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Dolby advanced audio disappeared from my acer v5 notebook


Laura

New Member
Posts
1
#1
I was trying to fix a problem, and then I removed some programs, and I think i accidentally removed a file that is needed for the dolby. Now I can´t open it, and when I try it says that I could re-install it. But how?
 

My Computer

System One

  • OS
    Windows 8.1

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
If you have an available System Restore point that is BEFORE whatever you did, that should get it back (the "problem" will also be back after the system restore).

If you don't have a system restore point (and you should), check the PC vendor's downloads, in this case Acer, and get what you need.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

mikeytg

New Member
Pro User
Joisey

Posts
315
#3
My acer laptop has a program called "Acer Recovery Management". It allows you to re-install the drivers and applications that came with the PC. I was going to suggest that you look for it on your computer, but when I look at mine the Dolby software is missing. Still might be worth a look see on your computer.
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender