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Corrupted files -- uable to use posted solutions

Mark Phelps

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Corrupted files -- unable to use routine solutions

I'm having a problem with sfc /scannow reporting corrupted files that it can't fix.

So, I browsed this forum and found several threads about using a Win8.1 install media to fix this. I have that on a USB stick.

But ... the instructions say to do the following:

Code:
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess

Problem is ... when I look at the contents of the USB stick, in the Sources directory, there is no install.wim file; instead, there is an install.esd file. I created this USB stick directly from a download of the Win8.1 ISO from MS, so I know the USB stick is OK.

So now, how to I get a legit install.wim file to do this repair?
 
Last edited:

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topgundcp

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jds63

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Have you looked at the CBS log ? Seems to be happening to some after windows updates mine will say the same with sfc after few attempts then using a DISM it goes away but returns again.
 

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Mark Phelps

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Mark Phelps

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Have you looked at the CBS log ? Seems to be happening to some after windows updates mine will say the same with sfc after few attempts then using a DISM it goes away but returns again.

Yes -- and there must be thousands of lines, with hundreds of errors. The ones that seemed the most damaging were

(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json
 

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jds63

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Have you looked at the CBS log ? Seems to be happening to some after windows updates mine will say the same with sfc after few attempts then using a DISM it goes away but returns again.

Yes -- and there must be thousands of lines, with hundreds of errors. The ones that seemed the most damaging were

(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\utc.app.json
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17747_none_90df8130dac08ee0\telemetry.ASM-WindowsDefault.json

yep that is same with me and some others here, possibly due to the update for enabling diagnostic tracking. Although no crashes or other errors.
 

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Mark Phelps

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Have run out of ideas -- NOTHING works!

Tried the following:
1) using existing install.esd file from a Win8.1 64-bit download from MS. Errors out on the WinReducer program with no indication as to why.
2) Did a fresh download from MS using the mediacreation tool to create the USB stick directly, without creating an ISO first. Used the install.esd file from that USB -- errored out same as 1)
3) Tried the install.esd from 1) with the new ESD-to-ISO tool from Win10 forums. Claims ESD file is corrupt.
4) Tried the install.esd from 2) with the new ESD-to-ISO tool from Win10 forums. Claims ESD file is corrupt.
5) Found another thread in which David Bailey suggest changing the group policy to use Windows updates for DISM to retrieve components. Failed with error 0x800f0906 -- the source files could not be downloaded.
6) Found the DVD I created from the MS download of the Win8.1 X64 ISO -- failed same as 1).

Using DISM with
Dism /Online /Cleanup-Image /CheckHealth
gets the result
The component store is repairable
... but every esd file I try is claimed to be corrupt and I'm not able to create an install.wim file to use with the RestoreHealth option.

Looking more and more like a Repair Install is the only option.
 

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jds63

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Mark Phelps

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Is files similar to this post, i might be wrong on saying it is same exact files or issue http://www.eightforums.com/performa...ybody-run-sfc-after-installing-kb3022345.html

Interesting read ... I found that KB in my update list --back on May 22. But, when I selected it, there was no option to remove it.

I found the command needed for DISM to remove it, but when I ran it, it failed saying, access denied.

So, I did some more searching and found the linked info from thetechcookbook. I ran the stuff under How to Fix this Issue and it completed successfully. Then, I ran sfc again, and this time, it found no problems. link: The Tech Cookbook – Windows 8 update (KB3022345) causing corrupt files
 

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jds63

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Is files similar to this post, i might be wrong on saying it is same exact files or issue http://www.eightforums.com/performa...ybody-run-sfc-after-installing-kb3022345.html

Interesting read ... I found that KB in my update list --back on May 22. But, when I selected it, there was no option to remove it.

I found the command needed for DISM to remove it, but when I ran it, it failed saying, access denied.

So, I did some more searching and found the linked info from thetechcookbook. I ran the stuff under How to Fix this Issue and it completed successfully. Then, I ran sfc again, and this time, it found no problems. link: The Tech Cookbook – Windows 8 update (KB3022345) causing corrupt files

Well i removed that update and still had issues, yes i was one who linked that was found on another forum as helped them too with same issues. Should of been able to uninstall an update, maybe did in wrong area look in installed updates right click and select uninstall.
 

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System One

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    CyberPowerPC Gamer Xtreme 1502 (GX1502)
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    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
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    Gigabyte GA-X99-UD3
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    G.Skill 16GB Quad Channel DDR4-2400MHZ
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    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
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gator2013

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Update KB3022345 strikes again.

There is no telling how many this has caused problems for. It seems that this update may not have caused problems immediately for some but is being problematic as time passes.
 

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jds63

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Update KB3022345 strikes again.

There is no telling how many this has caused problems for. It seems that this update may not have caused problems immediately for some but is being problematic as time passes.

I uninstalled the update and never remember installing it, must of become a important update afterwards as only way got on my system, but even after uninstalling those errors in sfc prevailed.
 

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System One

  • OS
    Windows 10 Pro 64bit
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    CyberPowerPC Gamer Xtreme 1502 (GX1502)
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    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
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    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
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    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
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    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
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    AZZA Cosmas Black Gaming Case
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    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
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    Logitech K800 Illumiated Wireless Keyboard
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    Logitech M570 Wireless Trackball
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    84mbps /94mbps
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    Norton Security 2015
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    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
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jds63

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seen other posts here were members admitted it being the issue.
 

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  • OS
    Windows 10 Pro 64bit
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    CyberPowerPC Gamer Xtreme 1502 (GX1502)
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    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

Mark Phelps

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look in installed updates right click and select uninstall.

Except ... there is no option (in Windows Update) to right-click and uninstall it. And, as I said, I found the DISM command to manually uninstall it, and when I tried that, it would not allow the update to be uninstalled.
 

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jds63

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look in installed updates right click and select uninstall.

Except ... there is no option (in Windows Update) to right-click and uninstall it. And, as I said, I found the DISM command to manually uninstall it, and when I tried that, it would not allow the update to be uninstalled.

I uninstalled this update, now showing you it reappeared :mad: This is where to do it.

Untitled.jpg
 

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System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

jds63

New Member
Pro User
I uninstalled this update, now showing you it reappeared :mad: This is where to do it.

Yeah, I know... my Installed Updates window looks like yours -- but when I click that KB, there is no option to uninstall.

Now that is strange as i would be able to, but as said i did once before and the update came back
 

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System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
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