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Solved Can't click on anything


robin42169

New Member
Posts
6
#1
HP laptop windows 8.1. I do not have a separate mouse. I have always navigated with the TouchPad and clicked using that. This started yesterday. I can still move the cursor with the touchpad, but cannot click on anything.
 

My Computer

System One

  • OS
    8.1
Posts
884
#2
like?



[video=youtube;dMc5EBYs3p0]https://www.youtube.com/watch?v=dMc5EBYs3p0[/video]
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Posts
884
#3
solution.JPG
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Posts
6
#4
Did not work

I can see the mouse but I click something and it doesn't open it. Sometimes I click on an icon and will drag it around the screen. I then have to repeatedly click the mouse to release it. I cannot open anything with a mouse click, but I can always see the pointer.
 

My Computer

System One

  • OS
    8.1
Posts
884
#5
god.. do you have "clicktouch" on?

look for your trackpad settings in control panel..

It's shown at 1:23 in the video.. Don't worry about the first thing they show.. just go to 1:23 in the time of the video..




[video]https://youtu.be/kTugOxLdP5s?t=1m23s[/video]

[video=youtube;kTugOxLdP5s]https://www.youtube.com/watch?v=kTugOxLdP5s&feature=youtu.be&t=1m23s[/video]
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Posts
6
#6
Nope

That wasn't it. Anybody else have any other solutions. It's driving me nuts because laptop is pretty much useless without being able to click to open something.
 

My Computer

System One

  • OS
    8.1
Posts
884
#7
Look at the amount of people with HP and can't click.. you might be looking at a refund or return .. possibly even a product Call-back situation..

My only other suggestion is not fun (which Is why I can't do it for you right now as I am probably going to get my Masters Degree audition very soon and need to focus on that, so sorry but other people have lives too..)

But atleast start here and look at what other people did if they solved it..

https://www.google.com/search?q=can't+click+hp+&ie=utf-8&oe=utf-8
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Posts
884
#9
So all those other people have non working touch pads on the post I gave you and they just all bought mice (mouses?)??

Which defeats the purpose of having a travel laptop.. You want to carry a mouse everywhere.??.

You took the time to read the last pages of the HP postings I gave you in the last post?

Of course it's not fun and that's probably because HP decided to make Chinese based products and apparently did not test them enough.. Look at the amount of problems people having HP computers recently.. Tablets and touchpads that don't touch! Ha..

Take it to a local repair guy and tell him you will pay him if the trackpad works but if he can't get it, thanks for trying..


Or take the time to cheat and just look at the last page of the threads on the HP website about touchpads..

(Which I even linked you to in my last post)
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
Posts
6
#10
Brooksndun

I looked at every page of the link you gave me. I tried it all and nothing worked. After messing with it for a week, I bought a mouse. Thanks for the help.
 

My Computer

System One

  • OS
    8.1
Posts
884
#11
Ok well at least either write to hp on their website telling them the touchpad doesn't work and you demand a new product

Or now you know never buy hp again.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender

mrgeek

New Member
Member
Posts
112
#12
HP uses Synaptics driver for the touchpad. Go to Device Manager, uninstall the driver and either go to the HP site to download for your model or let Windows Update find it. If you uninstall it and have HP Support Assistant, it will find it, download it and install for you.
 

My Computer

System One

  • OS
    Windows 8.1
Posts
884
#13
I looked at every page of the link you gave me. I tried it all and nothing worked. After messing with it for a week, I bought a mouse. Thanks for the help.
Apparently they have "tried everything"... but maybe not.. who knows..
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo g750
    CPU
    i5
    Motherboard
    Some Chinese Crap..
    Memory
    8
    Graphics Card(s)
    Nvidia 755
    Antivirus
    Windows Defender
#15
I've always built my computers (since 1978), and used the tools available. My wife, on the other hand, waited until she could have a laptop before we purchased one for her. When we did - and for every one of the four since - I've purchased a mouse (wireless once they were available) or just moved the one from the last laptop. We've visited more countries than I can remember, and we've always carried her laptop at least partly to store our photography, and partly to communicate back home. We've always carried the mouse. No big deal.
 

My Computer

System One

  • OS
    win 10 pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    home built
    CPU
    i5-4400
    Motherboard
    Intel
    Memory
    8Gb
    Graphics Card(s)
    buiilt-in
    Sound Card
    built-in
    Monitor(s) Displays
    Samsung S24C450
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1/2-Tb internal, WD 1/2-Tb USB 2.0, Seagate 250-Gb USB 2.0
    Cooling
    fan
    Keyboard
    Logitech K250 wireless
    Mouse
    Logitech M705 wireless
    Internet Speed
    2.82x.51 Mb
    Browser
    firefox or chrome depending
    Antivirus
    Vipre

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