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Can't connect to WiFi after fresh install (incorrect pass)


LeoFalto

New Member
Posts
8
#1
Posted the same thing on MS Answers and Reddit this morning, but got no answers.
Hey guys, used to be able to connect to wifi without problems, however, after I installed Windows 10 and reset the computer with the built in function it couldn't connect anymore.
Hence, I decided to download Windows 8.1 (as I have removed the OEM recovery partition) and still haven't been able to connect. PC details are as follows:

  • Acer Aspire V3-571G
  • Windows 8.1 64 bit (OEM preinstalled)
  • Qualcomm Atheros AR5BWB222 Wireless Network Adapter (drivers up to date)
I've done some research and apparently windows 8.1 removed the WPA-PSK profile from the network types, which is what my router is using. I have followed a guide which can be found here[1] , which apparently lets you add it using CMD, but have been unsuccessful.
It used to tell me the wifi password was incorrect, then I uninstalled the WLAN driver, reinstalled it and now it says it simply cannot connect. Same problem.


Furhtermore, I exported an xml profile file from an 8.1 machine which is connected to the same router (working) and imported it on my own machine through netsh. Still doesnt work. Apparently, even that machine is using WPA-2 and AES encryption, same settings as mine however mine gives me errors.

Please help
 

My Computer

System One

  • OS
    Windows 8.1

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
No Microsoft did not remove WPA/WPA2-PSK from 8.1. All that is over at Reddit is a bunch of trolls. They are just blowing smoke up your backside. It is most likely a driver or if you are running a third party Internet Security software, either one of them can cause that issue.

It really depends on how you have your Access Point set up. All of my Access Points are set up for WPA/WPA2-PSK and never have I had any issues with 7, 8, 8.1, 10.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

LeoFalto

New Member
Posts
8
#3
No Microsoft did not remove WPA/WPA2-PSK from 8.1. All that is over at Reddit is a bunch of trolls. They are just blowing smoke up your backside. It is most likely a driver or if you are running a third party Internet Security software, either one of them can cause that issue.

It really depends on how you have your Access Point set up. All of my Access Points are set up for WPA/WPA2-PSK and never have I had any issues with 7, 8, 8.1, 10.
Nobody replied to any of my posts but you yet. All the information I got was from other forum posts and trial and error.

After pretty much 2 full days (I've been sick with nothing better to do) of research, installing and reinstalling I've come to the conclusion it probably is a driver issue. However, I've tried almost every version of the driver for my wlan card with no success. Can you please suggest the best course of action?

Is changing wireless cards a viable option? My heads literally exploding now, so I'm gonna sleep. Please answer anyway and I'll check back first thing tomorrow morning.
 

My Computer

System One

  • OS
    Windows 8.1

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#4
Stop fooling around with drivers and the card. You need to log into your Gateway and check that SSID is allowed to be shown, that WPS is turned off, you are on say Channel 1&5 if using Wireless-n and that you have the key set for say 8-10 char's (I use a Hex form of key (0-9, a-f)), and make sure the Gateway is set to use WPA/WPA-2-PSK AES.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

LeoFalto

New Member
Posts
8
#5
Stop fooling around with drivers and the card. You need to log into your Gateway and check that SSID is allowed to be shown, that WPS is turned off, you are on say Channel 1&5 if using Wireless-n and that you have the key set for say 8-10 char's (I use a Hex form of key (0-9, a-f)), and make sure the Gateway is set to use WPA/WPA-2-PSK AES.
Hey, thanks for your reply. Not quite sure what you mean by gateway, I'm not really that great with networks and connections. Though I'm pretty sure the password and security modes are all set. There's 5 other devices connected to the same router and they all worked fine (including my pc before the fresh install).

I'd appreciate if you could put down a list of steps to follow,as I'm pretty clueless.
 

My Computer

System One

  • OS
    Windows 8.1

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#6
You can try and do what is called flushing the driver & Hardware. You have to go into device manager and when you choose to uninstall driver, also choose to uninstall hardware.

If still an issue with the latest drivers for the wifi card, yes it could be a bad card.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

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