Computer Suddenly Froze when playing Doom and GTA V

DiamondMines

New Member
Joined
Jul 15, 2015
Messages
4
Hi guys,

I am new to the forum and here is my problem:

I have custom built a new PC recently:

i5-4590
16GB Kingston 1600MHz CL9 memory
MSI H97M-G43 MB
EVGA GTX 980
Corsair VS 650W 80+ PSU
Zalman Z11 Plus
1TB Toshiba HDD
Sandisk 128GB Ultra SSD

I had two instances of computer freezing. I couldn't even reset the system. I had to hold the power button to shut down and then restart again. I checked the minidump file from C:\Windows\Minidump but couldn't find anything. Is there any way I can find the error that caused the freezing of the PC? Any debugging options that I can use?

I really don't know how to analyze minidump files but I couldn't see any being created. I read elsewhere that Event Viewer/Log could also save these kinds of errors.

Any suggestions as to what I should do to find out the error causing this?

Notes:
The bios is up to date.
Windows is newly installed.
Games are running from D:\
Chipset, GPU, sound, etc. drivers are all up to date.

Just 4 hours ago, I played GTA 5 on ultra settings, nothing happened...It only occured once.

**Edit
Here is the DM Log collector Tool file:
Edit**
The freezing usually occurs when playing GTA V online.

 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64

Boozad

Better Call Saul
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Messages
143
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If you're not receiving BSODs there will be no crash dumps to read, you can still check you're set to record Minidumps if you like BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums

Without anything to work with we'll be pretty much in the dark here unfortunately. Have you monitored the temperatures of your hardware at all?
 

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Name
    Gav
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Occupation
    Aerospace Technician
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
    State/Region Flag
    uk england

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Joined
Mar 16, 2015
Messages
2,437

My Computer

System One

  • OS
    Windows 10 Pro
    Name
    Martijn
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
    Country Flag
    Netherlands
    State/Region Flag
    european union

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