• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Computer crashing like power outage, no bluescreen


Pazooky

New Member
Posts
2
#1
My computer has been crashing but not bluescreening. It will go from running seemingly fine then it is just off in the blink of an eye like the power cord was pulled. This problem just started out of the blue one day and has been getting worse and worse ever since. I ran memtest and it did 4 passes and came up with nothing. I have tried reformatting and running it off of my segate drive alone and on the SSD alone with the other 2 hdd's disconnected. Ive tried running it with the bare essentials installed ... still crashes :(
in the event logs I get a Kernel- Power event 41 ID 63

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>3</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2014-12-02T03:12:11.329151900Z" />

<EventRecordID>1678</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Pazooky</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

</EventData>


</Event>

right now I am getting this warning in between crashes ...(not sure if its related there are a lot of warnings and errors)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2014-12-02T03:12:35.993735500Z" />

<EventRecordID>1697</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="3400" />

<Channel>System</Channel>

<Computer>Pazooky</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="DriverNameLength">43</Data>

<Data Name="DriverName">SWD\SensorsAndLocationEnum\LPSensorSWDevice</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WudfRd</Data>

<Data Name="Version">0</Data>

</EventData>


</Event>
P.S. My PC in running on a Cyberpower 1500VA UPS
dump file thing ----> View attachment 54693





 

My Computer

System One

  • OS
    Windows 8.1 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Me
    CPU
    i7-3770k
    Motherboard
    Asus Sabertooth z77
    Memory
    16 GB G-Skill (2x8GB)
    Graphics Card(s)
    EVGA GTX 780 SC
    Monitor(s) Displays
    3 x Dell 23" 1080p ... 1 Crossover 30" 1600p monitor
    Screen Resolution
    1080p & 1600p
    Hard Drives
    1x Segate barracuda 1tb 7200 rpm drive
    1x WD Black 1tb 7200 rpm drive
    1x OCZ Vertex 4 128 gb SSD
    PSU
    Corsair HX 1050
    Case
    Fractal Design Define R4 window edition
    Cooling
    Corsair H-105
    Keyboard
    Razer Black Widow Chroma/ Logitech wireless keyboard
    Mouse
    Tt esports Lv 10m Gaming mouse / Logitech wireless mouse
    Internet Speed
    12 mb/s down 5 mb/s up
    Browser
    Chrome
    Antivirus
    Windows Security Essentials

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Start with these 4 suggestions:
1. Get ALL available Windows Updates. It may take several trips to get them all
2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
3. Start with these free hardware diagnostics: Hardware Diagnostics
4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

Nothing in particular stands out with these reports.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

Pazooky

New Member
Posts
2
#3
Sorry it took me so long to reply, December 5th, Friday it got so bad I stopped running the system all together because I didnt want to cause any more damage to the hardware. It had gotten to the point where the computer couldn't even make it to the log in screen. I decided to go ahead and RMA my PSU because in one of the last crashes before I stopped running it I got a BIOS boot warning "power surges from faulty power supply" or something like that. For about 4 days it has been running with the new PSU with no problems ... it appears to have been the problem. Thank you for your help, I appreciate you taking your time to help :)
 

My Computer

System One

  • OS
    Windows 8.1 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Me
    CPU
    i7-3770k
    Motherboard
    Asus Sabertooth z77
    Memory
    16 GB G-Skill (2x8GB)
    Graphics Card(s)
    EVGA GTX 780 SC
    Monitor(s) Displays
    3 x Dell 23" 1080p ... 1 Crossover 30" 1600p monitor
    Screen Resolution
    1080p & 1600p
    Hard Drives
    1x Segate barracuda 1tb 7200 rpm drive
    1x WD Black 1tb 7200 rpm drive
    1x OCZ Vertex 4 128 gb SSD
    PSU
    Corsair HX 1050
    Case
    Fractal Design Define R4 window edition
    Cooling
    Corsair H-105
    Keyboard
    Razer Black Widow Chroma/ Logitech wireless keyboard
    Mouse
    Tt esports Lv 10m Gaming mouse / Logitech wireless mouse
    Internet Speed
    12 mb/s down 5 mb/s up
    Browser
    Chrome
    Antivirus
    Windows Security Essentials

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
I'm glad that it seems to be working well now. Thanks for letting us know!

FYI - while I'm confident that we'd have found the issue eventually, it would certainly have taken us weeks, if not months to uncover the problem in the forums. Good work!

EDIT: BTW - the Event ID 41 error is just Windows' way of saying that it doesn't know why it shut down (an unexpected shutdown). Those are usually hardware related - and we would have seen that in the log that I requested (the absence of any errors that related to the shutdown). Here's a link that explains more about the Event ID 41 errors: http://support.microsoft.com/kb/2028504
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)