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Crash and video hardware error when playing games


octiceps

New Member
Posts
21
#1
I have a very serious issue with my brand new Lenovo IdeaPad Y500 GT 650M SLI system (specs at the bottom) . I can't play games at all because my system will lock up as soon as I enter the game, requiring a hard reset. My Windows Action Center is filled with Video Hardware Error reports. Is this because of a bad video card or is it a driver/software issue? I am on a clean install of Windows 8 Pro and have already tried the 314.22 WHQL and 320.00 BETA drivers. Nothing is overclocked.

Action Center.PNG 141.PNG 117.PNG
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo IdeaPad Y500
    CPU
    Intel Core i7-3630QM
    Motherboard
    Intel Ivy Bridge HM76
    Memory
    8GB DDR3-1600
    Graphics Card(s)
    2 x Nvidia GeForce GT 650M 2GB GDDR5 SLI
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    15.6'' laptop display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SpinPoint M8 1TB 5400 RPM HDD + 16GB SanDisk U100 mSATA SSD cache
    PSU
    170W AC adapter
    Keyboard
    Lenovo AccuType keyboard with dedicated num pad and red backlight :D
    Mouse
    Synaptics one-piece clickpad

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#2
Youre using the 314.22 now were you using the 314.07 previously? Ive read that a few people have had the same problem with the Idealpad and the 650 series graphics card. They resorted to the 310.90 drivers and said their problems are gone.. Wanna give that a shot?
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

octiceps

New Member
Posts
21
#3
Youre using the 314.22 now were you using the 314.07 previously? Ive read that a few people have had the same problem with the Idealpad and the 650 series graphics card. They resorted to the 310.90 drivers and said their problems are gone.. Wanna give that a shot?
I wish I could do that but 310.90 is missing SLI profiles for a lot of recent games such as BioShock Infinite. When Nvidia releases a new driver I will definitely update and see if that does anything. Still, a "video hardware error" is not encouraging; the last time I saw this was on a dying graphics card.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo IdeaPad Y500
    CPU
    Intel Core i7-3630QM
    Motherboard
    Intel Ivy Bridge HM76
    Memory
    8GB DDR3-1600
    Graphics Card(s)
    2 x Nvidia GeForce GT 650M 2GB GDDR5 SLI
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    15.6'' laptop display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SpinPoint M8 1TB 5400 RPM HDD + 16GB SanDisk U100 mSATA SSD cache
    PSU
    170W AC adapter
    Keyboard
    Lenovo AccuType keyboard with dedicated num pad and red backlight :D
    Mouse
    Synaptics one-piece clickpad

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#4

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

octiceps

New Member
Posts
21
#5

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo IdeaPad Y500
    CPU
    Intel Core i7-3630QM
    Motherboard
    Intel Ivy Bridge HM76
    Memory
    8GB DDR3-1600
    Graphics Card(s)
    2 x Nvidia GeForce GT 650M 2GB GDDR5 SLI
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    15.6'' laptop display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SpinPoint M8 1TB 5400 RPM HDD + 16GB SanDisk U100 mSATA SSD cache
    PSU
    170W AC adapter
    Keyboard
    Lenovo AccuType keyboard with dedicated num pad and red backlight :D
    Mouse
    Synaptics one-piece clickpad

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