Solved Computer crash when installing / uninstalling software

Anakunda

Member
Member
Messages
71
Greetings,

I'm observing increasing cases when my OS crashes during install / uninstall process. In last case Pot Player which is not intrusive installer at all and didn't cause any instability before (no drivers or kernel libraries).
It says Kernel Security Check Failure or something such.
Trying to find out by BlueScreenView which loads no crash info.
It seems it may be some problem in registry because the crash occurs right when setup is registering thing into system.
I have several questions:
- what can cause blue screens during software installation?
- how can I verify registry from coruption or rebuild them?
- can I get instructions to make a sufficient BSOD dump and post it here?
Thanks for any helpful info.

chkdsk c: /f - negative

sfc /scannow gives an error (not sure if relevant for the Windows crash). I attach log file.
Code:
C:\>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 42% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.


DSC_1411.JPG


paEs40B.png
 

Attachments

  • CBS.ZIP
    75.9 KB · Views: 37
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Enterprise 64bit
    Computer type
    Laptop

ArazelEternal

Prince of Darkness
Power User
Messages
255
Location
Cross Plains
If you are getting a BSOD, you should post this in the BSOD subforum on this site. The people who frequent that forum would be able to help you better. Please follow these instructions to help you make a more effective posting. This will make it much easier for us to help you.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
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