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Solved Cannot buy Windows 8 after using 90 day Windows 8 Evaluati


alpinekid61

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Member
Gaylord, MI

Posts
36
#1
Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

Nuccii

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Canada

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1,950
#2
It might be an idea to check if your regional settings are still USA
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
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    Monitor(s) Displays
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alpinekid61

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Gaylord, MI

Posts
36
#3
Just ck'ed. in control panel, region is USA.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

theog

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5,591
#4
Check you typed the Post Code. (zip)
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

DavidY

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#5

My Computer

System One

  • OS
    Windows 8.1, 10

alpinekid61

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Member
Gaylord, MI

Posts
36
#6
Clicked on the "Upgrade Problem To Windows 8" & made the files un-hidden. could not find any of the file names there (%UserProfile%\AppData\Local\Microsoft\WebSetup and C:\ESD folders to get rid of the downloaded installation files.) is nothing in C:.
I do not have the Vista disk, How do I take it back to Vista?
If I buy the $70 Windows 8 with disk, can I update?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

bobkn

New Member
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Danbury

Posts
465
#7
Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?
The Win8 Enterprise Evaluation version isn't eligible for the upgrade, so I guess that the Upgrade Assistant won't allow you to buy it from that.

I had that problem. I purchased the upgrade through another PC (Win7 X64), although I actually completed the download from the
Eval. machine.

I was able to (clean) install the upgrade and activate it on the PC with the Eval. version, although I hadn't expected that to work. (I doubt that the Eval. version retained any information about the prior OS - Win7 Pro X64 - but I don't know.)
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

alpinekid61

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Member
Gaylord, MI

Posts
36
#8
Check you typed the Post Code. (zip)
I have never been asked for the "ZIP" postal code when installing Windows. Where might that be at??
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

theog

VIP Member
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Gold Member
Posts
5,591
#9

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

TeXaCo

New Member
Posts
5
#10
I got the same message on the enterprise version of Windows 8. I actually had to right click on the upgrade assistant and go into properties and change the compatability mode to Windows XP sp 3.

Restart the upgrade assistant and then it allowed me to buy it and the upgrade seem to go fine then.

Hope this helps
 

My Computer

System One

  • OS
    Windows 8 Release Preiview 64bit Build 8400
    System Manufacturer/Model
    Custom

pewe

Member
Member
Posts
113
#11
I got the same message on the enterprise version of Windows 8. I actually had to right click on the upgrade assistant and go into properties and change the compatability mode to Windows XP sp 3.

Restart the upgrade assistant and then it allowed me to buy it and the upgrade seem to go fine then.

Hope this helps
I had the same problem with upgrading Enterprise 8. Setting the upgrade assistant to run in XP SP3 mode worked for me too.
 

My Computer

System One

  • OS
    Win 8 Pro - 64Bit
    System Manufacturer/Model
    Acer 8930
    Memory
    6GB
    Hard Drives
    WD 300GB, WD 500GB

alpinekid61

Member
Member
Gaylord, MI

Posts
36
#12
Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.
Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?
The Win8 Enterprise Evaluation version isn't eligible for the upgrade, so I guess that the Upgrade Assistant won't allow you to buy it from that.

I had that problem. I purchased the upgrade through another PC (Win7 X64), although I actually completed the download from the
Eval. machine.

I was able to (clean) install the upgrade and activate it on the PC with the Eval. version, although I hadn't expected that to work. (I doubt that the Eval. version retained any information about the prior OS - Win7 Pro X64 - but I don't know.)
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

bobkn

New Member
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Danbury

Posts
465
#13
Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.
I purchased the download using the Upgrade Assistant from a Win7 X64 machine.

I actually performed the download on the Enterprise Eval. PC, using a link from the purchase verification email. I had the downloader save the package as an .iso. From the .iso, I made a bootable USB flash drive to do the actual installation.

From what others have posted, there may be other ways to work around the limitations of the Upgrade Assistant. It'd be nice if there was some way to spoof it into offering a 64 bit download from a machine running a 32 bit OS, but I haven't seen one yet.

