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Can't Mount ISO Files Natively Anymore


l0mars01

New Member
Posts
14
#1
My OS formerly mounted ISOs with an Enter or double-click in File Explorer.
Now I get an error
2014-10-16.png
Most remedies from a quick Google search don't apply:

  • the ISO files don't have a sparse flag set 2014-10-16 (1).png , so
    Code:
    fsutil sparse setflag filename 0
    does nothing, copying does nothing
  • the native Windows handler is already set as default, hence the above error
  • utilities like 7-zip can open these files
  • non-native ISO mounters can mount these files
  • Code:
    sfc /scannow
    didn't help
  • Code:
    [FONT=Verdana]dism /cleanup-image /online /restorehealth[/FONT]
    didn't help
  • the OS was installed yesterday
  • Microsoft Security Essentials isn't the issue (I just checked a virtual machine running only my version of the OS and MSE: it can mount ISOs); MSE is necessary since the server edition doesn't include a built-in AV
A week ago, I thought it was time to do a fresh install of Windows in case I had corrupted the ISO mounting driver somehow.
I got the updated install media from Microsoft (2012 R2 Update, the server edition 8.1 Update), wiped the hard drive, installed it, and fully updated it, expecting it to work.
To my shock, it does not.
I'm beginning to think an update or a driver is at fault here, since I haven't installed anything unusual.

If anyone can solve this problem for me, then it would be utterly heroic.
It's been bugging me a while.
 

Attachments

Last edited:

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

Brink

Administrator
Administrator
mvp
Posts
23,444
#2

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

l0mars01

New Member
Posts
14
#3
Standard user account can no longer mount ISOs natively

Thank you!
My administrator account can mount ISOs!
I wasn't sure until I switched to an administrator account.

New problem: my standard user account still can't mount them.
It requests administrator credentials and still does the "Sorry" business from before.
It's probably a security permissions issue or a profile-specific issue.
I tried importing your registry entries on a standard user account and got an error.
Only an administrator can do it entirely.

A virtual machine running only a fresh install of my OS does allow standard users to mount ISOs after they enter administrator credentials.
It's definitely not the default permissions.

The only permissions I'm aware of changing are disabling "Enforce password complexity", giving everyone permission to shutdown the computer, and allowing shutdowns without logging in.

I'm still happy the administrator can mount ISOs now. That's progress!
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

Brink

Administrator
Administrator
mvp
Posts
23,444
#4
Are the ISO files located in a folder that the standard user doesn't have access allowed by chance?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

l0mars01

New Member
Posts
14
#5
They're in either the standard user's folder or "Public" user's folder.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

Brink

Administrator
Administrator
mvp
Posts
23,444
#6
As a test, copy the ISO file to anywhere, then try to mount it afterwards.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

l0mars01

New Member
Posts
14
#7
Thanks for looking into this.
It still fails to mount like before.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

Brink

Administrator
Administrator
mvp
Posts
23,444
#8
Just to make sure, you did copy (right click "Copy") and "Paste" the ISO and not drag and dropped or any other method?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

l0mars01

New Member
Posts
14
#9
I pressed CTRL as I dragged and released.
The UI tells me this performs a copy as I do it.

If it helps, I can fetch you some entries from the Event Viewer.
I was looking there before, but I didn't know what to look for (source name, log name, etc).
I was also thinking of using Process Monitor to get some clues, but that dumps a ton of information.

PS Sorry for the delay. I had to take a snooze.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials
#10
Instead of---

screenshot_152.jpg

Try---

Dism /Online /Cleanup-Image /RestoreHealth

Then run sfc /scannow
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

l0mars01

New Member
Posts
14
#11
I think that's what I did, and I recalled the command incorrectly when I wrote about it.
I'll correct that shortly.
Just in case, here's the output.
PS C:\Windows\system32> dism /cleanup-image /online /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
PS C:\Windows\system32> sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.
Unfortunately, ISO mount still fails for my standard user.

I really want this to work.
Can I provide you any more information?
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials
#12
Go out & buy a full retail version.
Then you'll have no problems.

I'm not rich.
I spent some money & have 8.1.1 Pro WMC installed & working good.

Just my 2¢.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

l0mars01

New Member
Posts
14
#13
I think you misunderstood: it is a full retail version.
"User Accounts" offers 2 types of accounts:
  • Administrator
  • Standard
Both types can mount ISOs on a completely fresh install of my OS without updates. (I've checked on a virtual machine.)
Brink helped me get Administrators mounting ISOs again.
My standard account still can't.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

l0mars01

New Member
Posts
14
#14
Development!

I traced a possible cause of the problem, but I don't know what to do about it.
The community's insight here would be extremely valuable.
With Sysinternals Process Monitor capturing data, I attempted to mount an ISO, then dove through the results.
Here's the log: View attachment Logfile.zip
I'm terribly inexperienced, so please examine it if you think you can get better insights.

In a way, it shows me attempting to mount the ISO as a standard user, then a request for credentials, and an attempt to mount the ISO as the administrator I selected (named "Elevated").
Here's where I see it clearly go wrong
scsh.png
It attempts to act on path "C:\Users\Elevated\Downloads\temp\Windows XP x64.iso" when my ISO is located at "C:\Users\Luis\Downloads\temp\Windows XP x64.iso".
"Elevated" is the administrator I select when the UAC requests permission.
Windows is replacing the original user's profile path with the administrator's.
It's no wonder it fails to mount my ISO: it's going to the wrong location!

Just to check, I made a hardlink from "C:\Users\Elevated\Downloads\temp\Windows XP x64.iso" to "C:\Users\Luis\Downloads\temp\Windows XP x64.iso" and tried mounting "C:\Users\Luis\Downloads\temp\Windows XP x64.iso" again.
Sure enough, it "works".

tl;dr Windows is mangling an ISO's path when a non-administrator attempts to mount.

