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Solved Can't use "Mail" program that comes with the Start Menu

mstratil

New Member
I normally use Windows Live Mail. No problems.

But there is a mail program that comes installed with the Win8 Start Menu. It's just called "Mail". Here I have a problem. It must be installed as the default mail program because when I go to some web sites and try to send email, this "Mail" program is activated. The problem that it comes up as just a white screen. No text, no entry fields, no nothing.

As I result, I cannot get access to the email address of the site I am trying to email.

Can someone help me resolve this problem? Either by making Live Mail the default mail program, or by figuring out how to properly access this "Mail" program.

Mike
 

My Computer

System One

  • OS
    Windows 8 64

maxknux

Member
Member
It is up to you on which email program or web app you prefer.

I personally use Outlook 2013 x64 for my main email but I also use "Metro" Mail App as a quick way to see incoming mail.

One suggestion is to uninstall the Mail, Calendar, and People Suite then reinstall it from the store.
Mail, Calendar, and People app for Windows in the Windows Store

Make sure your mail accounts are added with the right settings.
Set up Mail and add contacts - Windows Help

There are still limits to the "Metro" app so I would prefer to use a desktop app so make Windows Live Mail your default app but it is not required to be your default. At any time you can switch if the other fails you or you feel like trying the other option again.
Choose the apps Windows uses by default - Windows Help
 

My Computer

System One

  • OS
    Windows 10 Pro (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO VPCF136FM
    CPU
    Intel i7 Q 740 Quad @ 1.73 GHz (Boast to 2.83 GHz)
    Memory
    8 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GT 425M
    Sound Card
    Sound System: Intel® High Definition Audio w/ Dolby® Home Theater® v3
    Monitor(s) Displays
    Laptop Screen Size: 16.4"
    Screen Resolution
    1600 x 900
    Hard Drives
    Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014; Type: Serial ATA-600; Speed: 5400 rpm
    Keyboard
    QWERTY, 103 keys with 2.0mm stroke and 19.05mm pitch; Backlit; 10 Key Numeric Pad
    Mouse
    Electro-static touchpad (Multi-Finger); Microsoft Sculpt Comfort Mouse
    Internet Speed
    105 Mbs Down/ 10 Mbs Up
    Browser
    Edge; Firefox; Chrome
    Antivirus
    Norton Security
    Other Info
    Sony Support Page:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCF136FM
    Specs Doc:
    http://www.docs.sony.com/release/specs/VPCF136FMB_mksp.pdf

mstratil

New Member
Max,

Thanks for your input. Unfortunately I can't seem to get anywhere with the suggestions. For example, I can't find the "Mail, Calendar, and People" program under uninstall.

I've tried to figure out how to set the mail default, but the procedure isn't working--can't find it.

Is there a simple direct way to set the mail defaults?

Thanks again for your help.

Mike
 

My Computer

System One

  • OS
    Windows 8 64

OldGuyGeek

New Member
Power User

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I-7 860
    Motherboard
    Asus P7B
    Memory
    8GB
    Graphics Card(s)
    Nvidia 580
    Monitor(s) Displays
    Acer (Primary), Asus (secondary), Sony TV (third)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Kingston 128GB SSD Windows 8 Boot Drive
    WD Black 1 TB (2 ea)
    WD Red 3 TB
    WD Black 500GB
    Keyboard
    MS 1000
    Mouse
    MS Flip
    Internet Speed
    Verizon FIOS 35/35
    Browser
    IE 11, Google Chrome, Firefox, Opera, Safari
    Antivirus
    Windows 8 Defender (MS Security Essentials)

mstratil

New Member
Thanks. This clarifies things. BTW, mine is one of those computers on which 8.1 does not seem to run. I notice that your references are to 8.1.
 

My Computer

System One

  • OS
    Windows 8 64

OldGuyGeek

New Member
Power User
Yep. I upgraded to the Preview version of 8.1 and never really had a problem. Maybe I'm just lucky.

Did you get it uninstalled and installed again?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I-7 860
    Motherboard
    Asus P7B
    Memory
    8GB
    Graphics Card(s)
    Nvidia 580
    Monitor(s) Displays
    Acer (Primary), Asus (secondary), Sony TV (third)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Kingston 128GB SSD Windows 8 Boot Drive
    WD Black 1 TB (2 ea)
    WD Red 3 TB
    WD Black 500GB
    Keyboard
    MS 1000
    Mouse
    MS Flip
    Internet Speed
    Verizon FIOS 35/35
    Browser
    IE 11, Google Chrome, Firefox, Opera, Safari
    Antivirus
    Windows 8 Defender (MS Security Essentials)
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