Reminder: the introductory upgrade download offer end at the end of January, at which time the Win8 Pro upgrade price goes to $200US (from $40). I don't know what the non-Pro upgrade version will cost, but I expect that it will be in line with Win7 (roughly $100).
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

alpinekid61

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Member
Gaylord, MI

Posts
36
#14
Thank you bobkn. I want to make sure I am understanding you correct. You used the Win7 X64 machine and bought Windows 8. You got email from Microsoft with link (nothing was put on the Win7 X64 machine pertaining to upgrading, right?) that you opened on Eval Machine and you saved .iso on the Eval Machine. Use the .iso to make a bootable USB flash drive and then did the install. You might be thinking "what is the matter with this guy". Brain does not work well after seizures & I have to know step by step so that I do not make mistake. I do not want to screw up my Laptop. I would get mad at myself & wife would get mad at me. Thank you for your understanding. and thanks for the help.
Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.
I purchased the download using the Upgrade Assistant from a Win7 X64 machine.

I actually performed the download on the Enterprise Eval. PC, using a link from the purchase verification email. I had the downloader save the package as an .iso. From the .iso, I made a bootable USB flash drive to do the actual installation.

From what others have posted, there may be other ways to work around the limitations of the Upgrade Assistant. It'd be nice if there was some way to spoof it into offering a 64 bit download from a machine running a 32 bit OS, but I haven't seen one yet.

Reminder: the introductory upgrade download offer end at the end of January, at which time the Win8 Pro upgrade price goes to $200US (from $40). I don't know what the non-Pro upgrade version will cost, but I expect that it will be in line with Win7 (roughly $100).
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

pewe

Member
Member
Posts
113
#15
I purchased Win 8 from a Win7 32 bit Laptop, but did not run the upgrade or download the iso.
I then re-booted the laptop to a copy of Win Enterprise 8 64 bit (a second hard drive) and downloaded the iso (which came down as 64 bit as I was downloading from a 64bit OS) which I burned to DVD.
I formatted the drive and installed Win 8 Pro 64bit on the clean drive.
 

My Computer

System One

  • OS
    Win 8 Pro - 64Bit
    System Manufacturer/Model
    Acer 8930
    Memory
    6GB
    Hard Drives
    WD 300GB, WD 500GB

bobkn

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Danbury

Posts
465
#16
Thank you bobkn. I want to make sure I am understanding you correct. You used the Win7 X64 machine and bought Windows 8. You got email from Microsoft with link (nothing was put on the Win7 X64 machine pertaining to upgrading, right?) that you opened on Eval Machine and you saved .iso on the Eval Machine. Use the .iso to make a bootable USB flash drive and then did the install. You might be thinking "what is the matter with this guy". Brain does not work well after seizures & I have to know step by step so that I do not make mistake. I do not want to screw up my Laptop. I would get mad at myself & wife would get mad at me. Thank you for your understanding. and thanks for the help.
That's pretty much correct.

The download started on the Win7 X64 machine, but I cancelled it there. There was plenty of time to cancel the download, because it's about 3GB in size.

The link in the verification email (which Microsoft provides to allow the installer to be re-downloaded if needed) leads to installation of a downloader. That installed and ran on Win8 Enterprise Eval.

Let me remind you that, as far as I know, the Upgrade Assistant will only permit you to buy the installer of the same "bitness" as the OS the Assistant is run on; 32 bit from 32 bit, 64 from 64. It wasn't an issue for me, but I imagine that quite a few people would like to switch to X64.
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

alpinekid61

Member
Member
Gaylord, MI

Posts
36
#17
The laptop is Win7 X32 and the Eval Machine is X32. that should work. I think I will tackel this in the am so that I have the whole day.

Thanks all & will let you know what happens.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP a6603w Pavilion
    CPU
    Intel Core 2 Duo (Wolfsdale) E8xxx
    Motherboard
    MCP73M01H1 (Napa) by Foxconn
    Memory
    3 gb
    Graphics Card(s)
    NVIDIA GeForce 7100

jimbo45

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#18
Hi there
W8 Enterprise evaluation edition is simply just that - a time limited evaluation edition. It Doesn't qualify for an upgrade -- simple -- end of.

