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Solved Cannot log-in to other accounts at boot-up or switch users


Dugly

New Member
Posts
7
#1
There are other threads on this but none have provided a resolution to my problem. Running the users check indicates the administrator account exists. However, I cannot select any users except my standard windows user on boot-up, nor can I switch users from the start center, as there are no other users to select at the top right of the start center - i.e., the pix and user name do not contain other user names. The power button on settings doesn't either. When checking the task manager, there is only my own windows user name listed, so no other user to switch to. I installed various reg, bat and vbs files available for downloading on this web site without success.

I hope that there is a setting that has changed - but looking at secpol and gpedit nothing jumps out at me.

Nothing seems to correct the problem. Anyone?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 9Q33, Mid 2013
    CPU
    Intel I7
    Browser
    Chrome
    Antivirus
    Webroot Secure Anywhere

Brink

Administrator
Administrator
mvp
Posts
24,216
#2
Hello Dugly, and welcome to Eight Forums. :)

Please open User Accounts in the Control Panel (icons view), click on the Manage another account link, then post back with a screenshot of what it shows. Be sure to blank out any email addresses that may be in it.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Brink

Administrator
Administrator
mvp
Posts
24,216
#4
Well, from that you should have your "Douglas..." account and the built-in "Administrator" account available on the sign in screen.

When you are in the sign in screen, do you have a back arrow button at the top right corner to click to see all users to select to sign in?

If not, then you might see if disabling and enabling the built-in Administrator account may toggle it to show up on the sign in screen afterwards.

http://www.eightforums.com/tutorial...rator-account-enable-disable-windows-8-a.html
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Dugly

New Member
Posts
7
#5
No to both, unfortunately. The only time I see a back-arrow is when I hit windows-L, and the back arrow appears for about 1 second before only my MS log-in is available. I disabled net user admin, re-booted, enabled, re-booted and still nothing.

This is a new install. I discovered the problem when I tried to update Acrobat Pro, and found that I couldn't do it under my Dugly admin account, went to look for my net user admin log-in, and there it was:gone. I'm beginning to wonder if I truly gain admin rights when I hit "run as administrator" on various programs.

I did a lot of tweeking and file maintenance yesterday without creating adequate restore points, so I'm starting to believe my only choices are roll-back or re-install. I'll wait for a day or two before deciding to do that - the missing administrator account is the only thing that I need to rectify.

Thank you for your attentiveness and quick replies - much appreciated.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 9Q33, Mid 2013
    CPU
    Intel I7
    Browser
    Chrome
    Antivirus
    Webroot Secure Anywhere

Brink

Administrator
Administrator
mvp
Posts
24,216
#6
Since your "Douglas..." account is an administrator, you do have administrator rights. You just have to approve through UAC when you use "Run as administrator" to apply your elevated rights.

I would recommend to try the system restore first, then possibly to refresh or reset Windows 8 if it didn't help.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Dugly

New Member
Posts
7
#7
I performed a system refresh and it is now resolved.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 9Q33, Mid 2013
    CPU
    Intel I7
    Browser
    Chrome
    Antivirus
    Webroot Secure Anywhere

Brink

Administrator
Administrator
mvp
Posts
24,216
#8
That's great news Dugly. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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