I just bought a HP Laptop. I don't know the exact model number but it has the following configuration :- Intel Core-i5 4210u
1.7Ghz Processor, Nvidia 820M GPU and 4GB RAM. It came preinstalled with Windows 8.1
Now this is my problem :-
Whenever I power-up the laptop by using the power-button, I get the Windows 8 logo and than instead of the login-screen it
gives me a black screen. Its not even a black screen, the display is exactly as it is when the laptop turned off(nothing
at all on the screen). But I know that the laptop is running because the power button and caps-lock key is illuminated.
Now I have discovered that in order to get to the Login Screen, I have to manually close the lid and open it. This however does
not work every time. How can I fix it.
Please someone help me. It is a new laptop and I can't return it because I bought it from a different country.
1.7Ghz Processor, Nvidia 820M GPU and 4GB RAM. It came preinstalled with Windows 8.1
Now this is my problem :-
Whenever I power-up the laptop by using the power-button, I get the Windows 8 logo and than instead of the login-screen it
gives me a black screen. Its not even a black screen, the display is exactly as it is when the laptop turned off(nothing
at all on the screen). But I know that the laptop is running because the power button and caps-lock key is illuminated.
Now I have discovered that in order to get to the Login Screen, I have to manually close the lid and open it. This however does
not work every time. How can I fix it.
Please someone help me. It is a new laptop and I can't return it because I bought it from a different country.