BUT : You merely need to supply a VALID product number of the qualifying product -- the OS you are actually running on the computer doesn't have to be itself a qualifying product.

What is unclear -- the FAQ says an individual customer is limited to 5 upgrade purchases only. - Whether the same product key would work for a 2nd upgrade copy -- can't say -- or what would happen with a product key given to you by a colleague who isn't interested in upgrading.

While there is confusion here over how many times the qualifying product key can be used -- what IS OK is that if the QUALIFYING PRODUCT KEY is valid you are eligible for the download WHATEVER OS is currently running on your PC including LINUX.

One thing that WON'T work however (and your computer might also be blacklisted) is using one of THESE editions of Windows (screenshot enc).:dinesh:



Cheers

jimbo
 

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My Computer

System One

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    Linux Centos 7, W8.1, W7, W2K3 Server W10
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    PC/Desktop
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    1 X LG 40 inch TV
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    SSD's * 3 (Samsung 840 series) 250 GB
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pewe

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#19
the FAQ says an individual customer is limited to 5 upgrade purchases only
Can you give a link to that FAQ. (Can't find it on the UK MS store).

Reading the wording in your quote I would have interpreted that as being a restriction on how many times a customer can 'purchase' upgrade license codes - ie 5 different purchase transactions which will result in getting 5 different codes (possibly allowing the reduced upgrade price on up to 5 PC's only) which is not the same as being entitled to install Win8 using the same code 5 times or downloading/installing 5 times on the same pc.
 

My Computer

System One

  • OS
    Win 8 Pro - 64Bit
    System Manufacturer/Model
    Acer 8930
    Memory
    6GB
    Hard Drives
    WD 300GB, WD 500GB

bobkn

New Member
Member
Danbury

Posts
465
#20
Hi there
W8 Enterprise evaluation edition is simply just that - a time limited evaluation edition. It Doesn't qualify for an upgrade -- simple -- end of.

BUT : You merely need to supply a VALID product number of the qualifying product -- the OS you are actually running on the computer doesn't have to be itself a qualifying product.

What is unclear -- the FAQ says an individual customer is limited to 5 upgrade purchases only. - Whether the same product key would work for a 2nd upgrade copy -- can't say -- or what would happen with a product key given to you by a colleague who isn't interested in upgrading.

While there is confusion here over how many times the qualifying product key can be used -- what IS OK is that if the QUALIFYING PRODUCT KEY is valid you are eligible for the download WHATEVER OS is currently running on your PC including LINUX.

One thing that WON'T work however (and your computer might also be blacklisted) is using one of THESE editions of Windows (screenshot enc).:dinesh:



Cheers

jimbo
This isn't a marvel of clarity.

I hope that when the current promotional offer for the Win8 Pro upgrade ($40US) goes away, so does the Upgrade Assistant. I'd prefer to be able to buy and download Win8 licenses directly from the Microsoft Store, without a layer of foolproofing that adds barriers to downloading the software for perfectly legitimate use.

I admit that I'll probably try to buy a couple more Win8 upgrade licenses before the deal expires in a few days. I may even want to buy more licenses than I have machines (within the 5 copy limit); I hope that the dreaded Upgrade Assistant allows me to do that without too much effort.
 

My Computer

System One

  • OS
    Window 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    homebuilt
    CPU
    I7-3930k
    Motherboard
    Asus P9X79 Pro
    Memory
    16 GB Gskill DDR3-2133
    Graphics Card(s)
    eVGA GTX 680
    Sound Card
    Soundblaster Zx
    Monitor(s) Displays
    Asus PA246Q
    Screen Resolution
    1920X1200
    Hard Drives
    Corsair Force GT 120GB
    WD Cavair Black 1.5TB
    PSU
    PC Power & cooling Silencer 750
    Case
    Silverstone FT02B-W
    Cooling
    Noctua NH-D14 w/ PWM fans
    Keyboard
    cheap Logitech USB wired
    Mouse
    old 5 button Microsoft USB optical
    Internet Speed
    6Mb cable

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