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Default Gateway Not Available


Audio

New Member
Posts
3
#1
Hello all,

Essentially on my apartments network I can connect and get Internet access, but at random intervals while still maintaining a connection to the network I lose all Internet access. If I run the network repair diagnostic it resets the wireless adapter says it fixed the problem of the default gateway not being available and access is restored only to be booted in the same fashion a varying amount of time later repeating the cycle.

Windows 8.1 hp envy x360 less than a month of use.

Also not sure if it's relevant or not but to put it in reference it is only this network I am having trouble with. Used to have issues connecting to it at all and would BSOD occasionally but I believe I have solved this by updating some drivers and removing McAfee (meant to anyway but this forced my hand and beat laziness).

All help appreciated, and thank you in advance.
 

My Computer

System One

  • OS
    Windows 8.1

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
If you are losing connection, that means that their Access Point is not powerful enough, or that they do not have enough Access Points to cover the whole building.

You can try an external USB adapter with a USB extension cable and see if that helps any. they do make USB Dongles with 2.5db antennas on them.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

Audio

New Member
Posts
3
#3
If you are losing connection, that means that their Access Point is not powerful enough, or that they do not have enough Access Points to cover the whole building.

You can try an external USB adapter with a USB extension cable and see if that helps any. they do make USB Dongles with 2.5db antennas on them.
I'm not so sure that is the issue. My phone and xbox 360 have held the connection fine, as well as my roommates pc and I refuse to believe 2/3 of those have better network adapters than me. Also I never lose the network just Internet access. In fact my connection is always fairly strong even when I lose Internet access. You may very well be right but I'd like to leave this open for other possibilities before I shell out money for a solution I'm not sure is right.
 

My Computer

System One

  • OS
    Windows 8.1

Audio

New Member
Posts
3
#4
So I found a working fix for all parties interested. I don't know why it's working so if anyone would care to explain here's what worked.

I switched my wireless mode from 802.11a/b/g to 802.11b and I have had no connectivity issues since. I understand this caps my speed but my isp here throttles our speed anyway so it's a non-issue. Still curious to understand what this fix is indicative of so I'll leave it unsolved if anyone would like to enlighten me.
 

My Computer

System One

  • OS
    Windows 8.1

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
You will only get a max burst of 10 mb/s, but you have to do what you have to do. At least they left the Wireless-b operating on their Access points. Any MDU setup, will always be throttled either at the Smart Switch, Access Point or Router through QOS scheming. That way no one person attempts to overload the bandwidth for others to be able to use. Of course if you tighten the controls too much or have too many users on the network, you will see slow downs that way.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.