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Constant crashing and BSOD. ntoskrnl.exe and ntkrnlmp.exe


NotBwop

New Member
Posts
1
#1
Today while running graphics intensive software my computer crashed, and ever since I haven't been able to boot successfully to Windows 8.1. It will either boot to the windows logo then the screen goes black, or it gets to the windows logo then BSODs.

The first few blue screens I got gave an error about "SYSTEM_SERVICE_EXCEPTION" by "win32k.sys". I did a system restore to a restore point made yesterday and it booted to the desktop successfully, only to blue screen again after a couple minutes of just web browsing. Now I keep getting blue screens, but with a different error. I've included the WhoCrashed crash report below. Anyone have a clue what's going on?

On Wed 3/11/2015 11:47:13 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031115-7234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032D29E805, 0xFFFFD00021A496C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 3/11/2015 11:47:13 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032D29E805, 0xFFFFD00021A496C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 3/11/2015 10:18:58 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\031115-9953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0)
Bugcheck code: 0x50 (0x7FFFB9A4ECF0, 0x8, 0x7FFFB9A4ECF0, 0x8)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

My hardware is:
i5 [email protected] cpu
amd r9 295x2 gpu
asus p8z77-v pro mobo
G.SKILL Sniper 8GB (2 x 4GB) DDR31600 memory
Intel 330 Series Maple Crest 120GB D for the OS
Seagate Barracuda 1TB 7200 hard drive

What I've tried
system restore
running chkdsk /f
reseating RAM
swapping out RAM with another set
only using a single RAM stick, tried in two different slots
running Driver Verifier
running MalwareBytes
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 3570k @4.2
    Motherboard
    asus p8z77-v pro
    Memory
    G.SKILL Sniper 8GB (2 x 4GB) DDR31600 memory
    Graphics Card(s)
    r9 295x2

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#2

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

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