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Code 10 for Bluetooth Audio Device

while going through my device manager, a yellow triangle sign caught my attention. It is under the "Sound, video and game controllers' labeled as 'Bluetooth Audio Device". When opening the properties, it says that "This device annot start. (Code 10) Object Path Component was not a directory object.

I went to the MSI website (The laptop is a 4 days old MSI GS70-229) and could not find the corresponding driver for this so called "Bluetooth Audio Device". Windows update was unable to find anything, and the "Roll Back Driver" button was disabled. Driver provider is Qualcomm Atheros Communication.

If anyone knows a solution or knows where to get the driver, I would really appreciate if you show me where.

Thank you!

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    System Manufacturer/Model
    MSI GS70 20D-229US
    Intel Core i7 4700HQ (2.40GHz)
    12GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GTX 765M 2G GDDR5
    AVG FREE 2014

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