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Solved Disk Clean-up - Windows Update Clean-up Stuck.


Stantor

New Member
Posts
2
#1
Greetings,

I've done a clean install of Windows 8 + installed all Windows updates.

After doing so I ran the disk clean-up tool to remove temp files and saved files from Windows updates, however I have ran into a problem. The disk clean-up tool gets stuck when it reaches the Windows update Clean-up stage. It's literally been on there for the past hour. When restarting it does say configuring updates but no % bar and also would just get stuck there unless you manually reboot.

Any ideas?

Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro

Lynn

New Member
Posts
13
#2
I had the same problem with windows 8 a while back and googled it and found some sites that said to delete everything in C:\Windows\SoftwareDistribution, do not delete the SoftwareDistribtion folder, only the folders and files in it, these are for the windows updates when installing or something like that. The sites said the the files in the folder could be corrupt. The deleted items will be recreated the next time you check for Microsoft updates. The clean up tool then ran fine BUT it has occurred several more times and I again had to delete the files. I also installed Windows 8.1 beta on a separate hard drive and guess what, it is doing the same thing. Looks like a bug in windows, but deleting the files I said will allow the clean up tool to run. I would only do this if you are brave or see what other people say first.
 

My Computer

System One

  • OS
    Windows 8

Stantor

New Member
Posts
2
#3
Hello Lynn,

That was the first thing I did, forgot to mention it, sorry.

I however have fixed my problem by using the following command "Dism /Online /Cleanup-Image /RestoreHealth".

Cheers all.
 

My Computer

System One

  • OS
    Windows 8 Pro

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#7

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

SoiCBoy

Member
Member
Posts
24
#9

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    DELL Inspiron 17R - SE
    CPU
    i7-3630QM
    Motherboard
    DELL ?
    Memory
    8GB
    Graphics Card(s)
    nVidia GT650M
    Sound Card
    On-Board
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung SSD 840
    Samsung 1TB 5400 RPM
    Keyboard
    DELL Backlit
    Internet Speed
    ADSL 2+ - 10MB
    Browser
    Firefox
    Antivirus
    WIndows Defender

linyanti

New Member
Posts
2
#10
Here is another way to kill the WindowsUpdate Cleanup hang

This may have already been described above (apologies if so) but here is a way to stay in the regular Windows 8 Control Panel.

First of all, this Windows Update Cleanup got rid of several GB of stuff and was worth it. But the tool did hang, I gave it two hours which should have been enough. I found the following suggestion that worked.

Go to Control Panel, System and Security, Action Center, Troubleshoot Common Computer Problems, System and Security, Fix Problems with Windows Update. Then once there I went to "Advanced" and it said that it would run as Administrator and repair the problem.

Within seconds of clicking the box the problem went away.
 

My Computer

System One

  • OS
    Windows 8 Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus Maximus V Gene
    CPU
    i73770K
    Motherboard
    Asus Maximus V Gene
    Memory
    ADATA 32 GB
    Graphics Card(s)
    Nvidia GT 610
    Browser
    IE 10
    Antivirus
    Avast

GaryEaux

New Member
Posts
1
#11
Thanks linyanti, This worked perfect for me and I was glad I found your reply and this simple fix.
GaryEaux

>
Go to Control Panel, System and Security, Action Center, Troubleshoot Common Computer Problems, System and Security, Fix Problems with Windows Update. Then once there I went to "Advanced" and it said that it would run as Administrator and repair the problem.

Within seconds of clicking the box the problem went away.
 

My Computer

System One

  • OS
    Win 8.1