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Can't connect to this network (wifi problems)


Glock

New Member
Posts
18
#1
hey guys, new here. been having this problem for over a month now, I think it happened when i switched from windows 8 to windows 8.1.

Try connecting to wifi network, it takes a long time and finally I get a "can't connect to this network"

I have extensively used google with no luck. I have no problem connecting at home, but at work it is now impossible.

Again, I'm new to this forum, if I am missing some information for you guys I appologize in advance and will post what you guys need.

thanks,
Paul
 

My Computer

System One

  • OS
    windows 8.1
Posts
1,360
#2
Hi Glock,


  • Please copy & paste the following into notepad.
  • Code:
    netsh wlan show all >%userprofile%\Desktop\Network.txt
    sc query dhcp >>%userprofile%\Desktop\Network.txt
    sc query dnscache >>%userprofile%\Desktop\Network.txt
    sc query wlansvc >>%userprofile%\Desktop\Network.txt
    ipconfig /all >>%userprofile%\Desktop\Network.txt
    netsh advfirewall show global >>%userprofile%\Desktop\Network.txt
    netsh winhttp show proxy >>%userprofile%\Desktop\Network.txt
  • Save the file as "Network.bat"
  • Right click the file and select Run as Administrator.
  • This will create a file called "Network.txt" on the desktop.
  • Copy & paste the contents into your next post.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise

Glock

New Member
Posts
18
#3
Hi ectech,

I have made the file on my laptop (currently at work, using my co-workers mac) if I can find a USB stick to transfer the file to this computer I will post asap. Worst off I will be able to post once I get home and have a connection on my personal laptop.
thanks for the patience,
Paul
 

My Computer

System One

  • OS
    windows 8.1

Glock

New Member
Posts
18
#4
Since I was on another computer, I had to manually type into my laptop what you originally asked me to copy/paste. Had no USB stick/internet connection (stupid me) so I hope I typed everything in correctly and here it is:

The following command was not found: wlan showall.

SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: dnscache
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: wlansvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Windows IP Configuration

Host Name . . . . . . . . . . . . : MASHEEN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 86-A6-C8-56-5A-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-56-5A-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-56-5A-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Global Settings:
----------------------------------------------------------------------
IPsec:
StrongCRLCheck 0:Disabled
SAIdleTimeMin 5min
DefaultExemptions NeighborDiscovery,DHCP
IPsecThroughNAT Never
AuthzUserGrp None
AuthzComputerGrp None
AuthzUserGrpTransport None
AuthzComputerGrpTransport None

StatefulFTP Enable
StatefulPPTP Enable

Main Mode:
KeyLifetime 480min,0sess
SecMethods DHGroup2-AES128-SHA1,DHGroup2-3DES-SHA1
ForceDH No

Categories:
BootTimeRuleCategory McAfee Personal Firewall
FirewallRuleCategory McAfee Personal Firewall
StealthRuleCategory Windows Firewall
ConSecRuleCategory Windows Firewall

Ok.


Current WinHTTP proxy settings:

Direct access (no proxy server).
 

My Computer

System One

  • OS
    windows 8.1

Glock

New Member
Posts
18
#6
I just tried that, but with no luck. still cannot connect. anyone else having this issue? ive used google extensively and cannot find any answers to this problem. so frustrating.
 

My Computer

System One

  • OS
    windows 8.1

Glock

New Member
Posts
18
#8
Just got back home. Did it at work last night, here it is sir:

Wireless System Information Summary
(Time: 2013-12-29 11:05:18 PM Atlantic Standard Time)


=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================


Interface name: Wi-Fi

Driver : Intel(R) Centrino(R) Wireless-N 2230
Vendor : Intel Corporation
Provider : Intel
Date : 2013-08-22
Version : 15.10.3.2
INF file : C:\WINDOWS\INF\oem48.inf
Files : 3 total
C:\WINDOWS\system32\DRIVERS\NETwew00.sys
C:\WINDOWS\system32\DRIVERS\Netwfw00.dat
C:\WINDOWS\system32\drivers\vwifibus.sys
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
IHV service present : Yes
IHV adapter OUI : [00 80 86], type: [00]
IHV extensibility DLL path: C:\WINDOWS\System32\IWMSSvc.dll
IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}


=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================


There is 1 interface on the system:

