Okay yes, I know the title may sound a bit weird but, my grandfather passed away about 2 weeks ago and we have recently been moving all his belongings out of his apartment. Along with this his ASUS Windows computer (I believe it is running windows 8.1 but not sure because I cannot get in) Since he has passed away unexpectedly we haven't been able to recover a password to his computer, which is fairly new since he bought it last year and is still useable. But we just cannot get in. I have tried the recovery method for the password because I had enough information for that, but the information was still inefficient, and we can't use his phone number to recover anything because I'm not sure which family member has it and what his password was on that. Is there any other way I can get the password? I do have a microsoft account myself if I need to use that. I would hate to see the new computer go to waste. And since it is new and he just bought it, we do believe he does not have much of anything important. (He also didn't use it too frequently.) So resetting the whole computer itself wouldn't be too big off a problem. Please tell me what I can do.
- Computer type