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Solved Copy/Paste in Windows Explorer Not Working


SandraChung

Member
Member
Posts
24
#1
I can't use the native Windows 8 copy/paste. Copy works, but when I paste, I get the "waiting" cursor, then get dumped to the Metro screen. So far, the only way I can move or copy things is with CFiShellToys or TeraCopy, and I installed these only after the Native Windows 8 Copy/Paste kept failing.

I've already run SFC at the command prompt, and according the the results, all is well.

I checked the Event log, and here it is.

Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005

I've tested hardware, memory, no faults.
Win 8 Pro 64Bit
16gb DDR3
Sony Vaio E Series Laptop SVE15118FG i7 2.1GHz
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

jeffrys

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Posts
503
#2
S.C., i cannot help you with your problem, BUT testing memory (i guess memtext) is not 100 % waterproof.

I had 4 gb OCZ 1333 mhz memory (2 x 2 gb) that was tested for 72 hours in the shop and they said it was ok.

But having problems (hang-ups) with my system, i removed 1 stick and bye bye problems.

What you could do, if not already done, is remove your memory and let only 1 stick in, then see what happens.

Jeff
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
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    KINGSTON 2400 MHZ KHX24C11K4 16GB
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SandraChung

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Member
Posts
24
#3
Removed both 8 gig sticks, put one in. Booted up. Copy/paste failed. Powered down, swapped sticks. Same thing happened.

I could understand if this was a problem starting with Win7, but it's only been happening with Windows 8.
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

brummyfan

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Birmingham

Posts
1,487
#4
Try resetting IE10, it might solve it for you.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
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    Intel HD 4000
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SandraChung

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Member
Posts
24
#5
Try resetting IE10, it might solve it for you.
How is resetting INTERNET Explorer going to fix a problem with copying and pasting in WINDOWS explorer? I'll give it a try.

EDIT: Didn't fix the problem.
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

ecevit

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Member
Posts
153
#6
Have you tried the sfc checking ?

run this command as administrator at command prompt ---- > sfc /scannow
 

My Computer

System One

  • OS
    windows 8 pro x64
    CPU
    Q9300
    Motherboard
    Gigabyte P43 Es3g
    Memory
    8 GB of ddr 2
    Graphics Card(s)
    sapphire hd 6850
    Sound Card
    sound blaster titanium x-fi pci-e
    Monitor(s) Displays
    22 inches
    Screen Resolution
    1680x1050
    Hard Drives
    Seagate 2 TB st20001dm001
    Samsung 2 tb sata 2
    Hitachi 500 gb sata
    PSU
    fatality 550 w
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    spike
    Cooling
    air
    Mouse
    wired A4
    Internet Speed
    ADSL 8 MB / 1 MB

SandraChung

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Posts
24
#7
Have you tried the sfc checking ?

run this command as administrator at command prompt ---- > sfc /scannow
As I stated in the very first post, I did that.

I've already run SFC at the command prompt, and according the the results, all is well.

I checked the Event log, and here it is.

Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005

I've tested hardware, memory, no faults.
Win 8 Pro 64Bit
16gb DDR3
Sony Vaio E Series Laptop SVE15118FG i7 2.1GHz


See?
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

ecevit

Member
Member
Posts
153
#8
oh, sorry for misreading your question.
 

My Computer

System One

  • OS
    windows 8 pro x64
    CPU
    Q9300
    Motherboard
    Gigabyte P43 Es3g
    Memory
    8 GB of ddr 2
    Graphics Card(s)
    sapphire hd 6850
    Sound Card
    sound blaster titanium x-fi pci-e
    Monitor(s) Displays
    22 inches
    Screen Resolution
    1680x1050
    Hard Drives
    Seagate 2 TB st20001dm001
    Samsung 2 tb sata 2
    Hitachi 500 gb sata
    PSU
    fatality 550 w
    Case
    spike
    Cooling
    air
    Mouse
    wired A4
    Internet Speed
    ADSL 8 MB / 1 MB

brummyfan

Well-Known Member
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Guru
Birmingham

Posts
1,487
#9

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

ecevit

Member
Member
Posts
153
#10
Refresh would be better since reset reverts the system back to clean install ?
 

