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Solved DISM /Cleanup-Image - DISM Failed - What To Do Next Please

theoldfarter

theoldfarter
Member
Greetings.

How can I identify what file(s) are corrupted and can I use the P50t files as a repair source? If so, what do I do? I can follow instructions, most times :)

Here is the problem:
My wifes laptop, a Toshiba P840 (running 8.1 64bit) has a problem. I also have a Toshiba laptop, a P50t (running 8.1 64bit). On mine, I ran sfc /scannow which found corrupted files. Using this forum as a guide, I ran the DISM cleanup tool, which fixed the problem(s). sfc /scannow is error free.

Ran sfc /scannow on the P840 which found corrupted files. Ran the DISM cleanup tool. It failed with this report: "error: 0x000f0906 The source files could not be downloaded. Use the "source" option to specify the location of the files that are required to restore the feature," etc, etc.

I was puzzled as to why one laptop would obviously download the required files but not the other. Thinking that it might be that I have Windows Update set to notify me of updates but not download them, I changed the setting to allow updates automatically.

I ran DISM Cleanup tool again and it failed again, reporting this: "The restore operation failed. Either the repair source was not found or the component store cannot be repaired. Error: 0x00f081f. DSIM Failed. No operation was performed."

The DISM log file looks strange (not that I have ever seen one before). I will copy/paste some of it here. Once it gets into the "Chinese/Japanese" characters, they go on forever, lol) The log file is identical on both runs.

Log File:
[1528] Wimserv process started for guid 91611296-6641-479c-af99-13da546322fb. Id is 1148
[1148] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1148] Mounted image at C:\WINDOWS\TEMP\bfb5eeaf-bd8e-46c9-bf29-7cd1fc195526.
[1528] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
[1528] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[1528] [0xc142011c] WIMGetMountedImageHandle:(2568)
[1528] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
[1528] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[1528] [0xc142011c] WIMGetMountedImageHandle:(2568)
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1528] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[1148] Received unmount request for image with guid 91611296-6641-479c-af99-13da546322fb.
[1148] Unmount for image at C:\WINDOWS\TEMP\bfb5eeaf-bd8e-46c9-bf29-7cd1fc195526 complete.
〲㐱〭ⴴ㄰ㄠ㨳㤰〺ⰴ䤠普††††††††䐠卉⁍†䥐㵄㔱㠲吠䑉㠽㈱吠浥潰慲楲祬猠瑥楴杮琠敨猠牣瑡档搠物捥潴祲*桔獩洠祡戠⁥癯牥楲摤湥戠⁹獵牥氠瑡牥**䑃卉䵍湡条牥㨺楆慮䍬湯瑳畲瑣਍〲㐱〭ⴴ㄰ㄠ㨳㤰〺ⰴ䤠普††††††††䐠卉⁍†䥐㵄㔱㠲吠䑉㠽㈱匠牣瑡档搠物捥潴祲猠瑥琠䌧尺䥗䑎坏屓䕔偍❜**䑃卉䵍湡条牥㨺異彴捓慲捴䑨物਍〲㐱〭ⴴ㄰ㄠ㨳㤰〺ⰴ䤠普††††††††䐠卉⁍†䥐㵄㔱㠲吠䑉㠽㈱䐠獩䍭牯⹥汤敶獲潩㩮㘠㌮㤮〶⸰㘱㠳‴*䑃卉䵍湡条牥㨺楆慮䍬湯瑳畲瑣਍〲㐱〭ⴴ㈰〠㨸㌳㈺ⰰ䤠普††††††††䐠卉⁍†偁㩉倠䑉ㄽ㐵‴䥔㵄㜵〴䐠獩䅭楰搮汬›†††††††††††††††††††††ⴠ䐠獩䥭楮楴污穩䥥瑮牥慮൬㈊㄰ⴴ㐰〭′㠰㌺㨳〲‬湉潦†††††††††䥄䵓†䄠䥐›䥐㵄㔱㐴吠䑉㔽㐷‰楄浳灁⹩汤㩬㰠ⴭⴭ*瑓牡楴杮䐠獩䅭楰搮汬猠獥楳湯ⴠⴭⴭ‾*楄浳湉瑩慩楬敺湉整湲污਍〲㐱〭ⴴ㈰〠㨸㌳㈺ⰰ䤠普††††††††䐠卉⁍†偁㩉倠䑉ㄽ㐵‴䥔㵄㜵〴䐠獩䅭楰搮汬›†††††††††††††††††††††ⴠ䐠獩䥭楮楴污穩䥥瑮牥慮൬㈊㄰ⴴ㐰〭′㠰㌺㨳〲‬湉潦†††††††††䥄䵓†䄠䥐›䥐㵄㔱㐴吠䑉㔽㐷‰楄浳灁⹩汤㩬嘠牥楳湯㘠㌮㤮〶⸰㘱㠳‴*楄浳湉瑩慩楬敺湉整湲污਍〲㐱〭ⴴ㈰〠㨸㌳㈺ⰰ䤠普††††††††䐠卉⁍†偁㩉倠䑉ㄽ㐵‴䥔㵄㜵〴䐠獩䅭楰搮汬›慐敲瑮瀠潲散獳挠浯慭摮氠湩㩥∠㩃停潲牧浡䘠汩獥坜湩潤獷䐠晥湥敤屲獍灍湅⹧硥≥ⴠ䐠獩䥭楮楴污穩䥥瑮牥慮൬㈊㄰ⴴ㐰〭′㠰㌺㨳〲‬湉潦†††††††††䥄䵓†............... and it goes on & on & on & on..........
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

theoldfarter

theoldfarter
Member
Wondering if the same file has been posted on before:
"FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect"

I came across this post"
http://www.eightforums.com/performa...re-health-function-gets-error-0x80240021.html

It has the same file name. I will not do anything until instructed.

