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Solved DISM Source files could not befound when trying to restore


Posts
1
#1
I am trying to repair corrupt files with DISM by going to Dism /Online /Cleanup-Image /RestoreHealth and it gives me the error below. How can I fix it?






Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.






C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 0x800f081f


The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
#2
Try these in order---

Dism.exe /online /Cleanup-Image /StartComponentCleanup
sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

popeye

New Member
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#3
I've started having similar problems. Honestly believe it is due to the screwed up updates MS has been releasing lately.

Trying your suggestion David.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#4
I also have dism set to get stuff from Windows Update---

screenshot_210.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

popeye

New Member
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United States

Posts
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#5
The master speaks. I sure feel stupid sometimes, was not aware of that setting. Thank you once again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#6
The master speaks. I sure feel stupid sometimes, was not aware of that setting. Thank you once again.
You're welcome. :)

screenshot_210.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

popeye

New Member
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United States

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3,090
#7
Just changed it, will see if it works. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
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Guru
United States

Posts
3,090
#8
Well, your first suggestion worked. Dang you deserve a rep! :thumb:

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

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United States

Posts
3,090
#9

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#10
Glad it worked. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

popeye

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United States

Posts
3,090
#11
Brink should add this one to his DISM tutorial: Dism.exe /online /Cleanup-Image /StartComponentCleanup
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

caggie77

New Member
Posts
1
#12
I performed the two recommended operations above. The first competed successfully, but the second did not. The message, " The restore operation failed. Either the repair source was not found or the component store cannot be repaired" Error: 0x800f081f, DISM failed. No operation was performed." Any suggestions?
 

My Computer

System One

  • OS
    8.2
Posts
30
#13
I had the same problem a week or so back. Running the operations in the order recommended again the next day for some reason worked.

Brink - I am always having these corrupt file issues in 8.1. I have tracked it closely over the last two months running sfc/scannow daily after each thing I do, playing games, using office, surfing the web, etc. In my case it is consistently happening and being caused by one thing, Windows updates. And my hardware is fine as I've done multiple stress tests and besides the corruption only occurs after Windows updates.

Assuming you have contacts can you please talk to the (maybe its the Windows Phone kids now in charge as I never had these problems in Windows 7) folks at Microsoft and ask them why this is happening? Asking too much maybe but I'm so tired of this. It happened again today with the latest 15 security updates. DISM fixed it, this time.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model Number
    Dell Alienware Area 51
    CPU
    Intel i7 980x @3.3
    Motherboard
    Intel
    Memory
    6 GB DDR 3 1333
    Graphics Card(s)
    ATI 5870's Crossfire
    Sound Card
    Creative XFI Titanium
    Monitor(s) Displays
    Samsung 2253BW
    Screen Resolution
    1680x1050
    Hard Drives
    Western Digital 2 300GB Sata @10K RPM Raid 0
    PSU
    1,200W
    Cooling
    Water Cooled
    Keyboard
    Alienware Tactical Keyboard
    Mouse
    Alienware Tactical Mouse

cinnacon

New Member
Posts
1
#14
same issue

Hello, I have the exact same issue as the OP

However, the fix would not work for me. I typed in the four lines in order, and still received the same error, that the source files could not be found. I then tried to open the group editor policy, to enable the "Contact windows update directly". At first it would not find gpedit.msc, so I downloaded a file for those who were missing it. I installed it, opened it, but it does not have the "Specify settings for optional component installation and component repair"setting under Computer Configuration / Administrative Templates / System ... it's nowhere to be found. I am now stuck.
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,739
#15
This program will run System File Checker ( SFC ) and DISM to repair an online Windows image
and will look for the setup media to use as a repair source

Step 1: Download and Extract > RESTOREHEALTH v2.ZIP
Step 2: Insert your Windows Setup Media ( Mounted ISO or DVD or USB )
Step 3: Right Click on RESTOREHEALTH v2.CMD and Run as Administrator

You can download Windows 8.1 Setup Media > Create installation media for Windows 8.1 - Windows Help
This program was tested using the created Setup Media as the source for the repair files.
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

ChrisJohn

New Member
Scotland

Posts
3
#16
Thanks for this resource which unfortunately has not worked for me. I first started having a problem after Windows Update installed 3 files today. IE11 will not start at all although other browsers do work. Uninstalling updates and trying system restore have also failed to resolve the issue.

