What's new

Solved cant see password hint

chris2801

New Member
I just installed 8 on my machine with a new SSD. I created 2 accts the online acct using my normal name/password combo and a 2nd offline acct, when I created the 2nd acct I gave a password hint knowing full well I would forget the password. I tried to log on to my system this morning and only the offline acct is showing up. I cant remember the password for it, there is no option to change users or for a password hint, I have entered the incorrect password 20+ times. It does give me the option to use a password reset disk but I never created a disk, I didnt even know that was an option. I know the password for the main acct, but cant get the option to log into it. I still have windows 7 installed on a 2nd drive and can change the boot order to log into 7. So I can look at the windows 8 drive and view all the files on it. In the lower right hand corner of the login screen is an icon, it gives me 3 options, shutdown, restart, sleep. I have never had so many problems with a fresh install, nothing in this OS is intuitive. Please help
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Home built
    CPU
    I-7 2600k
    Motherboard
    Asus
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon 6850
    Country Flag
    USA

Brink

Administrator
Administrator
mvp
Hello Chris, and welcome to Eight Forums.

It sounds like you didn't set a password hint for the account. When there is a hint created, it will display like below after you entered the wrong password, and clicked on OK first.

Are you able to click on the back arrow button at the top right to be able to select to sign in to your other online account to change the password of the offline account?

http://www.eightforums.com/tutorials/13315-local-account-password-change-remove-windows-8-a.html

hint.jpg


I would also strongly recommend to write down your passwords and keep them somewhere safe and secure in case you may need to look them up.


Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

chris2801

New Member
I did create a password hint, I remember specifically doing it. I used a word followed by a series of numbers like hint123, I just forgot the numbers. I did not write the password down because I used a hint that I knew would remind me and because it was not the main admin acct. My only reason for creating a 2nd acct was I was having problems getting the pc into sleep mode, I thought it was some app running that kept waking the pc back up. It turned out to be that windows enabled "wake on lan" but since I have an always on line it would wake my pc immediately. I should be able to log into the main acct and reset the password but I can't.

The arrow on the left that should allow me to switch users is not there. For some reason the microsoft acct that I created when I installed the OS does not even seem to be there. I named the main acct "Chris", but when I tried to enter safe mode and recover it only listed the "Home" offline acct.

Ill be off work this weekend, I guess Ill just wipe my ssd. Just a lot of time, effort and money wasted on this.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    Home built
    CPU
    I-7 2600k
    Motherboard
    Asus
    Memory
    8GB
    Graphics Card(s)
    ATI Radeon 6850
    Country Flag
    USA

rjh

New Member
I had a similar problem after going through the first-use setup on my Lenovo Yoga--after I suspended it and then came back to it it would not show the password hint. However after a reboot, it showed the hint.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Core i3-3227U

MickinMD

New Member
rjh - thanks! Shut down, then turn on and boot worked for me. I arrived at this site while searching windows 8 no password hint. I have a laptop that usually was put to sleep, not turned off. Rebooting did NOT do it, but shutting all the way down, then turning on and booting resulted in the password hint showing up for me. I post this in case someone else afflicted with Windows 8 arrives here.
 

My Computer

System One

  • OS
    Windows 8
    Name
    Mickey
    Computer type
    Laptop
    System Manufacturer/Model
    HP/Pavilion g7
    CPU
    AMD A8-4500M 1.9-2.8 GHz turbo quad-core
    Motherboard
    this laptop's standard
    Memory
    6 GB RAMRadeon
    Graphics Card(s)
    Radeon HD 7640G
    Occupation
    Retired Chemist and Teacher
    Browser
    Firefox
    Antivirus
    Avira plus Comodo Firewall plus WinPatrol
    Country Flag
    USA
    State/Region Flag
    us maryland

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top