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computer password not accepted


tbiz52

Member
Member
Posts
29
#1
I think that this is not a subject for this forum but Im trying everyone that I can in order to get an answer without losing everythin i have on the pc. I just know im gonna lose it all and there is just so much stuff that is important.
I am a bad girl for not making a copy of all that i have but i never dreamed this would happen.

Here it: I didnt trust my daughter - she is getting to the age where she is starting to get into trouble so... i put a password on my adm which is the only acct i have on my pc. Now the Dell is telling me that it is the wrong password. I am so frustrated cause i know it is the right one... i use the same password allllll the time. And since i do that how could i possibly get it wrong two times as they ask you to key it twice. I have tried everything that I possibly can. It just wont work. Ive tried safe mode. I even tried unplugging my hard drive. I understand if you yell and hollar and tell me that Im in the wrong forum for this problem for this but I have to ask everyone hoping that just one person will be able to help

I already know about reinstalling vista, and pressing F8 to get the admin thingy but that dont work - it just goes straight away back to the password page. Help Please!
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

bobkn

New Member
Member
Danbury

Posts
465
#2
How did you stumble into this forum?

That said, a couple of questions:

Is your PC a desktop or a notebook?

Did you use a machine (BIOS) password, or a Windows one?

If it's a desktop, a BIOS password can be cleared by clearing the CMOS (also known as resetting the RTC, real time clock). As you haven't told us anything about your PC other than it comes from Dell, it's not possible to tell you exactly how to do that.

If it's a notebook, it's much harder to do, as an anti-theft measure.

I don't know how to reset a Windows password if it is lost, short of re-installing Windows. You may be able to save the data on the drive by removing the drive from the PC and copying the data off it on another PC. I suggest getting expert help with that. (I'm not an expert. Don't go to Best Buy or similar places; they're expensive non-experts.)
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#3
If its a laptop make sure the caps lock, num lock or other similar key is not on. Some keys on laptops do double or even triple duty depending on what other "special" key is pressed.
As a last resort you could take the drive out and connect it in another PC to recover your files. You may have to "Take ownership" of the files and folders to gain access.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

fafhrd

Active Member
Pro User
Portsmouth Hants

Posts
772
#4
Try this:
Password Reset - Windows 7 Forums

Thanks to BFK, Sevenforums

Although for windows 7, the practice is the same for 8, I am sure, using the install media that you have to boot from. Once you have entered your location and language press Shift F10 together to bring up the command prompt and type regedit, then goto 3 in the tutorial.

What this does is to change the shell at the next boot enabling you to create a new user and password so you can enter the system.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

tbiz52

Member
Member
Posts
29
#5
OK This is a desktop so I hope that is a good thing. I can give you any information about the comp if you tell me what you need and how to find it. I am good at actual internet stuff but not the computer stuff. I will have to write down what you need and go back to my house and get it since Im using another comp at my Dads house.

I found this web site by putting the title of this thread into Google. I found a whole bunch of places to go and I just kept checking till I got here. I got a whole bunch of answers and I tried quite a few but nothing worked. I have Dell Vista with Windows 8.

I am deathly afraid of losing everything as I have alot to lose. ALOT!

I have no problem removing the drive and copying it. Just tell me how to do it.

Yes I can hire someone and that will be my last resort but if there is anyway to get around that I wish to try. I am disabled and living on just SS... Needless to say I am always struggling financially.

My daughter has a friend who says he can "hack" into it but that sounds really scary to me. I would almost rather re-install Vista before I let that happen. But my sweetie has bunches of pictures of her and her friends that she doesnt want to lose. The friend will be visiting in two weeks and I want to have this fixed before then. My daughter is 20... that should speak for itself.

I do know a little bit about the inside of the comp. I installed more memory - I think thats what its called after I bought it cause it didnt have what I needed.


I tried the clicking F8 and Safe Mode with Networking. That still just takes me back to the password page. I tried Safe Mode Command Prompt and that takes me to what seems to be command pages but gives me no cursor and then quickly goes back to password page. I am trying not to tear my hair out.

