My Computer

System One

  • OS
    8.1

popeye

New Member
VIP Member
Guru
Did it come with the computer? On my laptop I have found that I have to use the Realtek drivers supplied by the manufacturer or else DHT breaks. I think they put some additional code in to interface with the Dolby.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

davidwf

New Member
Also, I am not quite sure why I have 4 high definition audio devices ?
jpg.gif
 

Attachments

  • hd audio.JPG
    hd audio.JPG
    23.1 KB · Views: 61

My Computer

System One

  • OS
    8.1

popeye

New Member
VIP Member
Guru
Do they also have a Realtek driver on their site or is it a combined driver with both the Realtek and DHT? I would start from scratch and delete those multiple instances of HD audio then reboot and install whatever is on the Gigabyte site. As long as it is 8.1 compatible of course.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
VIP Member
Guru
Wish I knew. Never seen that many HD Audio Devices showing up. You don't have any other audio hardware or some kind of virtual audio device installed? Could it be due to that TV capture device? Have you tried removing/uninstalling it? Maybe the Life Cam also.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
VIP Member
Guru
Sorry, I'll have to concede to someone else who may jump in with other ideas. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

erpster4

Member
Member
There are no specfific Windows 8 driver downloads for the Gigabyte GA-X58A-UD3R rev. 2 board on the Gigabyte web site. Latest OS supported for that board was Windows 7 and the specific Realtek audio driver for that board seems to be 5.10.0.6642 / 6.0.1.6662 posted 10/25/2012.

Before upgrading from Windows 7 to Windows 8.x, you should have removed both the Realtek audio driver and the Dolby Home Theater software. Then after the upgrade to Windows 8.x re-install both Realtek audio driver and then the Dolby Home Theater software. Seems like those two get lost during the upgrade on some systems. Remember, Realtek audio driver should be installed first, then reboot and install Dolby Home Theater afterwards.

Open the Sound control panel and check which audio device is the Default Device. If realtek high definition audio is not the default device, right-click on it and select "Set as default device".
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C55Dt-A5306
    CPU
    AMD Quad-Core A6-5200M Accelerated Processor
    Memory
    4 GB

davidwf

New Member
Thanks for the link, I seem to have installed the drivers OK but still no home theater as it was in '7......
if I click the Dolby tab of speakers properties I have the option of attachment 1, in '7 it looked like attachment 2
 

Attachments

  • 1.JPG
    1.JPG
    38.1 KB · Views: 13
  • 2.JPG
    2.JPG
    59.9 KB · Views: 11

My Computer

System One

  • OS
    8.1

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