Cookies are only setting in one tab

chris98

Member
Messages
73
Location
England, United Kingdom
Yes, as the title says, cookies are only setting in one tab using Internet Explorer 11. Other browsers seems to be, but I haven't used them long enough to prove it.

I made a thread on the Microsoft forum about it, to which I received basically no reply at all (that was useful) : Cookies only set in one tab! - Microsoft Community

As per my original question on the Microsoft website:

I've looked and can't find anything related to my issue. Every time I open up internet explorer, every cookie will only set in one tab. If I open another tab, it will appear as though I'm logged out. As an example, I will sue my Google account, I login to Google, open a new tab to go back to Google and I'm logged out.

Why!!! It's incredibly annoying, every time I don't want this to happen I have to run CCleaner twice to remove all traces of temp files, while Internet Explorer is not open, then re-open it. Just running the built-in Internet Explorer "delete browsing history" does not work. I have to actually exit out of the browser, and restart it after I cleaned it all out.

I've checked my cookie settings and they're fine. This is really beginning to frustrate me, every time my computer turns on I need to run it twice or only be able to open a website in one tab at a time.

All the other browsers don't have this incredibly annoying issue, I've checked in Chrome, Firefox and Safari. But for some reason Internet Explorer does not know how to handle cookies correctly.

Sometimes, it will log me in to websites, then when I click on a new page, (using the same tab) it will automatically log me out there too - why is this occurring?

If I don't run CCleaner, it will only set in one tab. If I do run it, then it's completely normal. It even blocks Google from setting cookies, so something is seriously not right. I come here as a last hope, and hoping that someone here can answer my question.

As the support technician suggested, I also uninstalled and reinstalled Internet Explorer, with nothing different. Please, someone help. I'm at a loss of what to do with this now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

Cliff S

Missing my GIF avatars:(
Pro User
Messages
2,464
Location
Bamberg Germany
Have you tried resetting IE to defaults? Image 2.png
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

torre

New Member
Power User
Messages
375
Could you explain what is meant by "cookies are only setting in one tab" ?

My experience has been that using the IE delete never removes all cookies. My method has been to use IE delete and then run CCcleaner.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

chris98

Member
Messages
73
Location
England, United Kingdom
I hadn't tried resetting it before, but I've just done it now and it's made zero difference ....

Could you explain what is meant by "cookies are only setting in one tab" ?

Literally, exactly that. Cookies and authentication only happens in one browsing tab. As an example, today, after signing in to google, I get the image "Google.png".

When opening a new tab (while I haven't closed the browser) I get "google_2.png".

It's exactly like the cookie is corrupt or doesn't exist. And it's the same unless I close my browser, run CCleaner, then restart it.
 

Attachments

  • google_2.png
    google_2.png
    11.5 KB · Views: 26
  • google.png
    google.png
    9 KB · Views: 26

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

Nuccii

New Member
VIP Member
Guru
Messages
1,950
Location
Canada
In internet explorer click the gear at the top right hand side.
Click Safety then Delete Browser History. Be sure that Cookies has a check in it then click Delete.
This should delete all cookies including corrupt ones and start anew.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

chris98

Member
Messages
73
Location
England, United Kingdom
This is what I did when I said that cleaning it out from the browser itself doesn't work, if I do this nothing happens at all. The browser has to actually be closed while CCleaner is running. In fact I've even checked all the boxes, even ones that aren't relevant to cookies, but still, nothing helps.

I ran CCleaner after showing those screenshots earlier, so it's fine at the moment. But I guarantee as soon as I come to turn it off and on again, I'll have to do the same thing to use it properly again. This issue has happened once or twice before (a few months back, but not at the same time), and when I ran that tool it seemed to control it. But now only exiting the browser and running CCleaner can seem to control it.

The thing I can't understand is why it's doing this; this is not standard behaviour.

EDIT: Another symptom which I have noticed (which is not always there) is that when downloading files, it says that
fileabc.whatever could not be downloaded.

When I check in my downloads, it is there as a partial file with zero bytes. After running CCleaner, it will download.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

torre

New Member
Power User
Messages
375
Random thoughts:

What are your system specs, including type of computer ?

Is there any installed software that may be causing a conflict ?


AV and system scan ?

Do you think a System Restore to a point prior to issue may benefit ?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

chris98

Member
Messages
73
Location
England, United Kingdom
Rather than cherry pick around some partially relevant info, giving some, and you keep needing more, I've attached a dxdiag file to the post, hopefully that should give everything useful.

