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Solved cant get past welcome screen

glock183

New Member
My son playing hes zoostorm gaming pc running windows 8.1 when they had a power cut in the house. pc powered back up afterwards but the keyboard and mouse no longer function although k/board lights come on briefly and the mouse light stays on im stuck at the welcome screen. entered bios and both work there and i know how to change boot settings but do not have a restore disc. so i cant enter safemode or go to advanced settings. is there something i am missing or do i bite the bullet and purchase a new windows disc. any help would be appreciated thanks.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    zoostorm
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast

hydranix

New Member
Member
You don't need to purchase a new Windows disc. You can burn your own legally.

The getter option would be to use a windows install flash drive to access the advanced settings or recovery options.

Download this tool from Microsoft. It should allow you to easily create a Windows 8.1 install media.

You'll likely want to select English (United Kingdom), Windows 8.1, and 64-bit.


Good luck and let me know if you run into any problems.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

glock183

New Member
Thanks for the reply, i dont have a flash drive so if i run the above mentioned tool from a disc can i still access advanced settings and recovery?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    zoostorm
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast

glock183

New Member
went ahead and loaded image from disc by pressing f12 and changing boot option..still have the same problem, welcome screen and mouse/keyboard not working. Did i do something wrong, appreciate any help thanks.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    zoostorm
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast

glock183

New Member
Probably should have mentioned on the start up screen under the date/time there is a small icon( cable and monitor with exclamation mark in a yellow triangle ) were`nt sure if this was relevant.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    zoostorm
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast

Ztruker

Well-Known Member
VIP Member
Guru
First, try this and see if you can get the DVD to boot correctly: http://www.eightforums.com/tutorial...e-firmware-interface-install-windows-8-a.html

If not and you got the Welcome screen you didn't actually boot from the DVD. You really should pick up a 16GB or so flash drive and use Rufus to create a UEFI/GPT bootable flash drive. The DVD you made is probably not UEFI/GPT bootable which is why it didn't work.

Boot the flash drive then you can get to the repair tools.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

hydranix

New Member
Member
Sorry glock183, I was away for awhile.


You burned a DVD from the tool I linked you right? After that you should be able to boot the DVD and get to the Windows setup prompt. There may be two boot options. [UEFI: DVD] and [DVD]. You'll probably want the one which says UEFI in your BIOS boot menu. If that options isn't there, choose the other.

At the setup prompt select your language, press next, and instead of clicking the center button, click the link in the bottom left corner "Repair your computer".



You will find that this is a lot easier when using a USB flash drive. I'd suggest going to your local electronics store and buying one. An 8GB or more will be plenty big enough. If you choose to buy one, try to avoid the brands PNY and Patriot. The Kingston brand is a very solid choice, so are SanDisk, and Lexar.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense
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