Thanks for any help I may get...
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

SIW2

Well-Known Member
Team Member
Posts
5,360
#6
Here:

download new.zip https://skydrive.live.com/#cid=B0A22789320E3247&id=B0A22789320E3247!320

extract it and burn it as an image to cd - do not format the cd

You can put it on usb stick instead if you know how.

Boot it on the sick machine.

You will get to a desktop after a few seconds.

Run the ntpwedit program and reset the password to anything you like.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

tbiz52

Member
Member
Posts
29
#7
does the usb have to be empty of all other stuff? What does ntpwedit program mean? Is that what is going to be on the usb?
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

SIW2

Well-Known Member
Team Member
Posts
5,360
#8
It is an .iso file.

So you need to put it on usb in a special way.
there are many programs which will do that - beware your usb drive will be formatted and anything already on there will be gone.

You then boot from usb on the sick machine.

A small operating system will start up - you will get a desktop - there are a lot of programs in it too.

One of the programs is for changing passwords, it looks this:

1.jpg

It points at C by default.

Find out the drive letter for your Windows partition - just use start menu >computer and you can tell which it is from that.

If windows drive is not C , then change ONLY letter C to your windows drive letter and click (Re)open

2.jpg


3.jpg
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

tbiz52

Member
Member
Posts
29
#10
OK I will try this if I understand it. I think I do but I cant do it from my dads computer. It is a very slow sad computer and I dont trust that I wont screw it up royally. He doesnt know Im using it and he will kill me if he did. Hes on vacation in Mich and Im watching his house in Florida. He uses this computer to do email and play games. But it is sad and in dire need of the comp cemetary. He knows it but if it acts weird when he comes back he will blame it on me. AND all hell will break loose here in The Villages Florida
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

bobkn

New Member
Member
Danbury

Posts
465
#11
OK I will try this if I understand it. I think I do but I cant do it from my dads computer. It is a very slow sad computer and I dont trust that I wont screw it up royally. He doesnt know Im using it and he will kill me if he did. Hes on vacation in Mich and Im watching his house in Florida. He uses this computer to do email and play games. But it is sad and in dire need of the comp cemetary. He knows it but if it acts weird when he comes back he will blame it on me. AND all hell will break loose here in The Villages Florida
Does the phrase "back up" mean anything to you?

The file SIW2 provides is a 276 MB download.

It's an .iso file, which is an image of a CD. You can create a CD that's it's an image of from it, or (better) write it to a USB key drive instead. Either way, you boot the PC you wish to hack modify form the CD (or USB drive) and run the PWEdit (password edit) program.

From what you write, I doubt that you'll be comfortable doing this.

DO you have any PC nerd friends, preferably over the age of 30?
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

tbiz52

Member
Member
Posts
29
#12
ok i need to know if it is possible to wreck a computer if i do this. I can use my sisters computer but I would just die if i messed it up. I want to be able to say No this is fine your computer will be fine ~ I just am nervous since this program comes right out and says it is dangerous ~ not in those exact words.

i stupidly tried this changing iso to a usb at the library comp and of course it wont work... I should have known better.

And i downloaded both of these programs and have a couple questions. Am I supposed to download them on the computer or on the jump drive? It doesnt seem to me to give me a choice. Maybe that is because I am at the library? Or maybe Im supposed to just put it on the computer?
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

tbiz52

Member
Member
Posts
29
#13
as long as i know that this wont ruin my sisters computer I will definately be comfortable doing this. Just tell me what to do. I really am not as stupid as i seem. Really im not. I just dont know what iso and all that is. But I can follow directions really good.

And yes you are right I should have backed up everything on my computer. I did keep telling myself that I should do it but it is one of those things that i knew i should do but never got around to it.

AND I would love to know what you mean by "over the age of 30" Cause Im wayyy over the age of 30 and i think im pretty good at the computer. Just not the technical stuff. But like I said I can learn.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

tbiz52

Member
Member
Posts
29
#14
Im really good at following directions when a program starts such as the one that SIW2 has shown me above. But he says to use this program of turning an .iso to a usb and I have it but I dont see where it gives me any options to do anything....

