I am running a Toshiba computer with Windows 8 and Google Chrome as my default browser.
Basically, any videos from any website will load but not play, and any sounds (not necessarily just from Google Chrome) won't play either. For example, when I change the volume of my computer it does not play a tone (when it normally should). I have updated Java and Adobe Shockwave to no avail.
The problem started occurring a couple of days ago. Originally I could restart my computer and I would be fine for a while, but eventually that stopped working. I have had this computer for at least 6 months and have not had any problems with it. Also I ran a quick scan with Windows Defender and it didn't find anything out of the ordinary.
I am having similar problems as peruvianthunder. Wherein I cannot play any videos or hear any sound. It applies to all three different browsers I use[Firefox, IE and Google Chrome]. It started happening after an essential OS update. Should I start a new thread? Or may I discuss it here as well?
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction
Thank you very much for replying, David Bailey. You're advice seems to have fixed the problem for me. I no longer have to use the troubleshooting tool to temporary get the media player working everytime I start-up the laptop from shutdown.
This is what I got after using "Dism /Online /Cleanup-Image /RestoreHealth"
The corrupted file has been fixed and my laptop works like new again. Thanks.
Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
Graphics Card(s)
ATI AMD Radeon HD 7310 Graphics
Sound Card
AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
Monitor(s) Displays
Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
Screen Resolution
Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
Hard Drives
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1200 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instruction