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Cannot Sign In to Windows App Store on Windows 8


martyn007

New Member
Posts
2
#1
Good Afternoon,

I have recently upgraded from Windows 7 Pro - Windows 8 Pro and I'm having trouble installing new apps from the windows app store.

I've created a user name and password but when I try to download a new app I get the following screen?

screen.png

My pc is connected to the internet fine and I can access the store no problem, it's just when I try to logon it says "we can't sign you in because the network isn't available"?

I am at work and we use a proxy server to control web access, the only thing that might be worth considering is that we block https://login.live.com and I don't know if this is causing my problem?

Many thanks
Martyn
 

My Computer

System One

  • OS
    Windows 8 Pro
Posts
1,308
#2
I am at work and we use a proxy server to control web access, the only thing that might be worth considering is that we block https://login.live.com and I don't know if this is causing my problem?


of course this is the root of the problem. The store use a microsoft account , your gmail is convert to microsoft account
 

My Computer

System One

  • OS
    Windows 8 enterprise x64
    System Manufacturer/Model
    Pc-Quebec / Area 66
    CPU
    i7-3960X Extreme Edition
    Motherboard
    Rampage IV Extreme
    Memory
    Gskill 4x4 GB
    Graphics Card(s)
    4 x HD 7970
    Sound Card
    onboard
    Screen Resolution
    2560*1600
    Hard Drives
    C:\Intel series 520 SSD , 250 GB
    D:\ WD 750 black with Intel 40gb SSD cache Intel RST
    E:\ WD 2TB Black
    PSU
    Corsair AX 1200
    Case
    TT Mozart TX
    Cooling
    Water Cooled
    Keyboard
    Logitech G-15
    Other Info
    Windows 8 VM is install on his own SSD.

martyn007

New Member
Posts
2
#3
Is there anyway around this? We block this address because if not our network dies due to programs contacting this address for windows updates and other program updates.

I'm not sure why this happens but our network guys tell me this has to be blocked otherwise we would grind to a halt?

Many thanks
Martyn
 

My Computer

System One

  • OS
    Windows 8 Pro
Posts
1,308
#4
ask your administrator, if your company apply policy it's must be for a reason. In my job I install a lot of policies to block the employees of my customers to install stuff on their PC.
 

My Computer

System One

  • OS
    Windows 8 enterprise x64
    System Manufacturer/Model
    Pc-Quebec / Area 66
    CPU
    i7-3960X Extreme Edition
    Motherboard
    Rampage IV Extreme
    Memory
    Gskill 4x4 GB
    Graphics Card(s)
    4 x HD 7970
    Sound Card
    onboard
    Screen Resolution
    2560*1600
    Hard Drives
    C:\Intel series 520 SSD , 250 GB
    D:\ WD 750 black with Intel 40gb SSD cache Intel RST
    E:\ WD 2TB Black
    PSU
    Corsair AX 1200
    Case
    TT Mozart TX
    Cooling
    Water Cooled
    Keyboard
    Logitech G-15
    Other Info
    Windows 8 VM is install on his own SSD.

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