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Solved default gateway is not available.


draconith

New Member
Posts
5
#1
Hi there I recently purchased a new computer and while trying to acess the internet I find that I can have a stable connection for no longer than 20 seconds. After that the network becomes unavailable and when I try to repair it I continue to get the error default gateway is unavailable.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus g750j
    CPU
    Intel(r) core(tm) I-7 4700hq CPU @ 2.4ghz
    Memory
    8gb ddr3
    Graphics Card(s)
    Nvidia GeForce gtx 765m with 2gb gddr5 VRAM

DMHolt57

Well-Known Member
Pro User
Austin, Texas

Posts
1,252
#2
Welcome to the forum draconith! Let's start with you posting your ipconfig /all from an administrator command prompt. :cool:

If you put the model number of your laptop in your system specs in profile, will help with known driver issues also. :geek:
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074

draconith

New Member
Posts
5
#3
Sure thing! heres my ipconfig/all

Windows ip configuration

host name: Ryanpc
primary dns suffix......:
node type..: hybrid
ip routing enabld: no
wins proxy enable: no
dns suffix search list: home

Ethernet adapter bluetooth network connection
media state: disconnected
connection specific dns suffix:
description: bluetooth device
physical address: 24-0a-64-07-ed-80
dhcp enabled: yes
autoconfiguration enabled: yes

Wireless Lan adapter local area connectionx 11:
media state: media disconnect
connection specific dns suffix:
description: Microsoft wi-fi direct virtual adapter
physical address: 26-0a-64-3a-85-6
dhcp enabled: yes
autoconfiguration enabled: yes


Wireless lan adapter wi-fi:

connection specific dns suffix: home
description: broadcom 802.11ac network adapter
physical address: 24-0a-64-3a-85-6f
dhcp enabled: yes
autoconfiguration enabled: yes
link-local Ipv6 address: fe80 : : c432 : f4cb : cf77 : 3dd0%13(preferred)
Ipv4 address: 192.168.1.2(preferred)
subnet mask: 255.255.255.0
lease obtained: Sunday, December 15, 2013 8:55:20
lease expires: sunday, december 15, 2013 9:55:20
defaut gateway: 192.168.1.1
dhcp server: 192.168.1.1
dhcpv6 IAID: 321129060
dhcpv6 client DVID: 00-01-00-01-19-9b-d5-f2-ac-22-0b-b7-f9-f5
dns server: 192.168.1.1
netbios over tcpip: enabled


ethernet adapter ethernet:
media state: media disconnected
connection specific dns suffix
description: qualcomm atheros AR87171/875 PC-E Gigabit Ethernet controller (NDIS 6.30)
physical address: ac-22-0b-b7-f9-f5
Dhcp enabled: yes
autoconfiguration enabled: yes

Tunnel adapter teredo tunneling psuedo-interface
media state: media disconnected
connection specific dns suffix:
Description: teredo tunneling psuedo interface
physical address: 00-00-00-00-00-00-00-e0
Dhcp enabled: no
autoconfiguration enabled: yes

Tunnel adapter isatap.home
media state: media disconnected
connection specific dns suffix: home
description: Microsoft ISATAP adapter#2
physical address: 00-00-00-00-00-00-00-e0
Dhcp enabled: no
autoconfiguration enabled: yes

And just so you don't have to go back to my profile to find it my computer is an asus g750jw laptop. Also it's worth noting that this is only happening on my router at home and not on other routers. I have cablevision for my isp and have their 50 mbps upload speed and 25 mbps download speed.

This is my modem


cablevision router - Google Search


and this is my router
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus g750j
    CPU
    Intel(r) core(tm) I-7 4700hq CPU @ 2.4ghz
    Memory
    8gb ddr3
    Graphics Card(s)
    Nvidia GeForce gtx 765m with 2gb gddr5 VRAM

DMHolt57

Well-Known Member
Pro User
Austin, Texas

Posts
1,252
#4
...something strange there going on with your lease time only being an hour...
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074

draconith

New Member
Posts
5
#5
As an update: took the computer to best buy because thats where I bought it this morning, didnt even get halfway through describing my problem and the geek squad member said she knew exactly whats going wrong. Apparently for windows 8 there is a driver called Kernal in networks which is supposed to speed up your network but does the exact opposite. She removed it from my computer. I'm not home to test this fix out yet, but I will update as soon as I get home and get connected to the internet.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus g750j
    CPU
    Intel(r) core(tm) I-7 4700hq CPU @ 2.4ghz
    Memory
    8gb ddr3
    Graphics Card(s)
    Nvidia GeForce gtx 765m with 2gb gddr5 VRAM

draconith

New Member
Posts
5
#6
The fix described above did not work alone, I had to install a new driver to go with it for the broadcomm card in my computer and now it's working perfectly.
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus g750j
    CPU
    Intel(r) core(tm) I-7 4700hq CPU @ 2.4ghz
    Memory
    8gb ddr3
    Graphics Card(s)
    Nvidia GeForce gtx 765m with 2gb gddr5 VRAM