DISM tells me that the image file is repairable so I used your utility which at first refused to recognise a mounted image and asked for a physical disc. This I did with the original Win 8.1 64 bit disc. It copied and mounted the .wim file OK but after running DISM it reported that the source could not be found, unmounted the .wim file and closed the window.

Any further advice please?




This program will run System File Checker ( SFC ) and DISM to repair an online Windows image
and will look for the setup media to use as a repair source

Step 1: Download and Extract > RESTOREHEALTH v2.ZIP
Step 2: Insert your Windows Setup Media ( Mounted ISO or DVD or USB )
Step 3: Right Click on RESTOREHEALTH v2.CMD and Run as Administrator

You can download Windows 8.1 Setup Media > Create installation media for Windows 8.1 - Windows Help
This program was tested using the created Setup Media as the source for the repair files.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop

KYHI

Well-Known Member
Pro User
Posts
2,739
#17
Chrisjohn, what media did you use ??

The media created by > Create installation media for Windows 8.1 - Windows Help

program does not look for a mounted wim - it looks for the install.wim or install.esd within the setup media

It mounts index 1 and wim files can contain 4 indexes - thus use the create media tool
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

ChrisJohn

New Member
Scotland

Posts
3
#18
I used the original DVD that I burnt from the downloaded ISO from which I originally installed Windows 8.1. It had the install.wim file and this seemed to copy over and get mounted. I'll have another try tomorrow downloading it from the link that you posted to see if it makes any difference.
Thanks for your help.


Chrisjohn, what media did you use ??

The media created by > Create installation media for Windows 8.1 - Windows Help

program does not look for a mounted wim - it looks for the install.wim or install.esd within the setup media

It mounts index 1 and wim files can contain 4 indexes - thus use the create media tool
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop

nandrews

New Member
Posts
1
#19
I have Windows 10 and problems with Start Menu.
The suggestion is to run DISM, but I get "The source files could not be found."
So I tried the first suggestion here Dism.exe /online /Cleanup-Image /StartComponentCleanup
but I get :-
Error: 6800
The function attempted to use a name that is reserved for use by another transaction.
Can anyone help me?
Nigel
P.S.
I have tried gpedit.msc but Windows cannot find it!
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop

glnz

Member
Member
Posts
36
#20
Still cannot find source file for DISM in WIn 10

David Bailey - thanks very much for your two suggestions above, and I did both, but
Dism /Online /Cleanup-Image /RestoreHealth
in my Win 10 Pro 64-bit still gets

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Where else should I look?

Thanks.
 

My Computer

System One

  • OS
    Dual boot - Win 7 Pro 64-bit and Win 8.1 Pro 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Optiplex 7010 MT
    CPU
    Intel Core i5 3470 @ 3.2GHz
    Motherboard
    Dell 0GY6Y8 - what would the Intel number be? - Q77 chipset
    Memory
    16GB RAM DDR3 (Four x 4GB)
    Graphics Card(s)
    Intel HD Graphics (on the CPU)
    Sound Card
    Realtek High Definition Audio - and Intel Display Audio
    Monitor(s) Displays
    Dell E176FP - nothing fancy
    Screen Resolution
    1280 x 1024 @ 60 Hz
    Hard Drives
    Two 500GB WDC WD5000AAKX (SATA @ 6GB/sec)

    - External WD My Book 1110 USB device

    - Leftover Momentus XT not plugged in yet.
    PSU
    What means PSU? I'm at sea level
    Cooling
    Ice cubes
    Keyboard
    Noisy
    Mouse
    Basic from Dell
    Internet Speed
    Verizon DSL @ 7Mbps down and 780kbps up
    Browser
    Firefox only with lots of security drives my wife crazy
    Antivirus
    Win 7 Avast Free - Win 8 Windows Defender for now
    Other Info
    Also have an old but important XP SP3 machine still running - Optiplex 755 Desktop w 4GB RAM and 180 GB HD. Used the registry hack to get more updates through "XP Embedded" or "POS" so now the machine rings like a cash register and the CD drawer opens to give change.