Name : Wi-Fi
Description : Intel(R) Centrino(R) Wireless-N 2230
GUID : fb703a78-4582-453a-9a6d-01ee986be829
Physical address : 84:a6:c8:56:5a:7c
State : disconnected

Hosted network status : Not started


=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================


Hosted network settings
-----------------------
Mode : Allowed
SSID name : "DIRECT-4z-MASHEEN"
Max number of clients : 8
Authentication : WPA2-Personal
Cipher : CCMP

Hosted network status
---------------------
Status : Not started


=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================


Wireless LAN settings
---------------------
Show blocked networks in visible network list: No

Only use GP profiles on GP-configured networks: No

Hosted network mode allowed in WLAN service: Yes

Allow shared user credentials for network authentication: Yes

Block period: Not Configured.

Auto configuration logic is enabled on interface "Wi-Fi"


=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================


Allow list on the system (group policy)
---------------------------------------
<None>

Allow list on the system (user)
-------------------------------
<None>

Block list on the system (group policy)
---------------------------------------
<None>

Block list on the system (user)
-------------------------------
<None>


=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================


Everyone is allowed to create all user profiles.


=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================


Profiles on interface Wi-Fi:

Group policy profiles (read only)
---------------------------------
<None>

User profiles
-------------
All User Profile : Jackman2013
All User Profile : Jackman 2013
All User Profile : BELLALIANT013


=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================


Profile Jackman2013 on interface Wi-Fi:
=======================================================================

Applied: All User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : Jackman2013
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "Jackman2013"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : WPA-Personal
Cipher : TKIP
Security key : Present

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


Profile Jackman 2013 on interface Wi-Fi:
=======================================================================

Applied: All User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : Jackman 2013
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "Jackman 2013"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : WPA-Personal
Cipher : TKIP
Security key : Present

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


Profile BELLALIANT013 on interface Wi-Fi:
=======================================================================

Applied: All User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : BELLALIANT013
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "BELLALIANT013"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : WPA2-Personal
Cipher : CCMP
Security key : Present

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================


Interface name : Wi-Fi
There are 2 networks currently visible.

SSID 1 : Wi-Fi
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:3a:99:00:c8:f1
Signal : 38%
Radio type : 802.11g
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 2 :
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:3a:99:00:c8:f0
Signal : 38%
Radio type : 802.11g
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
 

My Computer

System One

  • OS
    windows 8.1

Zaref

New Member
Member
Egypt

Posts
163
#9
i do have the same problem with my lenovo G580 with windows 8 pre installed
after upgrading to 8.1 nothing changed for about 2 days
after that it worked perfectly for me till 4 or 5 days ago
i'm really confused
i wish you can help :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming

Glock

New Member
Posts
18
#11
THANK YOU THANK YOU THANK YOU!

Is there any reason why windows did not prompt me for this driver? I have checked for updates around the clock and it said everything was up to date. Installing now, will try it at work tomorrow and hopefully this will work.

If you are into bitcoins, I would love to send you a small donation (about 50$ worth) for your much appreciated help.
 

My Computer

System One

  • OS
    windows 8.1

Glock

New Member
Posts
18
#15
sadly i cannot (i work as a power engineer in a hospital) i'll try to contact the IT guy (if we have one) see if he can perform a bard reset. in a very secluded area up north, hard to get IT guys here.

on a side note, before i started having the original problem i would get limited connection a lot. maybe its one of those days. sorry, and thanks a bunch for the help
 

My Computer

System One

  • OS
    windows 8.1
Posts
1,360
#16
Most public places require you accept the terms of service before connecting to the network.

Open Internet Explorer after connecting to see if their is an agreement page.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise

Glock

New Member
Posts
18
#17
just tried, no agreement or anything. just says "you're not connected to a network"

still on limited connection. if i run a diagnose it says "wifi doesn't have a valid IP configuration"
 
Last edited:

My Computer

System One

  • OS
    windows 8.1

Glock

New Member
Posts
18
#19
name is "wi-fi" i have successfully connected since i started working here in March. some days it would go to limited for anywhere from 10min to a day. my co-worker is able to connect as we speak.

diagnostics says wifi does not have valid IP configuration.
 

My Computer

System One

  • OS
    windows 8.1
Posts
1,360
#20
Press :winkey: + X > select Command Prompt (Admin) > copy & paste
Code:
netsh wlan delete profile name=*
into command prompt > press enter.

Try connecting to the wireless network again.

The other option it to manually set the IP address. Let me know..
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise

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