What can be causing this, and how do I fix it?
 
Last edited:

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

kuki

New Member
Posts
12
#15
I have the same issue right now.

I think some of my old images work as expected, the new ones, downloaded AFTER I did complete win 8.1 reinstall ( a few days ago). Moving them to external hard drive is a king of semi-solution, because then they do work.


I0mars01 - did you solve that issue?

edit:
Tried different approaches that I have found searching through web, but nothing helped. Just reinstalled windows 8.1 proffesional x64 and guess what? Nothing has changed, fresh windows install, no drivers , no updates and it fails to load ISO.
Moreover, I do have problems with burning those images to my external USB drive. Some images work, some do not, All of them work when copied to external HDD.
 
Last edited:

My Computer

System One

  • OS
    Win8.1Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    T450s
    CPU
    i5-5300U
    Memory
    12GB (8GB+4GB)
    Monitor(s) Displays
    DELL U2412 + 14" laptop
    Screen Resolution
    1920x1200
    Hard Drives
    850 PRO Samsung w/ HW encr. enabled
    Mouse
    Anywhere MX2

l0mars01

New Member
Posts
14
#16
No, I never solved it, and our experiences match.
The best solution I know is no solution at all, but workarounds: either
  • log in as an administrator (which defeats the purpose of security restrictions, right?), or
  • keep ISOs off paths under the logged-in user's profile.
Then switching security contexts (when you choose an administrator in the UAC) for a mount operation won't mangle the ISO file's path:
  • In the former case, you don't switch security context as you're already an administrator;
  • in the latter case, the file-path is safe from profile changes that come with switching security context: i.e., file-path transformations from C:\Users\standardUser to C:\Users\administrator do nothing to paths lacking C:\Users\standardUser
However, I've never reported this problem to Microsoft. They might properly fix this if they knew.

As far as I know (I've never had to try this), clearing the sparse flag
Code:
fsutil sparse setflag [I]filename [/I]0
addresses the same problem copying does.
You can check for the sparse flag in the file's attributes:
  • GUI: File properties, Details tab, Attributes, P
  • command-line:
    Code:
    fsutil sparse queryflag [I]filename[/I]
If you move the ISO off the logged-in user's profile (or log in as an administrator), and clear any sparse flags on it, then it should mount.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

altae

New Member
Power User
Posts
148
#17
Why don't you use a third party app to mount Isos? I have always used Daemon Tools (the free version) and so far it has never let me down.
 

My Computer

System One

  • OS
    Windows 8.1 Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self built
    CPU
    AMD FX-8350
    Motherboard
    Gigabyte GA-990FXA-UD7 Rev. 3
    Memory
    16 GB
    Graphics Card(s)
    Zotac GTX 770 Amp 2 GB
    Browser
    Firefox
    Antivirus
    GDATA Internet Security

l0mars01

New Member
Posts
14
#18
Update

I spoke to a tech support agent, and she points this out to me:
If you open C drive in Windows Explorer and navigate to an ISO file under your user profile, then it opens!
You can't start from your profile (where Windows Explorer starts) and navigate straight to your ISO.
This appears to be a Windows Explorer bug.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials

l0mars01

New Member
Posts
14
#19
Because native mount is THE PATH TO REDEMPTION. 3RD PARTY APPS HAVE BEEN PLACED HERE TO TEMPT THE FAITHLESS. DO NOT GIVE IN!!! THE MIGHTY NATIVE MOUNT HAS SPOKEN!!!

But seriously, because it's broken and I want to fix it, which is pretty much the whole point of this board. Sure, I'll workaround it (with ImDisk) until I learn how to fix it, but the moment I learn how, I'll still fix it.
 

My Computer

System One

  • OS
    Windows Server 2012 R2 Datacenter
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP ENVY dv6
    CPU
    Intel® Core™ i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
    Motherboard
    Hewlett-Packard 181B 52.24
    Memory
    16.0 GB
    Graphics Card(s)
    Intel® HD Graphics 4000, NVIDIA GeForce GT 630M
    Sound Card
    Intel® Display Audio, IDT High Definition Audio CODEC, NVIDIA Virtual Audio Device
    Screen Resolution
    1366 × 768
    Hard Drives
    WDC WD10JPVT-60A1YT0
    Mouse
    Synaptics SMBus TouchPad
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    Google Chrome
    Antivirus
    Microsoft Security Essentials

Zen

New Member
Posts
1
#20
I have seen a few fixes to this problem in this thread ... I know the thread is a little aged but since it is still referenced on a google search I feel I should add some technical information to this thread that should resolve the issues ...

Your ability to not mount the .iso image is caused by Microwhat? file security system ...

how to make .iso's mountable ...

There are a couple of things that might occur when you right click on an .iso file ...
1. there is no mount option
2. there is a mount option but when you click on it it gives you an error about some lack of ability of microsoft developers that prevents you from performing a valid function ...

here are a couple of methods to fix either or both of the problems above ... users choice ...

1. simple and easy ... get 7zip it opens the archive which should allow you to install whatever ... (it is free and easy to use and should not contain any malware)

2. right click on the .iso file > select Properties at the bottom of the list > Select the Details tab at the top > Click the link at the bottom that says ( Remove Properties and Personal Information ) > a new box will pop up with two options at the top ... the first default option is the best option but both options work ... > select ok ... when it is done you will see a new file ... "Original file nam.iso - copy" right click on the one that says copy ... you will now have the option to mount the file even if you did not have the option before ... mount and enjoy ...
 

My Computer

System One

  • OS
    Windows 8.1 Pro