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BSODs the past month


Tooney

New Member
Posts
2
#1
For only the past month, I've been having BSODs on my 5 month old self assembled computer. All of which occur during gaming. For the first two BSODs, I thought it was due to my undervolting of the CPU (which had been stable for months), so I reset that to factory settings. Unfortunately, I'm hit with a brand new error this last time (dxgmms1.sys as opposed to whea_uncorrectable_error). I'm at a loss as to what may be the cause and have no experience evaluating dmp files, so I figure the bright people of this forum can lend a brain.
 

My Computer

System One

  • OS
    8.1

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi Tonney & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
[HR][/HR]SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Code:
7: kd> u dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43
dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43:
fffff800`194ae9a7 493901          cmp     qword ptr [r9],rax
fffff800`194ae9aa 7533            jne     dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x7b (fffff800`194ae9df)
fffff800`194ae9ac 4d8911          mov     qword ptr [r9],r10
fffff800`194ae9af 488bd6          mov     rdx,rsi
fffff800`194ae9b2 488bcd          mov     rcx,rbp
fffff800`194ae9b5 4d894a08        mov     qword ptr [r10+8],r9
fffff800`194ae9b9 e8b2010000      call    dxgmms1!VIDMM_GLOBAL::DestroyOneAllocation (fffff800`194aeb70)
fffff800`194ae9be 483bfb          cmp     rdi,rbx
So, the DirectX was destroying the allocations which caused the system to crash.
Code:
7: kd> .cxr 0xffffd00022329780
rax=ffffc000226c65c8 rbx=ffffc0002d354dc0 rcx=ffffe0004e9c5000
rdx=ffffc00029da9b30 rsi=ffffc00029da9b30 rdi=ffffc0002d354dc0
rip=fffff800194ae9a7 rsp=ffffd0002232a1b0 rbp=ffffe0004e9c5000
 r8=ffffc000226c6440  r9=ffff40002d354dc0 r10=ffffc0002d354dc0
r11=7ffffffffffffffc r12=0000000000000000 r13=ffffc0002ef75010
r14=ffffe000470ffb01 r15=ffffc0002ef75040
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
dxgmms1!VIDMM_GLOBAL::DestroyAllocation+0x43:
fffff800`194ae9a7 493901          cmp     qword ptr [r9],rax ds:002b:[B][U]ffff4000`2d354dc0[/U][/B]=????????????????

7: kd> !pte [B][U]ffff4000`2d354dc0
[/U][/B]                                           VA ffff40002d354dc0
PXE at FFFFF6FB7DBED400    PPE at FFFFF6FB7DA80000    PDE at FFFFF6FB50000B48    PTE at FFFFF6A000169AA0
Unable to get PXE FFFFF6FB7DBED400
[COLOR=#FF0000][B][U]WARNING: noncanonical VA, accesses will fault ![/U][/B][/COLOR]
Hmm so the Virtual Address does not exist. Seems like a driver fault.
Below is a list of 3rd party drivers present on your system -
Code:
**************************Sun Feb 15 15:42:07.751 2015 (UTC + 5:30)**************************
[B][U]AsIO.sys                    Wed Aug 22 15:24:47 2012 (5034AC67)
[/U][/B]intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
TeeDriverx64.sys            Thu Mar 13 23:51:52 2014 (5321F740)
e1d64x64.sys                Fri Mar 14 23:40:25 2014 (53234611)
xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
dump_iaStorA.sys            Sat May  3 04:36:56 2014 (53642510)
iaStorA.sys                 Sat May  3 04:36:56 2014 (53642510)
edevmon.sys                 Fri Jul 18 18:41:31 2014 (53C91D03)
ehdrv.sys                   Fri Jul 18 18:41:50 2014 (53C91D16)
nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
eamonm.sys                  Thu Jul 31 18:29:02 2014 (53DA3D96)
epfwwfpr.sys                Thu Sep 11 21:36:11 2014 (5411C873)
SamsungRapidDiskFltr.sys    Tue Sep 16 14:23:25 2014 (5417FA85)
SamsungRapidFSFltr.sys      Tue Sep 16 14:23:46 2014 (5417FA9A)
nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
nvvad64v.sys                Thu Nov 20 21:03:54 2014 (546E09E2)
NvStreamKms.sys             Mon Jan 12 23:26:42 2015 (54B40ADA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Feb  8 17:41:49.605 2015 (UTC + 5:30)**************************
em015_64.dat                Fri Mar  1 18:57:56 2013 (5130ACDC)
em006_64.dat                Thu Dec 18 18:24:21 2014 (5492CE7D)
em018_64.dat                Tue Jan 20 20:12:39 2015 (54BE695F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 23 23:44:53.037 2015 (UTC + 5:30)**************************
em018_64.dat                Tue Jan 13 20:03:52 2015 (54B52CD0)
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=edevmon.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
em015_64.dat - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=em006_64.dat
http://www.carrona.org/drivers/driver.php?id=em018_64.dat
http://www.carrona.org/drivers/driver.php?id=em018_64.dat

Kindly remove the currently installed NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once it has uninstalled the driver, try a different driver version and see if the system is still crashing or not.

Also, remove any ASUS Bloatware present on the system.

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Thank you, I will give that a shot. However, it might take a while for me to be confident in the results, as these BSODs are quite rare.
Hi Tooney ^_^,

Sure thing. Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!