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DISM cannot find source to fix issues raised by sfc /scann

prasannavs

New Member
Question

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0 viewsDISM cannot find source to fix issues raised by sfc /scannow- Win 8.1

PR

PrasannaSampath asked on February 10, 2016


c:> SFC /scannow
reports following error..
Windows Resource Protection found corrupt files but was unable to fix s
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. F
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

-----


DISM reports the following error :
c:> Dism /Online /Cleanup-Image /RestoreHealth /source:esd:D:\sources\install.esd:1 /limitaccess
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

-------


I created a windows 8.1 dvd using current windows os by running microsoft tool "mediacreationtool.exe"
The burned windows installation on the DVD using the "mediacreationtool.exe" does contain only "install.esd". Could NOT find "install.wim" . Hence the DISM command has esd file extension.
CBS.log file can be found in http:///www.powerclean.in/cbs.txt
DISM.log file can be found in http://www.powerclean.in/dism.txt

Please help. I have read through this forums and tried many things.. but none of them was able to fix this issue.

Regards
PV

You had this question
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Version: 6.3.9600.17031

That version of DISM does not support Source:ESD:

You have to use an Install.wim as the source...
Or you could extract the Install.esd to a folder using 7zip
 
Last edited:

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Name
    Jimmy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
    Country Flag
    USA
    State/Region Flag
    us kentucky

prasannavs

New Member
I tried using 7zip to extract and it did not work. I have version 15.06 bet already installed.

Other options i tried before posting here is to convert the install.esd file to install.wim file using the following utility
https://www.myria.de/allgemein/901-windows-8-esd-datei-in-wim-datei-umwandeln
(open using chrome to do translation to english).

It did create a install.wim file and i tried DISM using WIM option and still it did not work. If you like I can try running using WIM file and post the dism.log file.

Where you able to look into the log file i posted on my website ? (Links on first post).

Thanks for your help.

PV
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Name
    Jimmy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
    Country Flag
    USA
    State/Region Flag
    us kentucky

prasannavs

New Member
I had mounted the windows.iso file on J drive.. When i run the (Option 3) DISM RESTOREHEALTH with Recomended choice i get the following error.....

===============================================================================
Found Source Install.wim on Drive J:
===============================================================================


===============================================================================
Press 1 - Use the Source Install.wim as Repair Source ( source:wim: )
Press 2 - Mount the Windows Image as the Repair Source ( Recommended )
===============================================================================
> Enter Your Option: 2


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031




Error: 0xc1420115


The user attempted to mount to a directory that does not exist. This is not sup
ported.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


===============================================================================
 

My Computer

System One

  • OS
    Windows 8.1

prasannavs

New Member
SFC /Scannow is reporting Corrupted file and was not able to fix it.
Whereas DISM /ScanHealth option is reporting no corrupted store.

How do i fix SFC issue then ?

Part of the SFC Details : (the ones which did not work)

00000919 [SR] Beginning Verify and Repair transaction
2016-02-11 00:11:11, Info CSI 0000091a [SR] Cannot repair member file [l:24{12}]"iertutil.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 11.0.9600.17801, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:11, Info CSI 0000091b [SR] Cannot repair member file [l:20{10}]"jnwdui.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:11, Info CSI 0000091c [SR] Cannot repair member file [l:20{10}]"jnwppr.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:11, Info CSI 0000091d [SR] Cannot repair member file [l:20{10}]"jnwmon.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:12, Info CSI 0000091f [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-11 00:11:12, Info CSI 00000920 [SR] Cannot repair member file [l:20{10}]"jnwdui.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:12, Info CSI 00000921 [SR] Cannot repair member file [l:20{10}]"jnwppr.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:12, Info CSI 00000922 [SR] Cannot repair member file [l:20{10}]"jnwmon.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:12, Info CSI 00000924 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-11 00:11:12, Info CSI 00000925 [SR] Cannot repair member file [l:24{12}]"iertutil.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 11.0.9600.17801, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2016-02-11 00:11:12, Info CSI 00000926 [SR] Repair complete
2016-02-11 00:11:12, Info CSI 00000927 [SR] Committing transaction
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Updated image-health to help resolve your issue.. Re-download program
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Name
    Jimmy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
    Country Flag
    USA
    State/Region Flag
    us kentucky

prasannavs

New Member
Here is the response after downloading your latest ImageHealth tool and running it. PLEASE HELP.

DISM option 1 says all good, but SFC says that there is corrupt files all the time..
Please help. Here is the sequence of steps done and result.

----------------------------------------------------------------------------------------------------------------------
Option 1 :
===============================================================================
Dism is scanning the online image for health.
Dism will report whether the image is Healthy or Repairable
If Dism reports as repairable - Select Option 2
Please Wait.. This will take 5-10 minutes..
===============================================================================


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.
Press any key to continue . . .


Option 4 :


===============================================================================
Dism is Analyzing the Component Store.
If Dism reports Component Store Cleanup Recommended - Select Option 5 or 6
Please Wait.. This will take 5-10 minutes..
===============================================================================


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[===========================95.4%======================= ]


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Press any key to continue . . .


OPTION 5 :


===============================================================================
Dism is Cleaning Up the Component Store.
Please Wait.. This will take 10-15 minutes..
===============================================================================


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
The operation completed successfully.
Press any key to continue . . .


OPTION 6 :


===============================================================================
Dism is Resetting the Component Store.
Please Wait.. This will take 10-15 minutes or more..
===============================================================================


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
Press any key to continue . . .


OPTION 8 : (SFC /SCANNOW)


===============================================================================
System File Checker is scanning the online image for corruption.
Please Wait.. This will take 10-15 minutes or more..
===============================================================================


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
===============================================================================
A SFC Details Report was Created on your Desktop
===============================================================================
Press any key to continue . . .




Thanks
PV
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Insert your windows setup media - and run setup.exe
to do an in-place upgrade/repair
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Name
    Jimmy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
    Country Flag
    USA
    State/Region Flag
    us kentucky

prasannavs

New Member
Can i use the DVD created using the windows "mediacreationtool.exe" tool ? (I never got a CD/DVD when i bought this from DELL.)

I assume i have to re-install all the custom apps that i had installed on the windows 8.1 machine after i do a in place update / repair ? If the install will only update system files without any changes to the installed programs, that would be great. Any option like that would help ?

I do have a backup of my files what exactly this install you suggested would do.

Please confirm

Thanks for your help
PV
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
you can use the media creation tool media..
Doing an inplace upgrade will keep your files and programs...
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Name
    Jimmy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
    Country Flag
    USA
    State/Region Flag
    us kentucky

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