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Solved Disk Cleanup Stuck With Windows Update Cleanup With SSD


Casey Stellar

New Member
Member
Posts
83
#1
Well, as the title suggests, I'm having an issue with Disk Cleanup with a new SSD I recently purchased. In all my years with HDDs I never had this problem. I've been running Windows 8.1 with an HDD for over a year now with no such problem so this is quite new & odd to me. The Windows Update Cleanup feature in Disk Cleanup always worked for me with a HDD. If there was ever a time it didn't work, I certainly can't recall. I'm assuming it's something in the way SSDs are built vs. standard HDDs. Though again, this is my first SSD so, I rally don't have others to compare it to.

So, essentially when Disk Cleanup gets to the Windows Update Cleanup part, it hangs:

Wmw2B.png

I tried:

sfc /scannow & I tried:

Dism
/Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

But, when I get to to Dism /Online /Cleanup-Image /ScanHealth it hangs:

Wkr0e.png

It's been a while since I had to do any major PC repairs & this is my first personal run in with this particular issue & maybe I'm just out of touch. Maybe missed a few steps? Can somebody help me out? This is the SSD that I have if that helps Kingston High Performance SATA Solid-State Drives (SSD) for Laptops, Desktops and Servers in 60GB, 120GB, 180GB, 240GB and 480GB capacities.
 

My Computer

System One

  • OS
    Windows 7 64-bit

Ztruker

Well-Known Member
VIP Member
Guru
#2
How long did you wait? Give it lots of time, like a couple hours if necessary, see if it eventually completes.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

visruth

Well-Known Member
Pro User
India

Posts
1,536
#3
I just did Disk cleanup - System Cleanup in my new Dell venue 8 pro tab with 64gb ssd & it took 6hours for just the cleanup to finish.

The dism scanhealth finishes in few minutes, the rest two takes time in all of my systems.
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller

Casey Stellar

New Member
Member
Posts
83
#4
I gave it 30+ minutes and it never moved past that. This is actually the second time this happened with this SSD but, I didn't feel like bothering with it the first time. So, this is the first time I tried the sfc & DISM methods. Again, both times it's been 30+ minutes in hang. Have you had similar issues with SSD vs HDD & it just took longer with SSD?
 

My Computer

System One

  • OS
    Windows 7 64-bit
#6
Try this one & then the dism restore health & then sfc---

Dism.exe /online /Cleanup-Image /StartComponentCleanup

edit--- Dism usually hangs on 20% for a long time.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

visruth

Well-Known Member
Pro User
India

Posts
1,536
#7
Damn 6+ hours? That's what I'm looking at? :O
Most probably somewhere near it I suppose. This is the first time system update cleanup took that much time for me. But eventually i gained 7gb from that , in a 64gb SSD.
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller

Casey Stellar

New Member
Member
Posts
83
#8
Thanks guys. I'm gonna try these now. Guess a little patience is gonna be a requirement :doh:as I assumed an SSD would natively require less time in disk maintenance. I'll post back results.
 

My Computer

System One

  • OS
    Windows 7 64-bit

Casey Stellar

New Member
Member
Posts
83
#9
Alrighty then guys so I ran:


Dism.exe /online /Cleanup-Image /StartComponentCleanup

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth


All of those completed. There was a hang only this time it didn't take anywhere near as long. I think it simply froze the first time.

Then I ran :


sfc /scannow


That finished & now I'm gonna do a restart & try running Disk Cleanup. It's 3:45 A.M. here so I'll leave it running all night if I have to. I'll post back results.
 

My Computer

System One

  • OS
    Windows 7 64-bit
#10
Glad you got the scans to complete. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

visruth

Well-Known Member
Pro User
India

Posts
1,536
#11
Glad David's help worked for you, do post back how much time it take for disk cleanup tomorrow :)
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller

Casey Stellar

New Member
Member
Posts
83
#12
Okay so everything finished & Disk Cleanup finished in a flash but, now there's 9 MB of data still lingering:

N2uBp.png


Rebooted & ran Disk Cleanup again & the 9 MB was still there. Is this normal? At this point I'm considering wiping update history just for good measure lol.
 

My Computer

System One

  • OS
    Windows 7 64-bit

visruth

Well-Known Member
Pro User
India

Posts
1,536
#14
Oh so the real problem in your case was corrupted system files.

I think 9mb is okay. In mine 260mb update files were still there after system cleanup. I'm not sure may be David can help about explaining why.
I think system retains last 30days files and it is not deleted, something like that. But there are cmd commands for removing them too I suppose, look in tutorials be Brink here.
 

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller

visruth

Well-Known Member
Pro User
India

Posts
1,536
#16

My Computer

System One

  • OS
    Win 8.1 Update x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion 15
    CPU
    Haswell Core i5 4200U
    Memory
    8GB Dual-Channel DDR3L @1600
    Graphics Card(s)
    Intel HD 4400 Integrated; 2GB Dedicated NVIDIA GT 740M
    Hard Drives
    500GB Samsung 840 EVO Internal SSD ;
    2TB WD MyPassport Ultra EHDD ;
    1TB TOSHIBA HDD
    Cooling
    Deepcool X6
    Mouse
    Logitech B175 Wireless Mouse
    Internet Speed
    10 Mbps
    Browser
    Opera v25.0
    Antivirus
    KIS 2014
    Other Info
    Microsoft Wired Xbox 360 Controller

Casey Stellar

New Member
Member
Posts
83
#17
Alrighty then so after double & triple checking a few things after a quick nap all is well again. Had to take more steps than I innitially thought were necessary but, I got it working again. Thanks guys.
 

My Computer

System One

  • OS
    Windows 7 64-bit
#18
Before---

screenshot_189.jpg

After running it again---

screenshot_189.jpg

I do not know why the 4 MBs is still there. :(
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Casey Stellar

New Member
Member
Posts
83
#19
Try:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth


Then run:


sfc /scannow

In that order, that should do the trick.
 

My Computer

System One

  • OS
    Windows 7 64-bit

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