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Curious event in Event Viewer concerning 'with WMC'


Teerex

Member
Member
Posts
38
#1
I've noticed an intriguing event in Event viewer...

Code:
Log Name:      Application
Source:        Microsoft-Windows-Security-SPP
Date:          25. 1. 2013. 8:13:00 PM
Event ID:      8208
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      *************
Description:
Acquisition of genuine ticket failed (hr=0xC004C4AA) for template Id {88c92734-d682-4d71-983e-d6ec3f16059f}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
    <EventID Qualifiers="49152">8208</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-25T19:13:00.000000000Z" />
    <EventRecordID>3131</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>MaminaKanta</Computer>
    <Security />
  </System>
  <EventData>
    <Data>hr=0xC004C4AA</Data>
    <Data>{88c92734-d682-4d71-983e-d6ec3f16059f}</Data>
  </EventData>
</Event>
Googleing the error code, I get this.
You might see this error after you used the Add Features to Windows 8 app to upgrade your current edition of Windows. The Windows 8 Pro with Media Center edition can only be activated on PCs that had Windows preinstalled, or Windows was purchased on the Windows website or at a retail store. To fix the problem, you need to install Windows with the product key provided to you in an email or with the DVD. If you think you have received this message in error, contact a Microsoft Customer Support representative.
Please note that in my case this is not an error that springs during activation, it is an event logged at system start.

However, when I moved the Windows 8 installation from my daily use laptop which will keep the Windows 7 Ultimate(forever be praised) I got as a beta tester of 7, to my 'Windows 8 Pro with WMC perpetual test machine' (an older ''classic'' desktop tower) I had to use the automated phone system, both for the activation of Pro and for the activation of Pro with WMC and both succeeded. The Windows 8 Activation UI states I'm activated, I have a working WMC and no problems with updates, Store or anything else, and license diagnostics confirms this.
Code:
<DiagReport>
<LicensingData>
  <ToolVersion>6.2.9200.16384</ToolVersion>
  <LicensingStatus>SL_LICENSING_STATUS_LICENSED</LicensingStatus>
  <LicensingStatusReason>0x00000000</LicensingStatusReason>
  <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
  <LocalGenuineResultP>1</LocalGenuineResultP>
  <LastOnlineGenuineResult></LastOnlineGenuineResult>
  <GraceTimeMinutes>0</GraceTimeMinutes>
  <TotalGraceDays>0</TotalGraceDays>
  <ValidityExpiration></ValidityExpiration>
  <ActivePartialProductKey>PDG8D</ActivePartialProductKey>
  <ActiveProductKeyPid2>00181-00005-91593-AB872</ActiveProductKeyPid2>
  <OSVersion>6.2.9200.2.00010100.0.0.103</OSVersion>
  <ProductName>Windows 8 Pro with Media Center</ProductName>
  <ProcessorArchitecture>x86</ProcessorArchitecture>
  <EditionId>ProfessionalWMC</EditionId>
  <BuildLab>9200.win8_gdr.121119-1606</BuildLab>
  <TimeZone>Srednja Europa - st. vrij.(GMT+01:00)</TimeZone>
  <ActiveSkuId>7e324006-b4e8-4d0d-b52a-44c59af7b03f</ActiveSkuId>
  <ActiveSkuDescription>Windows(R) Operating System, RETAIL channel</ActiveSkuDescription>
  <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
  <ActiveProductKeyPKeyId>1400e283-1bae-8986-3614-ef68675dc299</ActiveProductKeyPKeyId>
  <ActiveProductKeyPidEx>05426-01810-000-591593-01-1050-9200.0000-0112013</ActiveProductKeyPidEx>
  <ActiveProductKeyChannel>Retail</ActiveProductKeyChannel>
  <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
  <OfflineInstallationId>708234288542453924056830522258751213018355582311402143600734721</OfflineInstallationId>
  <DomainJoined>false</DomainJoined>
  <ComputerSid>S-1-5-21-2487886082-3163192493-3208364950</ComputerSid>
  <ProductLCID>1050</ProductLCID>
  <UserLCID>1050</UserLCID>
  <SystemLCID>1050</SystemLCID>
  <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
  <ServiceAvailable>true</ServiceAvailable>
  <OemMarkerVersion></OemMarkerVersion>
  <OemId></OemId>
  <OemTableId></OemTableId>
  <Manufacturer>INTELR</Manufacturer>
  <Model>AWRDACPI</Model>
  <InstallDate>20130111225406.000000+060</InstallDate>
</LicensingData>
<HealthCheck>
  <Result>PASS</Result>
  <TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
  <ServerProps>0xc004f012</ServerProps>
</GenuineAuthz>
</DiagReport>
Any thoughts? Should I be worried at all?
 

My Computer

System One

  • OS
    Windows 7 Ultimate x64 SP1 + Windows 8.1 Pro with WMC x86
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus N73SV
    CPU
    i7 2630QM
    Motherboard
    HM 65
    Memory
    6 GB DDR3
    Graphics Card(s)
    Intel HD 3000 & Nvidia GT 540M
    Sound Card
    Intel HD Audio ALC269
    Monitor(s) Displays
    LED backlight flat panel
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Seagate Momentus 640 GB 5400 rpm

Teerex

Member
Member
Posts
38
#2
Well, i should probably update this thread. I contacted Microsoft support, which told me that they've never seen this kind of situation before, one by all accounts activated Windows 8 throwing this kind of errors. They surmised that Windows 8 Pro wasn't really activated on their side when I fired up the upgrade to WMC. (?!) It sure looked activated on my side. Whatever...

Nothing short of a reinstall could be done to help it, I've been told. So I've done it, it is just a 'demo' installation for me, I don't have anything other than browser installed on it. This time it didn't need phone activation, it did everything on its own. I guess the situation really really cleared up in the meantime. :eek:

Casualty? My Google mail account in Windows Mail. I had it syncing using EAS just great, and I've lost that.
Thank you Google for not being evil, yeah.
:ditto:
 

My Computer

System One

  • OS
    Windows 7 Ultimate x64 SP1 + Windows 8.1 Pro with WMC x86
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus N73SV
    CPU
    i7 2630QM
    Motherboard
    HM 65
    Memory
    6 GB DDR3
    Graphics Card(s)
    Intel HD 3000 & Nvidia GT 540M
    Sound Card
    Intel HD Audio ALC269
    Monitor(s) Displays
    LED backlight flat panel
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x Seagate Momentus 640 GB 5400 rpm

Hopachi

Polyhedric Stellation
VIP Member
Pro User
Orbiting the Moon

Posts
2,975
#3
Now, you're activated and the issue has been solved.

That seems to have happened during the activation process... maybe a failed attempt... note the time when it happened in Event Viewer.
Afterwards it got fixed, if I understand correctly.

But thanks for showing that this kind of weird events can occur.
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
    Monitor(s) Displays
    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
    Screen Resolution
    multiple resolutions
    Hard Drives
    Samsung SSD 250GB + Hitachi HDD 750GB
    PSU
    120W adapter
    Case
    small
    Cooling
    laptop cooling pad
    Keyboard
    Backlit built-in + big one in USB
    Mouse
    SteelSeries Sensei
    Internet Speed
    slow and steady
    Browser
    Chromium, Pale Moon, Firefox Developer Edition
    Antivirus
    Windows Defender
    Other Info
    That's basically it.