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Cannot copy recovery partition -- win8 recovery creation


fragment137

Member
Member
Ontario, Canada

Posts
20
#1
Hello everyone,

I'm a technician at TigerDirect, and for one of our services we create recovery media for newly purchased machines.

For Windows 8 machines (As I'm sure you know) we cannot create recovery disks, and have to create a recovery drive using a flash drive.

On multiple occasions I have attempted to create the recovery drive using a CENTON 16gb USB stick and have selected the option to copy the recovery partition. The process proceeds normally until it starts copying the recovery partition. It will complete ~75-90% of the copy, and then all drive activity will stop. The unit still works perfectly fine, but the flash drive is not indicating any read/write, and it stays on whatever percentage it stopped on continuously with no change.

I'm curious if anyone else has run into this before? The current machine I'm working on is an ASUS G55V running Windows 8 (not Pro). The other machines we've had the same issues with have been multiple different ASUS models, as well as a few Toshiba's and HPs.

Any help is appreciated, thank you.


-- fragment
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

theog

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#2
Welcome to EightForums.

Try setting the HD Drive to never turn OFF.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

fragment137

Member
Member
Ontario, Canada

Posts
20
#3
Power options did not have an affect on this particular issue, but I will remember this tip for future reference.

The G55V unit I was having issues with today decided it was going to finish (though it was an abnormally long amount of time.) I was still having issues with a couple of Zenbooks though, which are using SSDs. I assume this setting would have a similar affect on these units?
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

theog

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#4
Power options did not have an affect on this particular issue, but I will remember this tip for future reference.

The G55V unit I was having issues with today decided it was going to finish (though it was an abnormally long amount of time.) I was still having issues with a couple of Zenbooks though, which are using SSDs. I assume this setting would have a similar affect on these units?
I would yes, it does help with backup at times.

You are welcome. :dinesh:
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

fragment137

Member
Member
Ontario, Canada

Posts
20
#5
Thank you for the advice. I have attempted this method on an A55V setup but unfortunately the same thing happened. The recovery creation stalled on "Copying Recovery Partition." I even tried switching from a USB3.0 to a USB2.0 port, though I figured this wouldn't change a whole lot.

It would seem there is yet to be a definite solution to this issue. Does anyone have any further insight?
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

theog

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5,591
#6
With Windows 7 backup would play up when the System Reserved was under 100mb, also when APP's installed files to the partition.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

fragment137

Member
Member
Ontario, Canada

Posts
20
#7
Any reason why this would be an issue on a machine fresh out of the box?
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

theog

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#8
I have seen on SevenForums clean installs with a 99mb System Reserved, backup plays up.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

fragment137

Member
Member
Ontario, Canada

Posts
20
#9
I will investigate this, thank you very much :)
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

rockrhino

New Member
Posts
3
#12
Apologies I'm new to the forum shall fill in the details when on a desktop.

Zoostorm desktop I7 3770 processor. I'm considering using the disc option which windows 8 offers if I can't fix it.

Thanks
 

My Computer

System One

  • OS
    windows 8

theog

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#13

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
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    Notebooks x 3

    Desktops x 5

    Towers x 4

rockrhino

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#14
I think I will yeah. The disc format appears to only be a repair disc. Not sure how much they will want to send me a flash drive with a full recovery on though.
 

My Computer

System One

  • OS
    windows 8

theog

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#15
rockrhino said:
I think I will yeah. The disc format appears to only be a repair disc.

Is this option greyed out.

drive-2-2.PNG

rockrhino said:
Not sure how much they will want to send me a flash drive with a full recovery on though.
Most likely be DVD's
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

martytoo

New Member
Posts
3
#16
I am having this problem, too. It gets to about 99% or more of the green bar moving to the right of the graphic and then it stalls. I am very frustrated and have even thought about returning this nice little ASUS (ASUS S200E with external CD/DVD) that I bought back to Staples. It also stalled doing the " " " Windows 7 " backup with Recovery included to a portable hard drive.

I have a hard time believing it is smart to own a PC that I have no recovery for.

And it is surprising that :

1) This isn't showing up all over the net
2) There isn't a solution posted anywhere
 

My Computer

System One

  • OS
    Windows 8

martytoo

New Member
Posts
3
#17
I succeeded in making a backup USB drive this morning. The message that you receive on my ASUS when you start is that the drive has to be at least 16GB in size. I don't have a USB3 stick that large. The backup took over three hours to perform and it now is now listed as using 11GB of the drive.

Based on some of the posts in this thread, I went into the power settings in the control panel as follows.

I searched power in the control panel search window (upper right of the control panel).
I clicked on power options and then changed the "power plan" from balanced to "Power4Gear" and clicked on "Change plan settings". Under the "Plugged in" area I chose "Turn off the display:" - drop down menu - to "Never" and "Put the computer to sleep:" - drop down menu - to "Never".
I then clicked on "Change advanced power settings" then then on the "Hard disk" option "Turn off the hard disk after", "Plugged in:" to 1440.
Then hit the "Apply" box and "OK" box and then "Save changes" button in the screen that denotes "Never" for the display and sleep options mentioned above.
Then I made sure the machine was plugged in and created the recovery on the USB memory stick.

I have no objective way of knowing how much difference these power options made in this transfer of the data to the USB stick.

Next stop is to make recovery DVDs if possbile.

USB.jpg
 

My Computer

System One

  • OS
    Windows 8

martytoo

New Member
Posts
3
#18
So now more frustration. Windows 7 file recovery gives nothing but errors. One option is to make a system image either on a hard drive or DVDs. Neither worked and the reason is that there is not enough room, even though there is enough room. The external hard drive is an almost empty Seagate 2TB Backup Plus. The DVDs were empty and the reason given was that there wasn't enough room for the shadow copy to be stored. This needs to be about 1GB according to the dialog, yet these were empty 4.7 DVDs !?!

The other backup option offered in Windows 7 file recovery, of a general backup fails over and over. It begins and then ends with no reason given for the failure.

failedbackup.jpg
 

My Computer

System One

  • OS
    Windows 8

cosmo727

New Member
Posts
2
#19
Has anyone figured this one out? I have two Asus laptops and have the same problem with both. Somehow with the first one, after many, many tries I got it to create a recovery USB. Don't ask me how, because I don't know. For the life of me I can't get this new laptop to create a recovery USB. Tried playing around with the power settings without any success. Any help would be greatly appreciated.

Thanks
cosmo727
 

My Computer

System One

  • OS
    windos 8
    System Manufacturer/Model Number
    Asus X202E-DH31T-CA
    CPU
    i3
Posts
6
#20
Experiencing the same issue

I have a brand new Gateway NV76R laptop with Windows 8 64 bit 8GB memory 1TB hard drive spoke with gateway tech he said there is possibly a file missing in the partition, said they would give me disks for free. I read somewhere that you need USB for some of the items, have to wait til Monday to call level 2 support to try and get USB drives for free since it seems to be an OEM issue. Will update with results of that discussion.
 

My Computer

System One

  • OS
    windows 8 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    Intel B960
    Memory
    8GB
    Graphics Card(s)
    Intel HD