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Computer Freezing and Requiring Restart from Power Button


Posts
44
#1
Hello All,

I was wondering if I could get some assistance regarding a freezing issue I'm encountering. I'm currently on Windows 8.1 and have noticed that when I leave my computer alone it will freeze completely, including the screen. I was having issues where I would put it into sleep mode only to find that it booted back up later on and froze. Then I added a screen saver instead of putting it to sleep and the issue persists.

Any suggestions on what the possible causes may be? I've recently replaced the graphics card to a NVIDIA GeForce GTX 750 Ti and I'm unsure if the problems started after that.

Thanks for the help!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS
    CPU
    Intel Core i5-4430 CPU @3.00GHz
    Memory
    12GB
    Graphics Card(s)
    1GB ATI Radeon HD 7570 Graphics
    Browser
    Internet Explorer and Google Chrome

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#2
Try going into Device Manager and deleting the card. Then reboot. Windows will detect the card and reinstall the same driver you deleted. This is a support trick that works quite often. If it does not work at least it has the virtue of being very low risk.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad