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Solved Crash playing Rainbow 6 and other newly released games


reddieex

New Member
Posts
4
#1
hi folks,
i did tons of googleing and tests on my pc but i still dont have a clue. so i hope you can help me.
i installed at example rainbow six siege on my pc. i log in to the game start a new match and play around 10-11 seconds, sometimes more, sometimes less seconds the game until i got the error "Der Anzeigetreiber "nvlddmkm" reagiert nicht mehr und wurde wiederhergestellt." (i hope you can german ;)) so i lacked the way to the livekernel reports and got some watchdog crashdumps which i debugged. but i cant find the lack of these errors. im not as well versed in debbuging watchdogs logs but maybe you can help me :)

Ty
ReddieEX

View attachment 66605
View attachment 66604
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

lifetec

New Member
Power User
Posts
660
#2

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

reddieex

New Member
Posts
4
#3
hey lifetec!
ty for your fast reply.
as you can see of my zip i allready installed the 359.06 driver. i also installed it with the ddu.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

lifetec

New Member
Power User
Posts
660
#4
The Dumpfile also points to GPU related crash
WD-20151212-0448.dmp 12-12-2015 04:48:25 0x00000141 ffffe000`18081010 fffff800`43a3a268 00000000`00000000 00000000`00000778 dxgkrnl.sys dxgkrnl.sys+100a94 x64

dxgkrnl.sys dxgkrnl.sys+100a94 fffff800`4326a000 fffff800`433ea000 0x00180000 0x54505515 29-10-2014 03:46:45
dxgmms1.sys dxgmms1.sys+17b13 fffff800`43200000 fffff800`43263000 0x00063000 0x54505506 29-10-2014 03:46:30
Bugcheck code is 0x00000141 VIDEO_ENGINE_TIMEOUT_DETECTED

Probably causes: drivers, Directx corrupt or need updates, overclocking GPU, overheating system
more info (old) Video TDR Timeout - 0x116 + 0x117

Has the game Rainbow 6 game a included map DirectX that you can update/install?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

reddieex

New Member
Posts
4
#5
ive checked directx a couple of times updated it with june 2010 sdk and also with the web installer. "this reinstalling" thing can only happen if i reinstall windows right? cauze ive already done this 6 times. im now a bit aware of my overheat. ingame my gpu runs on 72° C and my cooler just runs in 20 % mode... i dont know where this relates to but the cooler should running higher if the gpu got more load or im false?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

lifetec

New Member
Power User
Posts
660
#6
ive checked directx a couple of times updated it with june 2010 sdk and also with the web installer. "this reinstalling" thing can only happen if i reinstall windows right? cauze ive already done this 6 times. ?
Yes directx is a part of windows os now. But sometimes a game has made some adjustments or new features and they include a map directx on there retailDVd or included it in their download. And you need to update/install that.

im now a bit aware of my overheat. ingame my gpu runs on 72° C and my cooler just runs in 20 % mode... i dont know where this relates to but the cooler should running higher if the gpu got more load or im false]
I believe 72 degrees C is not exceptionel high temperature. There are settings for how your fans can run. But i am not a real hardware geek.
I advice you to ask this question in the Performance and maintenance forum.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

reddieex

New Member
Posts
4
#7
i adjusted now my gpu bios. its adjusted to standard MHz and Boost MHz of nvidia graphic cards (not subvendor standards) so ive got now a not OC card. i also adjusted the fan speed % to a higher value. since this my gpu doesnt get further as 60°C and i could play without any crashs. i dont know if nvidia try rubbish with the driver or my subvendor does a false oc but i know that everything worked with my graphics card as it was in another PC with amd processor. now its a intel processor and since then ive got these problems. hopefully there comes a fix out of nvidia or maybe intel drivers soon
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop

lifetec

New Member
Power User
Posts
660
#8
Great, that you found a workaround.
If this is a new GPU i would contact your subvendor and tell them about this expererience/outcome. And if it could be that you have a faulty GPU with wrong specification and that you could get a RMA.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

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