My Computer

System One

  • OS
    windows 8 pro x64
    CPU
    Q9300
    Motherboard
    Gigabyte P43 Es3g
    Memory
    8 GB of ddr 2
    Graphics Card(s)
    sapphire hd 6850
    Sound Card
    sound blaster titanium x-fi pci-e
    Monitor(s) Displays
    22 inches
    Screen Resolution
    1680x1050
    Hard Drives
    Seagate 2 TB st20001dm001
    Samsung 2 tb sata 2
    Hitachi 500 gb sata
    PSU
    fatality 550 w
    Case
    spike
    Cooling
    air
    Mouse
    wired A4
    Internet Speed
    ADSL 8 MB / 1 MB

SandraChung

Member
Member
Posts
24
#11
Try resetting IE10, it might solve it for you.
How is resetting INTERNET Explorer going to fix a problem with copying and pasting in WINDOWS explorer? I'll give it a try.

EDIT: Didn't fix the problem.
You could try a Reset and see whether it fixes the problem:http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html
I read about that days ago, and it's not a viable option. That's like killing a mosquito using a sledgehammer. I am NOT going to reset/refresh Windows 8 and lose all the installed program. For that amount of work, I will just restore the Windows 7 system image I created 15 minutes before upgrading to Win8
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

ecevit

Member
Member
Posts
153
#12

My Computer

System One

  • OS
    windows 8 pro x64
    CPU
    Q9300
    Motherboard
    Gigabyte P43 Es3g
    Memory
    8 GB of ddr 2
    Graphics Card(s)
    sapphire hd 6850
    Sound Card
    sound blaster titanium x-fi pci-e
    Monitor(s) Displays
    22 inches
    Screen Resolution
    1680x1050
    Hard Drives
    Seagate 2 TB st20001dm001
    Samsung 2 tb sata 2
    Hitachi 500 gb sata
    PSU
    fatality 550 w
    Case
    spike
    Cooling
    air
    Mouse
    wired A4
    Internet Speed
    ADSL 8 MB / 1 MB

SandraChung

Member
Member
Posts
24
#13
I read that, too. Maybe I should make myself clearer.

I can copy and paste text in Notepad/Wordpad/Browser/Office.

BUT, when I try to copy or move any file from one directory/folder to another (select image file, copy, select folder, paste, Windows Explorer crashes) , that is when I get the Error of it tossing me to Metro, popping up the "Reporting Error to Microsoft".

BUT If I use a 3rd party program, like CFiShellToys, or TeraCopy, I can copy, move to my hearts desire.

I have full permissions on the file/drive/folder, it's not locked down, nor is it read only.

This is the error I just got again:

Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000005a6e1a90
Faulting process ID: 0xfb0
Faulting application start time: 0x01cdccae8f8cadb5
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: unknown
Report ID: 44547cfc-38a2-11e2-be9c-5453ed23fd35
Faulting package full name:
Faulting package-relative application ID:

I was able to copy and paste this from the event log.
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

jeffrys

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503
#14
hé S-C,

i know this will be silly, but have you tried to take ownership?

And are you sure you have full access to the target folder?

Strange you are the only person having this problem, very strange

Jeff
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
    Memory
    KINGSTON 2400 MHZ KHX24C11K4 16GB
    Graphics Card(s)
    INTEL HD GRAFICS 4000
    Monitor(s) Displays
    Philip BDL3245€ 32 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SAMSUNG 840 PRO RAID 0 ON BOARD 2 x 128 GB
    Keyboard
    LOGITEC MX™ 5500
    Mouse
    LOGITEC MX 5500
    Internet Speed
    120 Mbps

SandraChung

Member
Member
Posts
24
#15
Did it at both command prompt with TAKEOWN /f C:\ and in Properties/Permissions

And I'm not the only one having this problem.
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

Hopachi

Polyhedric Stellation
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Orbiting the Moon

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2,975
#16
Hi Sandra

This looks like some annoying issue.

Is this happening on a laptop? Removing the ram doesn't seem a nice option. We'll have to think of something else.

Are all the updates installed?
A few weeks ago there where "huge" Windows updates released for improving performance and stability.
Most of those are showed here:
http://www.eightforums.com/virtualization/13168-im-done-windows-8-a.html#post142662

I also recommend to look at Sony for newer drivers and BIOS'es (look at versions or release dates) that were released since you got the model:
Sony eSupport - Computers - Select Your Model

You'll have to specify the model number or the series there.

