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Cannot Update windows 8 .. help me

Zacharackal1983

New Member
Hi Guys ,
Am using windows 8 and i cannot update windows , while searching for the updates it shows an error code 80072f76 .. i have tried deleting folders in "Softwaredistribution" as per the instruction from Microsoft site ... nd tride trouble shooting also..but no change at all :cry: help me friends ... plsssss
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    Chrome
    Antivirus
    Avast Antivirus

norepli

New Member
Member
If you've gone through all the Microsoft recommendations, try disabling your antivirus (if present) and see if that can get you through this latest update attempt.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop

Zacharackal1983

New Member
I have tried that too.. But the same is happening .. :-(
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    Chrome
    Antivirus
    Avast Antivirus

Narayan

Member
Member
Did you checked your Network Connection whether it is active or not. Also check your firewall whether there are exceptions for Windows Update or not.

If these do not fix the problem then you can go to this link and download the Microsoft FixIt and run that

Windows Update error 80072efe or 80072f76

See if it can fix the problem or not.
Best Of Luck............:thumbsup:
 

My Computer

System One

  • OS
    Windows® 8.1 Pro 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell® XPS® 15-9530
    CPU
    Intel® Core™ i7 4702HQ @3.20GHz
    Motherboard
    Intel® HM86 Express Chipset
    Memory
    Dell® 16GB DDR3 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GT 750M 2GB GDDR5
    Sound Card
    Intel® High-Definition Audio
    Monitor(s) Displays
    Dell® LED™ 15.6-Inch QHD+
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung® SSD™ 840 Pro 512GB
    PSU
    Dell® 91 WHR 6-Cell Battery
    Case
    Dell® Machined Aluminium Chassis
    Cooling
    Dell® Cooling
    Keyboard
    Dell® Integrated Keyboard
    Mouse
    Dell® TouchPad
    Internet Speed
    Download Speed- 50.0 MBPS Upload Speed- 20.0 MBPS
    Browser
    Mozilla® Firefox® 29.0
    Antivirus
    Kaspersky® PURE® 3.0 Total Security
    Other Info
    Network Adapter- Intel® Dual Band Wireless-AC 7260 + Bluetooth 4.0

Zacharackal1983

New Member
am Using Hotspotshield for connecting to the internet as they are using proxy over here ... is that may be the prob ? i have tried " allowing apps in firewall " nd i tried microsoft fixIt .. but it shows like this ( check the attachment )
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Sony Vaio
    Browser
    Chrome
    Antivirus
    Avast Antivirus

Narayan

Member
Member

My Computer

System One

  • OS
    Windows® 8.1 Pro 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell® XPS® 15-9530
    CPU
    Intel® Core™ i7 4702HQ @3.20GHz
    Motherboard
    Intel® HM86 Express Chipset
    Memory
    Dell® 16GB DDR3 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GT 750M 2GB GDDR5
    Sound Card
    Intel® High-Definition Audio
    Monitor(s) Displays
    Dell® LED™ 15.6-Inch QHD+
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung® SSD™ 840 Pro 512GB
    PSU
    Dell® 91 WHR 6-Cell Battery
    Case
    Dell® Machined Aluminium Chassis
    Cooling
    Dell® Cooling
    Keyboard
    Dell® Integrated Keyboard
    Mouse
    Dell® TouchPad
    Internet Speed
    Download Speed- 50.0 MBPS Upload Speed- 20.0 MBPS
    Browser
    Mozilla® Firefox® 29.0
    Antivirus
    Kaspersky® PURE® 3.0 Total Security
    Other Info
    Network Adapter- Intel® Dual Band Wireless-AC 7260 + Bluetooth 4.0

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