Sorry about the Sad faces but I am not guilty, that's the way the file name is written.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

theoldfarter

theoldfarter
Member
Bump..... any help is appreciated.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

popeye

New Member
VIP Member
Guru
From my past searches on this about all you can do is try to use another repair source. I copied the below from the Microsoft site.

DISM Image.JPG
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

theoldfarter

theoldfarter
Member
Thanks popeye. Side By Side Folder sounds like the way to go. Do I point the repair tool at the Windows 8.1 installation DVD? If so, do I need to point it to a specific folder on the DVD or does the repair tool find the files it needs from the DVD, without any help from me?
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

adamf

Banned
You need to specify the file install.wim which is on the DVD in the sources directory. Change the X below to whatever drive letter your DVD drive is.

Code:
[B]DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:[COLOR=#ff0000]X[/COLOR]:\Sources\Install.wim:1 /LimitAccess
[/B]
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Name
    adam
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
    Country Flag
    France

popeye

New Member
VIP Member
Guru
You need to specify the file install.wim which is on the DVD in the sources directory. Change the X below to whatever drive letter your DVD drive is.

Code:
[B]DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:[COLOR=#ff0000]X[/COLOR]:\Sources\Install.wim:1 /LimitAccess[/B]

Nice additional information. I have never actually tried this myself, curious if it will work.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

theoldfarter

theoldfarter
Member
I will try this on my wifes laptop, when I can pry her away from it. lol. The laptop works normally as far as she is concerned but I just like it to be exactly what it should be. If a file is corrupt, one day that file may need to be accessed and then problems! I will report back when I have done it. This procedure is all new to me.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

popeye

New Member
VIP Member
Guru
Something I have discovered also. If all you have is an ISO then the files are ESD not WIM. There is a neat utility called WinReducer Wim Converter that will convert the Install.esd files to Install.wim files.

PS: I'm the same way when it comes to wanting things to be right even if it doesn't seem to be a problem at the present time. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

theoldfarter

theoldfarter
Member
I obtained a ISO last night of Win 8.1 Pro x64 and when I mounted it, there was "install.wim" and no ESD files were found when I ran a search on it. Both our Laptops have Windows OEM on them. It was with some difficulty that I found a ISO that had not been "played around" with.

I intend to burn the ISO onto a DVD. As our two Laptop OS's are genuine, this DVD is of limited use but necessary to do fixes like this.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

popeye

New Member
VIP Member
Guru
I would hope they're genuine. :) But yea, same boat here, need that ISO to do some things. Strange your download has wim files mine has esd but I just converted using that utility. Maybe it has something to do with how you choose to save it when downloading.

At any rate let us know how it goes.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

theoldfarter

theoldfarter
Member
All fixed but not by using the DVD as source. I ran the DISM tool and pointed it at the optical drive. The drive was accessed and the program ran for 20 odd minutes. It finished by reporting this:
"ERROR:0x800f081f. The source files could not be found, use the source option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source"

As I had used an 8.1 DVD as the source, as one of the options that link gives, I needed to look elsewhere. I Googled the error code and came to this thread: Dism online restore health function gets error 0x80240021 - Microsoft Community I followed sidv88 instructions and it fixed the corrupted file:
"I have been able to resolve the issue. The key is to use the Dism /Online /Cleanup-Image /StartComponentCleanup command before Dism /Online /Cleanup-Image /RestoreHealth , and the component store was repaired. SFC was then able to fix the remaining corrupted files."

Thanks for the help on this problem. You don't find too many solutions posted as some people just can't be bothered to post the Fix after they have found a fix elsewhere. Cheers.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Name
    Trevor Adair
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50t
    CPU
    Intel i7-4700MQ @ 2.40Ghz
    Memory
    8.00GB
    Graphics Card(s)
    GeForce GT745M
    Sound Card
    Realtek Integrated chip
    Monitor(s) Displays
    Generic LCD
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba MQ01ABD100H (it's a Hybrid) One TB with 8GB integrated SSD
    PSU
    none
    Case
    n/a
    Cooling
    n/a
    Keyboard
    integrated_Backlit
    Mouse
    m/a
    Internet Speed
    Full Speed Fibre
    Browser
    IE/Firefox/Chrome
    Antivirus
    Windows Defender
    Country Flag
    New Zealand

popeye

New Member
VIP Member
Guru
Good to know! It can take some jumping through hoops to figure out exactly will fix this particular problem in every situation. Glad you got it fixed and letting us know how you did it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

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