reherzog
New Member
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- 1
Richard E. Herzog
My computer is a Dell laptop Inspiron 5551. /8.1 . It was purchased July,2015. I am
the only user. It has developed a glitch and I would like to know if the problem
is software or hardware. It automatically goes to sleep approximately
every 2 minutes unless there is activity such as a Utube video which will play
through without interuption. I have set all the sleep times to (never) and other
settings. This does not help. I have shut down and removed the battery for at
least 30 minutes After reinstalling the battery.which indicates 100%. Still goes
to sleep every 2 minutes. Everything else on this computer works . Have you ever
ran into a problem like this? Can you fix this? If this problem is mother board,
I would consider buying a new computer. I hope you have an answer for me. I have
tried {USFIX a paid tech company) and after trying for hours they were unable to
solve this problem. Best Buy said they can fix it but they want $200. I can buy
a compareable new Dell computer for $279.
Richard E. Herzog
My computer is a Dell laptop Inspiron 5551. /8.1 . It was purchased July,2015. I am
the only user. It has developed a glitch and I would like to know if the problem
is software or hardware. It automatically goes to sleep approximately
every 2 minutes unless there is activity such as a Utube video which will play
through without interuption. I have set all the sleep times to (never) and other
settings. This does not help. I have shut down and removed the battery for at
least 30 minutes After reinstalling the battery.which indicates 100%. Still goes
to sleep every 2 minutes. Everything else on this computer works . Have you ever
ran into a problem like this? Can you fix this? If this problem is mother board,
I would consider buying a new computer. I hope you have an answer for me. I have
tried {USFIX a paid tech company) and after trying for hours they were unable to
solve this problem. Best Buy said they can fix it but they want $200. I can buy
a compareable new Dell computer for $279.
Richard E. Herzog
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Dell