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Can't access admin tool of comcast modem

COKEDUDE

Member
Normally when you go to a default gateway of a modem or router you can access the devices admin tool. In my case with a comcast modem I was not able to access the admin tool until they reset it. I wasn't even to access the login page of the admin tool. It kept timing out. What are the reasons for the admin tool login page timing out? I have NEVER experienced this with any previous router or modem. Could someone be screwing with me and how?


Comcast Business | Set up and manage your Comcast Business Wireless Gateway
 

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Mark Phelps

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I don't have Comcast but do have Verizon and to access the setup page for that router, I have to enter an ID and password that Verizon provided me. The typical default IDs and passwords do not work. I suspect it might be the same with Comcast. I would check with them to find out.
 

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COKEDUDE

Member
I don't have Comcast but do have Verizon and to access the setup page for that router, I have to enter an ID and password that Verizon provided me. The typical default IDs and passwords do not work. I suspect it might be the same with Comcast. I would check with them to find out.

Yes that is true. Unfortunately as I said I couldn't access the login page. This is what I'm talking about.

Comcast-Business-IP-Gateway-Login-10.1.10.1.png
 

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Mark Phelps

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All the modems I've used, including the ones furnished by Verizon, have a reset button on the case somewhere. You press and hold that button for 30 seconds or so, and the settings are cleared, including any logon ID and/or password that has been set.

But, I have no way of knowing what the defaults are for that router. You would need to talk to Comcast to get that information.
 

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broe23

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Never been able to in the past. They lock them down, so that people do not bypass protocols.
 

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broe23

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If that is an SMC, only the techs have the access to that area.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Name
    Greg
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Occupation
    Retired
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
    Country Flag
    USA
    State/Region Flag
    us illinois

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