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Can't see 5GHZ wifi on laptop with windows 8.1


Ztruker

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#21
Have you assigned a name (SSID) to the 5Ghz band?

There are 2 networks currently visible.
SSID 1 : HOME-E9A6-2.4

SSID 2 : <=== nothing shows here.

I don't see the 5Ghz band with my Netgear WNDR3700v4 router either and I know I assigned a SSID to the 5Ghz band. Not on my 5 month old Lenovo K450 Desktop (has Ethernet and Wireless) or my 3 year old Dell 15R Laptop. Both have 802.11B/G/N support.

There is some magic involved in getting this to work but I don't know (yet) what it is.
 
Last edited:

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#22
don't know how to screenshot can't copy but Qualacomm Atheros AR95x wireless network
802.1b preamble values long short
adhoc 11n value enable
receives buffers 256
scan valid interval 60
transmit buffer 512

I also updated driver
 

My Computer

System One

  • OS
    window 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    toshiba
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#24
don't know how to screenshot can't copy but Qualacomm Atheros AR95x wireless network
802.1b preamble values long short
adhoc 11n value enable
receives buffers 256
scan valid interval 60
transmit buffer 512

I also updated driver
This are correct settings for your adapter on Toshiba to see 5Ghz network signal.
Ztrucker is correct, there is no 5Ghz signal coming out of your router.

Which PC/laptop is the one that can see the 5Ghz signal?
Please switch to PC capable of seeing ( or one that sees ) 5Ghz signal and perform following on that PC:

press Windows key + X
select Command prompt (Admin)
type netsh wlan show all

copy and paste output here, and if possible use code tags ( the # icon while posting ) to format your output while pasting here.
 

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#25
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\francis>netsh wlan show all
Wireless System Information Summary
(Time: 4/28/2015 8:59:50 AM Eastern Daylight Time)

=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================

Interface name: Wireless Network Connection 4
Driver : Linksys AE6000
Vendor : Cisco Consumer Products LLC
Provider : Cisco Consumer Products LLC
Date : 1/21/2013
Version : 5.0.7.0
INF file : C:\Windows\INF\oem17.inf
Files : 8 total
C:\Windows\system32\DRIVERS\AE6000w7.sys
C:\Windows\system32\DRIVERS\FW_2870.bin
C:\Windows\system32\DRIVERS\FW_3573.bin
C:\Windows\system32\DRIVERS\FW_7610.bin
C:\Windows\system32\DRIVERS\FW_7601.bin
C:\Windows\system32\drivers\vwifibus.sys
C:\Windows\system32\RaCoInst.dll
C:\Windows\system32\RaCoInst.dat
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11a 802.11g 802.11n
FIPS 140-2 mode supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
Shared WEP-40bit
Shared WEP-104bit
Shared WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Vendor defined TKIP
Vendor defined CCMP
WPA2-Enterprise Vendor defined
WPA2-Enterprise Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
Vendor defined Vendor defined

=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================

There is 1 interface on the system:
Name : Wireless Network Connection 4
Description : Linksys AE6000
GUID : 940b2f53-b50b-4ac4-a608-feb45b04a125
Physical address : 48:f8:b3:7b:e8:94
State : connected
SSID : HOMENETWORK1
BSSID : d8:97:ba:b9:54:b0
Network type : Infrastructure
Radio type : 802.11n
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Profile
Channel : 36
Receive rate (Mbps) : 325
Transmit rate (Mbps) : 325
Signal : 68%
Profile : HOMENETWORK1
Hosted network status : Not available

=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================

Hosted network settings
-----------------------
Mode : Allowed
Settings : <Not configured>
Hosted network status
---------------------
Status : Not available

=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================

Wireless LAN settings
---------------------
Show blocked networks in visible network list: No
Only use GP profiles on GP-configured networks: No
Hosted network mode allowed in WLAN service: Yes
Allow shared user credentials for network authentication: Yes
Block period: Not Configured.
Auto configuration logic is enabled on interface "Wireless Network Connectio
n 4"

=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================

Allow list on the system (group policy)
---------------------------------------
<None>
Allow list on the system (user)
-------------------------------
<None>
Block list on the system (group policy)
---------------------------------------
<None>
Block list on the system (user)
-------------------------------
<None>

=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================

Everyone is allowed to create all user profiles.

=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================

Profiles on interface Wireless Network Connection 4:
Group policy profiles (read only)
---------------------------------
<None>
User profiles
-------------
All User Profile : HOMENETWORK1

=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================

Profile HOMENETWORK1 on interface Wireless Network Connection 4:
=======================================================================
Applied: All User Profile
Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : HOMENETWORK1
Control options :
Connection mode : Connect automatically
Network broadcast : Connect even if this network is not broadcasting
AutoSwitch : Switch to more preferred network if possible
Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "HOMENETWORK1"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present
Security settings
-----------------
Authentication : WPA2-Personal
Cipher : CCMP
Security key : Present

=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================

Interface name : Wireless Network Connection 4
There are 4 networks currently visible.
SSID 1 : HOMENETWORK1
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : d8:97:ba:b9:54:b0
Signal : 64%
Radio type : 802.11n
Channel : 36
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
SSID 2 : HOME-E9A6-2.4
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : d8:97:ba:b9:54:a8
Signal : 100%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
SSID 3 :
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : d8:97:ba:b9:54:a9
Signal : 100%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
SSID 4 : DIRECT-roku-EEAC1D
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : dc:3a:5e:a6:d0:79
Signal : 70%
Radio type : 802.11n
Channel : 36
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
THANKS REALLY APRECIATE THE HELP
C:\Users\francis>
 

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    window 8.1
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#26
Ok, one question.
If you switch to Toshiba laptop while connected and install it's Atherors driver without restarting, does the 5ghz network show up?
if not does the network show up then after restating?
 

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#29
Sorry, out of ideas, I pasted your thread title into google and there seem to be other people having same issue with Windows 8 and 5Ghz band.
so you might have a look if somebody figured out what could be the case, some registry hack or something.
 

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popeye

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#32
The Wireless Card is Single Band. It won't work on 5 GHz band, end of. Mentioned in post #5.
:doh: Really? Go figure. Guess I can't put 8 spark plugs in my 4 cylinder engine then. :)

Is supposed to be dual-band adapter from what I find. I don't think it is simultaneous though, maybe it is, if not can only use one band at a time. Has be something missing in settings for router or the adapter from what I can tell.
 

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#33
I am using an external usb network adapter that was previously working until I had to reset my computer
 

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popeye

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#34

My Computer

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  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
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    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
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    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
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    90 watt brick
    Mouse
    Bluetooth
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    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

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