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Cannot Reach Networks


Posts
3
#1
Hello. Recently, my Windows 8 has been working fine, but when I woke up this morning, I was not able to access the Internet. It has been int he same spot for the last few days and Internet was perfect, but this morning, it would not connect to any. Basically, it won't even list any. I know I'm not too far away and I'm sure it's still working because:

1) My father and sister are using it.

2) I've gone to two different houses with different internet, nothing changed.


I've been trying to fix it since 7 this morning and I feel like I'm going to just burst into tears of frustration. My audio is also not working, but I care more of getting the Internet working. And my computer will not allow me to turn on Windows Security Center.


I hope someone can fix this, and if they do, I will be seriously grateful. Thanks much, sincerely, Heather.
 

My Computer

System One

  • OS
    Windows 8

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
Well it would help to know if you have looked to see if the unit is in Airplane Mode, or the wireless is turned off. The other is what is the manufacturer & exact model number of the device? Also is this a Tablet, laptop, Ultrabook, or Desktop.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Posts
3
#3
Well it would help to know if you have looked to see if the unit is in Airplane Mode, or the wireless is turned off. The other is what is the manufacturer & exact model number of the device? Also is this a Tablet, laptop, Ultrabook, or Desktop.

The problem is I cannot find Airplane mode. There is not a key on the keyboard to turn wireless on and off either, at least I do not think so. I will do a bit more troubleshooting on airplane mode though. Also, it is an IdeaCentre Desktop. Model Number is B540.
 

My Computer

System One

  • OS
    Windows 8

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
Go into Desktop mode and then into the Control Panel. In Device Manager, are there any devices with a yellow ?. Is there any devices that state "Unknown". In Network in Device Manager, does the WiFi adapter show up in there?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.