HP laptop windows 8.1. I do not have a separate mouse. I have always navigated with the TouchPad and clicked using that. This started yesterday. I can still move the cursor with the touchpad, but cannot click on anything.
I can see the mouse but I click something and it doesn't open it. Sometimes I click on an icon and will drag it around the screen. I then have to repeatedly click the mouse to release it. I cannot open anything with a mouse click, but I can always see the pointer.
Look at the amount of people with HP and can't click.. you might be looking at a refund or return .. possibly even a product Call-back situation..
My only other suggestion is not fun (which Is why I can't do it for you right now as I am probably going to get my Masters Degree audition very soon and need to focus on that, so sorry but other people have lives too..)
But atleast start here and look at what other people did if they solved it..
So all those other people have non working touch pads on the post I gave you and they just all bought mice (mouses?)??
Which defeats the purpose of having a travel laptop.. You want to carry a mouse everywhere.??.
You took the time to read the last pages of the HP postings I gave you in the last post?
Of course it's not fun and that's probably because HP decided to make Chinese based products and apparently did not test them enough.. Look at the amount of problems people having HP computers recently.. Tablets and touchpads that don't touch! Ha..
Take it to a local repair guy and tell him you will pay him if the trackpad works but if he can't get it, thanks for trying..
Or take the time to cheat and just look at the last page of the threads on the HP website about touchpads..
HP uses Synaptics driver for the touchpad. Go to Device Manager, uninstall the driver and either go to the HP site to download for your model or let Windows Update find it. If you uninstall it and have HP Support Assistant, it will find it, download it and install for you.
I've always built my computers (since 1978), and used the tools available. My wife, on the other hand, waited until she could have a laptop before we purchased one for her. When we did - and for every one of the four since - I've purchased a mouse (wireless once they were available) or just moved the one from the last laptop. We've visited more countries than I can remember, and we've always carried her laptop at least partly to store our photography, and partly to communicate back home. We've always carried the mouse. No big deal.