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cannot connect to my microsoft account, stuck in local


Posts
1
#1
hi am having a string of problems with my microsoft account all brought about (i think) because of a problem with the audio system, i am now stuck in a local account,(having followed advice from a thread i followed on windows support). every time i try to change back to my microsoft account i get as far as signing in to my local account then it just says 'please wait' and goes no further (had it sat like this for an hour!) anyone have any ideas what i can do? thank you
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    lenovo z580

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
Log into the Microsoft side and delete the Live account on there, then go through the process of creating a new User Live ID on the Laptop, which should create a new Live account with Microsoft.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.