Good luck
 

My Computer

System One

  • OS
    Windows 10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy DV6 7250
    CPU
    Intel i7-3630QM
    Motherboard
    HP, Intel HM77 Express Chipset
    Memory
    16GB
    Graphics Card(s)
    Intel HD4000 + Nvidia Geforce 630M
    Sound Card
    IDT HD Audio
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    15.6' built-in + Samsung S22D300 + 17.3' LG Phillips
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    SteelSeries Sensei
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    Chromium, Pale Moon, Firefox Developer Edition
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    That's basically it.

znod

New Member
Power User
Posts
2,156
#17
I can't use the native Windows 8 copy/paste. Copy works, but when I paste, I get the "waiting" cursor, then get dumped to the Metro screen. So far, the only way I can move or copy things is with CFiShellToys or TeraCopy, and I installed these only after the Native Windows 8 Copy/Paste kept failing.

I've already run SFC at the command prompt, and according the the results, all is well.

I checked the Event log, and here it is.

Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005

I've tested hardware, memory, no faults.
Win 8 Pro 64Bit
16gb DDR3
Sony Vaio E Series Laptop SVE15118FG i7 2.1GHz
You have done a great job of stating your problem and what you have done to overcome it. Below are some options "sanctioned" by MS on Win8 that might solve your problem under given conditions. However, they are not attractive given that each probably would involve substantial reinstallation, etc (except Automatic Repair--which I don't really think is your answer).

1. Refresh your PC—Attempts to solve system related problems without affecting your files. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided. Settings will be changed back to defaults.

2. Reset your PC—Removes everything and reinstalls Win8 .

3. System Restore—Attempts to restores your system to an earlier time assuming at least one restore point has been created. Files will be undisturbed, but applications and updates installed after the restore point will be uninstalled

4. System Image Recovery—Attempts to recovers your system using a selected previously made image file

5. Automatic Repair—Attempts to make repairs needed to allow Win8 to startup properly

An option that I have not seen mentioned WRT Win8 is to do a repair install--which which under earlier Win versions might fix the system leaving everything else intact. You'd need to back up all data off your PC for safety, although repair installs have been very safe historically. While I don't know why a repair install wouldn't work on Win8, I have not tried the procedure on Win8 nor have heard of anyone using it on Win8. To do a repair install, run the Win8 installer from within Windows on your machine. Choose the upgrade option (i.e., obviously, don't do a clean install). Of course, you must accept compete responsibility for trying this procedure. As indicated, I am not completely sure what will happen or if the procedure can even be applied. You also could try upgrading 8 to 8, so to speak, after starting to your DVD (presumably you have one).

Edit: I see you have posted the following: "That's like killing a mosquito using a sledgehammer. I am NOT going to reset/refresh Windows 8 and lose all the installed program." That's what I was thinking when I mentioned the options besides repair install.
 

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System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
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    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
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    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
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    Dual Boot:
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    Win7 Ult RAID 0 on Caviar Black SATA 3's
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    Cooler Master 932 HAF
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    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

SandraChung

Member
Member
Posts
24
#18
Hi Sandra

This looks like some annoying issue.

Is this happening on a laptop? Removing the ram doesn't seem a nice option. We'll have to think of something else.

Are all the updates installed?
A few weeks ago there where "huge" Windows updates released for improving performance and stability.
Most of those are showed here:
http://www.eightforums.com/virtualization/13168-im-done-windows-8-a.html#post142662

I also recommend to look at Sony for newer drivers and BIOS'es (look at versions or release dates) that were released since you got the model:
Sony eSupport - Computers - Select Your Model

You'll have to specify the model number or the series there.

Good luck
My system specs are listed here: Sony Vaio E Series Laptop

Specific model is SVE15118FG.

Bios fully updated, all drivers current and updated. All Win 8 updates successfully installed. Have already contacted Sony, and they say "No idea".
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

SandraChung

Member
Member
Posts
24
#19
It's not laziness, but the days of time wasted having to deactivate, uninstall, reinstall to fix this issue with Win 8 by refreshing/resetting.. I would be better off just restoring the Windows 7 system image I finished minutes before upgrading to Windows 8.

Also, before it's dusted off as "Upgrading instead of clean install", the computer was sold with the Win 8 upgrade option, as in fully compatible (or as close as fully compatible a computer can be regarding software) The only driver issue I had was graphics driver, and even that I ended up solving.

I'll try Windows Repair, but I don't know what it will 'fix' as SFC, malware check, virus check, and about a half dozen other fixes I've tried before posting about this will do.
 

My Computer

System One

  • OS
    Win8 Pro 64bit
    System Manufacturer/Model
    Sony Vaio E Series Laptop (SVE15118FG)
    CPU
    i7 2.1GHz
    Memory
    16 gb ddr3
    Graphics Card(s)
    HD Radeon 7500

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