Solved Can't click on anything

robin42169

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Joined
Feb 9, 2016
Messages
6
HP laptop windows 8.1. I do not have a separate mouse. I have always navigated with the TouchPad and clicked using that. This started yesterday. I can still move the cursor with the touchpad, but cannot click on anything.
 

My Computer

System One

  • OS
    8.1

brooksndun

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Jan 14, 2015
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like?



[video=youtube;dMc5EBYs3p0]https://www.youtube.com/watch?v=dMc5EBYs3p0[/video]
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
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    us new hampshire

brooksndun

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884
solution.JPG
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
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    us new hampshire

robin42169

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Feb 9, 2016
Messages
6
Did not work

I can see the mouse but I click something and it doesn't open it. Sometimes I click on an icon and will drag it around the screen. I then have to repeatedly click the mouse to release it. I cannot open anything with a mouse click, but I can always see the pointer.
 

My Computer

System One

  • OS
    8.1

brooksndun

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Joined
Jan 14, 2015
Messages
884
god.. do you have "clicktouch" on?

look for your trackpad settings in control panel..

It's shown at 1:23 in the video.. Don't worry about the first thing they show.. just go to 1:23 in the time of the video..




[video]https://youtu.be/kTugOxLdP5s?t=1m23s[/video]

[video=youtube;kTugOxLdP5s]https://www.youtube.com/watch?v=kTugOxLdP5s&feature=youtu.be&t=1m23s[/video]
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new hampshire

brooksndun

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Joined
Jan 14, 2015
Messages
884
Look at the amount of people with HP and can't click.. you might be looking at a refund or return .. possibly even a product Call-back situation..

My only other suggestion is not fun (which Is why I can't do it for you right now as I am probably going to get my Masters Degree audition very soon and need to focus on that, so sorry but other people have lives too..)

But atleast start here and look at what other people did if they solved it..

https://www.google.com/search?q=can't+click+hp+&ie=utf-8&oe=utf-8
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new hampshire

brooksndun

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Joined
Jan 14, 2015
Messages
884
So all those other people have non working touch pads on the post I gave you and they just all bought mice (mouses?)??

Which defeats the purpose of having a travel laptop.. You want to carry a mouse everywhere.??.

You took the time to read the last pages of the HP postings I gave you in the last post?

Of course it's not fun and that's probably because HP decided to make Chinese based products and apparently did not test them enough.. Look at the amount of problems people having HP computers recently.. Tablets and touchpads that don't touch! Ha..

Take it to a local repair guy and tell him you will pay him if the trackpad works but if he can't get it, thanks for trying..


Or take the time to cheat and just look at the last page of the threads on the HP website about touchpads..

(Which I even linked you to in my last post)
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new hampshire

brooksndun

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Joined
Jan 14, 2015
Messages
884
Ok well at least either write to hp on their website telling them the touchpad doesn't work and you demand a new product

Or now you know never buy hp again.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new hampshire

mrgeek

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Member
Joined
Jan 11, 2015
Messages
112
HP uses Synaptics driver for the touchpad. Go to Device Manager, uninstall the driver and either go to the HP site to download for your model or let Windows Update find it. If you uninstall it and have HP Support Assistant, it will find it, download it and install for you.
 

My Computer

System One

  • OS
    Windows 8.1

brooksndun

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Joined
Jan 14, 2015
Messages
884
I looked at every page of the link you gave me. I tried it all and nothing worked. After messing with it for a week, I bought a mouse. Thanks for the help.

Apparently they have "tried everything"... but maybe not.. who knows..
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
    Country Flag
    USA
    State/Region Flag
    us new hampshire

txakura

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Joined
Feb 1, 2016
Messages
10
Location
Salinas, California
I've always built my computers (since 1978), and used the tools available. My wife, on the other hand, waited until she could have a laptop before we purchased one for her. When we did - and for every one of the four since - I've purchased a mouse (wireless once they were available) or just moved the one from the last laptop. We've visited more countries than I can remember, and we've always carried her laptop at least partly to store our photography, and partly to communicate back home. We've always carried the mouse. No big deal.
 

My Computer

System One

  • OS
    win 10 pro x64
    Name
    Michael Richardson
    Computer type
    PC/Desktop
    System Manufacturer/Model
    home built
    CPU
    i5-4400
    Motherboard
    Intel
    Memory
    8Gb
    Graphics Card(s)
    buiilt-in
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    built-in
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    Samsung S24C450
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    Logitech K250 wireless
    Mouse
    Logitech M705 wireless
    Internet Speed
    2.82x.51 Mb
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    firefox or chrome depending
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    Vipre
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