"So you need to put it on usb in a special way" This is what I need help understanding right now.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

tbiz52

Member
Member
Posts
29
#15
i understand what i need to do. I need to turn this .iso program into a usb so that i can put this usb into my sick computer and change the password according to the directions that are given to me in the program that SIW2 just showed me above --- so I need help changing the .iso to usb which looks like the hardest part and then I need to find the program within the usb that I need to change the password
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

bobkn

New Member
Member
Danbury

Posts
465
#17
i understand what i need to do. I need to turn this .iso program into a usb so that i can put this usb into my sick computer and change the password according to the directions that are given to me in the program that SIW2 just showed me above --- so I need help changing the .iso to usb which looks like the hardest part and then I need to find the program within the usb that I need to change the password
You don't really need to use a USB key drive. The simplest way for you would be to do it from a CD.

It's not hard if you do it from a Windows 7 PC.

Download the .zip file provided by SIW2.

Extract the .iso file for the .zip. (Win7 does this without any additional software. Just open the .zip file, and drag the .iso to another spot to extract it, just like copying a file from one folder to another.)

Put a blank CD in the CD drive (which must be one that can write CDs).

Double click on the .iso file you extracted. That will start another Windows 7 utility that will create a CD from the .iso. Make sure that the correct drive is selected (if there's more than one), and you might also check the "verify" box, to check whether the CD was created properly.

Click "burn", and the CD should be created in a few minutes.

None of the above will affect the PC you're creating the CD on. Once you have the CD, you can delete the .zip and .iso files.

Then, on the PC you are editing the password on, you need to boot the PC from the CD. The easy way is to press the right hot key while the PC is starting up. On a Dell, that's F12. I recommend doing it that way. (It allows you to choose the boot device on a one-time basis. It doesn't change the setup of the PC.) Choose the optical (CD or DVD) drive as the boot drive, rather than the hard drive.

If all goes well, you boot into whatever operating system is on the CD (some flavor of DOS?). You run the password editing program from that. That's when you run the risk of messing up the Windows installation on your home computer. I can't walk you through the password hacking program, because I've never run it.

If you can handle all that without panic, then go for it. If you can't muster a little self-confidence, I suggest getting some local help.
 
Last edited:

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

tbiz52

Member
Member
Posts
29
#18
"Extract the .iso file for the .zip. (Win7 does this without any additional software. Just open the .zip file, and drag the .iso to another spot to extract it, just like copying a file from one folder to another.)"

What is the other spot you are refering to?

I can do this. I just need to know if this will work just as well from Windows Vista?
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Dell

SIW2

Well-Known Member
Team Member
Posts
5,360
#19
If you have already downloaded the .zip and extracted it to get the .iso - which I assume you have, then you need to either burn it to cd, or put it on a usb drive.

You then boot that cd or usb on the sick machine.

It will look like windows 7 is starting - you will get what looks like a windows 7 desktop.

Under the start menu you will find ntpwedit.

If you are on win7 pc - you can use the built in isoburner to burn it to cd.

Pop a blank cd in the drive ( do not format it ) , rt click new.iso and select burn from the rt click menu.




If you are not on win7, or if you want to put it on a flash drive, you can use the free (unregistered) version of poweriso to either burn the iso to cd, or to put it on flash drive.

Just click the download button on this page PowerISO - Create, Burn, Mount, Edit, Compress, Encrypt, Split, Extract ISO file, ISO/BIN converter, Virtual Drive
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

SIW2

Well-Known Member
Team Member
Posts
5,360
#20
I can do this. I just need to know if this will work just as well from Windows Vista?
Yes.

rt click the .zip file you downloaded, select properties, Unblock, Apply, Ok.

rt click it again and select extract from the rt click menu.

Accept the destination it offers - that will give you new.iso right next to your new.zip file.

tz1.jpg


Put a blank cd in the drive - do not format it .

Then start Poweriso and click the BURN button

tz2.jpg

click where the arrow is and browse to new.iso.


tz3.jpg

clisk on new.iso so it appears where it says file name at the bottom , then click Open

tz4.jpg


Click Burn

tz5.jpg
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

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