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Solved Cannot access Admin settings


Posts
2
#1
Hi there,

I have a Dell laptop running Windows 8. It is 3 months old.

I have lost my admin rights to the computer - I cannot make changes. Therefore, I cannot do a system restore.

I tried booting up in safe mode and turning on the admin rights via command prompt and typing "net user administrator /active:yes". It tell me 'access is denied'. I think it said "error code 5".

It may or may not be coincidence but I had installed Classic Shell a week before this problem occurred.

Thank you for any help. I really don't want to pump more money into a new computer by having it repaired. Cheers!
 

My Computer

System One

  • OS
    Win 8

Vadikan

(*.*)
Power User
Posts
480
#2
Hi,

1. Type cmd on the start screen, press Ctrl+Shift+Enter. What happens?
2. Type cmd on the start screen, enter whoami /groups >> %userprofile%\desktop\whoami.txt and attach the file.
3. Do you have or can you get a hold of the installation DVD or recovery disk?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 [email protected] + 1 [email protected])
Posts
2
#3
Hi,

1. Type cmd on the start screen, press Ctrl+Shift+Enter. What happens?
2. Type cmd on the start screen, enter whoami /groups >> %userprofile%\desktop\whoami.txt and attach the file.
3. Do you have or can you get a hold of the installation DVD or recovery disk?
Thank you so much for taking the time to help. I had already backed up my important files, so after a frustrating few days, I decided to reset my computer completely.

The problem is fixed.
 

My Computer

System One

  • OS
    Win 8