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"Default Gateway is Not Available" Connection Problem


Posts
3
#1
Okay, it seems that a lot of people (not just Windows 8 users) are having the same problem with internet connection. I recently bought a computer off a friend that he had recently installed Windows 8. Despite already not being satisfied with the new OS, I've now begun to encounter this problem:

My internet connection worked fine at my house to begin with, but now I can't seem to make the internet connection last. Sometimes it lasts for up to around 20 minutes, but sometimes a matter of 5 seconds before dropping out again. Each time it drops, I troubleshoot and without fail it says "Default gateway is not available", but says it's fixed, and the internet works fine until it proceeds to drop out again. Sometimes it has ALSO come up with "DNS server is not responding", but that never says it's been fixed, only detected, and also "Problem with wireless adapter or access point", which does say is fixed.​

My laptop is Dell l502x, the wireless adapter is Intel(R) Centrino(R) Advanced-N 6230 and I
m running Windows 8. I've tried un-checking the box to save power or whatever, and manually changing the IP addresses in the Internet Protocol Version 4 (TCP/IPv4) properties. I have spent about 7 hours of my day reading other forum posts like this but have still had no success. Please try to help me! :cry:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS l502x
#2
If you
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#3

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#4
Not to nick pick but one person with a single complaint about this particular adaptor certainly doesn't qualify as "a history of problems" especially when the one guy with a problem posted that the problem is fixed.

Rick

Just a quick update.

My wireless adapter is now working.

Thanks for your advice & suggestions.

Michael


A history of problems would be more than one forum with multiple complaints about the same adaptor not working. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#5
Um, that was one example I found, there were others. I was trying to help, sorry if I offended anyone. Some of you can be real a-holes.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

Brink

Administrator
Administrator
mvp
Posts
23,374
#6
warning   Warning
Let's keep this friendly shall we. :sarc:

 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#7

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Posts
3
#8
Haha, thanks for trying to help.

For some reason the comment is coming up for me any more, but I got an email saying you wrote "If you can post a screen shot of the ipconfig/all from this machine it would be most helpful. :)"

Here we go...

ipconfig screencap 25.11.JPG
 

Attachments

Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS l502x
Posts
3
#9
Just saw on the intel website that there was indeed a driver update for my adapter.
I've just done that, so I'll see how that goes for now.

Until then, if you have any more advice/help that would be greatly appreciated! Thank you :)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS l502x