I use MalwareBytesPro premium, and Windows Defender (when it nags for a scan). Neither have picked anything up- although I did keep getting a pum.CMD hijack thing picked up several times a few months ago by MalwareBytes. I kept removing it and it kept coming back. But I haven't seen it for a while now, and don't think it's really relevant - I have command prompt & regedit disabled through the MMC anyway so I don't think it could have done anything at all.

I really doubt anything is conflicting, all I generally have on is games, and it's a fresh installation of Windows since this incident: http://www.eightforums.com/tutorial...ate-another-partition-disk-62.html#post478331

It was also acting up before then, and I was hoping that by re-installing Windows it would solve the issue - so I doubt a system restore point would help (and it would be too long ago to be useful anyway probably)

I have some scans running now, I'll let you know the results of them when they're complete.
 

Attachments

  • DxDiag.txt
    69.3 KB · Views: 25

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

chris98

Member
Messages
73
Location
England, United Kingdom
The scan has finished, and the same thing now appears to be back again. It's exact name is "PUM.Hijack.CMDPrompt". It's in my registry data. I've removed it, but nothing else has been detected.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

chris98

Member
Messages
73
Location
England, United Kingdom
I thought AdwCleaner worked, but today it came back again :(

Any other suggestions as to how I can remove this?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

torre

New Member
Power User
Messages
375
Let me make sure I understand the issue.

When using Chrome and you open another tab, the Google homepage comes up instead of your homepage ?

If so, mine does the same.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

chris98

Member
Messages
73
Location
England, United Kingdom
No, cookies from all websites are only setting in one tab. When I open Google, and I'm already signed in in another tab, cookies will not be set.

The issue is the PUM hijack thing, when it's not detected, then my computer runs normal, but when it is, this happens.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

torre

New Member
Power User
Messages
375
If the cookies do not set, your second opened tab is blank ? Or how does it effect your browsing ?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

chris98

Member
Messages
73
Location
England, United Kingdom
Sorry for not following this up, it started to work normally again so I didn't see much point.

Cookies are only set in one browsing tab. When opening a new tab, it's exactly like I'm not logged in. I then have to re-log in, and if I'm lucky it doesn't log me out of that tab again straight away. Basically, it's kind of corrupting my cookies.

The main issue though as I found on the last page is that it's down to Malware, the PUM CMD Hijack thing, which no matter how many times I remove it, it just comes back again (even after a fresh OS install). Just yesterday I removed it via MalwareBytes Premium once again, and it's come back again today corrupting all my cookies for the umpteenth time. As soon as it's removed through MalwareBytes, or CCleaner is ran, then my browsing experience returns to normal.

It's incredibly annoying.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

Cliff S

Missing my GIF avatars:(
Pro User
Messages
2,464
Location
Bamberg Germany
Sorry for not following this up, it started to work normally again so I didn't see much point.

Cookies are only set in one browsing tab. When opening a new tab, it's exactly like I'm not logged in. I then have to re-log in, and if I'm lucky it doesn't log me out of that tab again straight away. Basically, it's kind of corrupting my cookies.

The main issue though as I found on the last page is that it's down to Malware, the PUM CMD Hijack thing, which no matter how many times I remove it, it just comes back again (even after a fresh OS install). Just yesterday I removed it via MalwareBytes Premium once again, and it's come back again today corrupting all my cookies for the umpteenth time. As soon as it's removed through MalwareBytes, or CCleaner is ran, then my browsing experience returns to normal.

It's incredibly annoying.
Check to see if it has/is running a service, that could be reinstalling it. Also show hidden folders and go to C:\Users\YOUR NAME\AppData and check in Local & Roaming if anything is there.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

chris98

Member
Messages
73
Location
England, United Kingdom
I've checked in the folders you suggested but couldn't find anything that looked suspicious (then again though, it is malware, it's not supposed to)

If I delete all folders in there, the important ones will regenerate, right? I have deleted a few but I'd rather stay safe and get rid of them all.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender

Cliff S

Missing my GIF avatars:(
Pro User
Messages
2,464
Location
Bamberg Germany
I wouldn't do that if you are not positive about the folders, some are settings folders for programs & windows and you could break your system.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

Cliff S

Missing my GIF avatars:(
Pro User
Messages
2,464
Location
Bamberg Germany

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

chris98

Member
Messages
73
Location
England, United Kingdom
Okay then, I've deleted a few folders from redundant programs (I'm really surprised how many Github leave behind) and some temp files. If nothing else, I've got rid of some rubbish from my PC which is always good.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    CPU
    2.90 Ghz
    Memory
    8 GB DDR3
    Internet Speed
    Really bad
    Browser
    Internet Explorer 11
    Antivirus
    Malware Bytes Pro/Microsoft Defender
Top