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Can't change account picture / lock screen's picture


gagugi21

New Member
Posts
1
#1
I got this error message "Setting the account picture failed, please try again". I need to know how to fix this, i got this error after i browsed the pic i wanted to use, if you guys know how to fix this thing, I'll thank you
here's the screenshot, I'm not using a pirated copy of this OS, please help!
 

My Computer

System One

  • OS
    Windows 8 64 Bit Pro
    Computer type
    PC/Desktop
    CPU
    AMD FX6300
    Motherboard
    MSi FX990 GD80
    Memory
    8 GB 2000Mhz
    Graphics Card(s)
    ATi HD 5570
    Browser
    Mozilla Firefox
    Antivirus
    Avira
Posts
17
#2
I don't know what may happen,but I think it worth to try:
First of all, go to C:\ProgramData\Microsoft
and copy the Default Account Pictures folder and then rename it to any name,after this open the original Default Account Pictures folder and delete the picture and the data file which belong to the user and try to change accaunt picture :)

 

My Computer

System One

  • OS
    windows 10Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer TravelMate 5760G
    CPU
    Intel Core i3 2330M 2.20MHz[4 Logical CPUs]
    Motherboard
    Acer TravelMate 5760G
    Memory
    Dual DDR3 SDRAM 4GB 1333MHz
    Graphics Card(s)
    NVidia GT 540M
    Monitor(s) Displays
    LED
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 5400rpm
    Browser
    Firefox
    Antivirus
    Eset Smart Security 9

Hate8

New Member
Posts
1
#3
Gelashvili - I'm not sure I understand. I tried some variant of your instructions, but wasn't sure what you meant. Still can't change the lock screen and user picture. I copied the folder, but it was named USER Account Pictures not DEFAULT Account Pictures. So I copy the folder - to where? And which one do I rename? And from which to I delete info?
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PowerSpec G179
    CPU
    Intel Core i7-3770K
    Motherboard
    Intel DZ77SL-50K
    Memory
    24GB DDR3
    Graphics Card(s)
    Integrated Intel HD Graphics 4000
    Sound Card
    Integrated 5.1 High-Definition Audio
    Monitor(s) Displays
    LG IPS LED 27EA33
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD 500GB x2, Seagate 500GB, Toshiba 2TB, 120GB Samsung SSD
    PSU
    300W
    Case
    basic
    Cooling
    basic
    Keyboard
    basic lighted
    Mouse
    Microsoft Wireless IntelliMouse Explorer 2.0
    Internet Speed
    35/35 FiOS
    Browser
    Chrome
    Antivirus
    ESET Smart Security 6
    Other Info
    First computer was a Tandy 8088

Gelashvili

New Member
Posts
17
#4
Hi,I have the folder called default accaunt picture:Screenshot by Lightshot
Copying default accaunt picture folder is for backup,and...when you have copied the folder then delete the default accaunt picture folder which is original[located in C:\ProgramData\Microsoft].
I hope it's simple to understand for you now :)
 

My Computer

System One

  • OS
    windows 10Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer TravelMate 5760G
    CPU
    Intel Core i3 2330M 2.20MHz[4 Logical CPUs]
    Motherboard
    Acer TravelMate 5760G
    Memory
    Dual DDR3 SDRAM 4GB 1333MHz
    Graphics Card(s)
    NVidia GT 540M
    Monitor(s) Displays
    LED
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 5400rpm
    Browser
    Firefox
    Antivirus
    Eset Smart Security 9
Posts
34
#5
Unable to change Local Account Picture in Win 8.1

Hi,

I am unable to change my profile picture in my Win'8.1 64-bit PC. It shows the error as below
Account picture error
Setting the account picture failed. Please try again.

I tried suggestion given in earlier post, but it didn't help. In fact, perhaps as I am sole user/account on my PC, it doesn't create a User Account Pictures folder under C:\ProgramData\Microsoft folder.

Have attached screen-shot of error, if it helps. Hope there's another solution to this issue !

Ramesh
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 Single Language English
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP 15 Notebook
    CPU
    Intel Core i3 4005U @1.70 GHz
    Motherboard
    Intel
    Memory
    4 Gb DDR3 @1600 Mhz
    Graphics Card(s)
    Integrated Intel GPU
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate 3 Gb/s 500Gb
    Browser
    FF, Chrome, IE