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BSOD's on shutdown/startup


GlennEric

New Member
Posts
1
#1
Hello

I sometimes get a BSOD when im turning off the PC. It shuts down but for some reason all the usb devices are on, and it boots back up when pressing a random key on the keyboard. As soon as I get into windows it tells me it had a error resulting in a BSOD.
Once when shutting down it did a restart and booted up by itself, same error and bsod message.

And sometimes when I turn the pc on, all usbdevices are dead, the screens black and I get no reaction. Only solution is to hold the powerbutton down and reset it. When I then boot up im hit with a error resulting in a BSOD.

I have not overclocked the system. I've run memtest86+ for 8 hours, not a single error.


Thanks in advance, Glenn Eric Øvrebø
 

My Computer

System One

  • OS
    Windows 8 Pro

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.
Initially the Leaf Networks Adapter caught my eye.
Later on I found that it was associated with the NetGear firewall and other Netgear ReadyNAS stuff listed in the networking adapters section of MSINFO32.
A couple of the BSOD's blamed Leaf drivers, but the others blamed networking in general.
Then I spotted the Leaf driver in the memory dump that dates from 2008.

This is most likely a problem with this software and it should be uninstalled immediately.
Once you determine that this was the cause, then you can feel free to install the latest, Win8 compatible version of the Leaf software if so desired.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

leafnets.sys Thu Apr 24 17:06:18 2008 (4810F64A)
NetGear ReadyNAS/Leaf Networks Network Adapter
leafnets.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

ICCWDT.sys Wed Aug 18 04:27:45 2010 (4C6B9981)
IIntel(R) Watchdog Timer Driver
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
ASUS USB Hub filter driver
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

AiChargerPlus.sys Wed Apr 18 21:17:35 2012 (4F8F67AF)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Mon Sep  2 05:35:07.276 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090213-9843-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 7:32:44.398[/B]
*** WARNING: Unable to verify timestamp for fwleaf.sys
*** ERROR: Module load completed but symbols could not be loaded for fwleaf.sys
Probably caused by :[B]fwleaf.sys ( fwleaf+2998 )[/B]
BugCheck [B]C5, {0, 2, 0, fffff8030287545b}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8030287545b, address which referenced memory
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC5_2_fwleaf+2998[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3411[/B]
  BIOS Version                  3603
  BIOS Release Date             11/09/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  1 08:50:31.486 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\090113-11312-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]4 days 0:54:30.620[/B]
*** WARNING: Unable to verify timestamp for fwleaf.sys
*** ERROR: Module load completed but symbols could not be loaded for fwleaf.sys
Probably caused by :[B]fwleaf.sys ( fwleaf+2998 )[/B]
BugCheck [B]C5, {0, 2, 0, fffff801f068d45b}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801f068d45b, address which referenced memory
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC5_2_fwleaf+2998[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3411[/B]
  BIOS Version                  3603
  BIOS Release Date             11/09/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 27 20:28:19.489 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082813-10375-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]3 days 12:29:48.809[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExFreePool+3ec )[/B]
BugCheck [B]19, {3, fffffa80128ed630, 0, fffffa80128ed630}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffffa80128ed630, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: fffffa80128ed630, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3411[/B]
  BIOS Version                  3603
  BIOS Release Date             11/09/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 24 07:52:09.509 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082413-10906-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]2 days 1:38:24.162[/B]
*** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys
Probably caused by :[B]nsiproxy.sys ( nsiproxy+19e5 )[/B]
BugCheck [B]C5, {0, 2, 0, fffff801120f945b}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff801120f945b, address which referenced memory
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0xC5_2_nsiproxy+19e5[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3411[/B]
  BIOS Version                  3603
  BIOS Release Date             11/09/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 01:36:46.229 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-8687-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 23:27:30.831[/B]
*** WARNING: Unable to verify timestamp for fwleaf.sys
*** ERROR: Module load completed but symbols could not be loaded for fwleaf.sys
Probably caused by :[B]fwleaf.sys ( fwleaf+2998 )[/B]
BugCheck [B]C5, {0, 2, 0, fffff8025128c45b}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8025128c45b, address which referenced memory
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xC5_2_fwleaf+2998[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3503[/B]
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      [COLOR=red]1.03029[/COLOR]
 
  BIOS Version                  3402
  BIOS Release Date             05/07/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug 17 04:51:27.697 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081713-9796-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 8:52:18.033[/B]
Probably caused by :[B]Pool_Corruption ( nt!ExFreePool+3ec )[/B]
BugCheck [B]19, {3, fffffa800e88a010, 0, fffffa800e88a010}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffffa800e88a010, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: fffffa800e88a010, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePool[/B]
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3503[/B]
 
Processor may be overclocked!
Expected Frequency:   3400
Actual Frequency:     3503
Overclock Ratio:      [COLOR=red]1.03029[/COLOR]
 
  BIOS Version                  3402
  BIOS Release Date             05/07/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Mon Sep  2 05:35:07.276 2013 (UTC - 4:00)**************************
[COLOR=RED][B]leafnets.sys                Thu Apr 24 17:06:18 2008 (4810F64A)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B][/COLOR]
[COLOR=RED][B]ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)[/B][/COLOR]
[COLOR=RED][B]ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)[/B][/COLOR]
e1i63x64.sys                Wed Feb 29 22:25:14 2012 (4F4EEC1A)
[COLOR=RED][B]AiChargerPlus.sys           Wed Apr 18 21:17:35 2012 (4F8F67AF)[/B][/COLOR]
btfilter.sys                Fri Jun 29 03:00:07 2012 (4FED5277)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
asmtxhci.sys                Mon Aug 20 08:28:15 2012 (50322D5F)
asmthub3.sys                Mon Aug 20 08:28:29 2012 (50322D6D)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
fwleaf.sys                  Mon Feb  4 20:03:19 2013 (51105A57)
nvhda64v.sys                Mon Feb 25 00:27:35 2013 (512AF647)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
hiber_storahci.sys          Fri Mar  1 21:15:44 2013 (513160D0)
ladfGSCamd64.sys            Mon Apr 15 14:39:12 2013 (516C4950)
ladfGSRamd64.sys            Mon Apr 15 14:39:15 2013 (516C4953)
nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
SteelBus64.sys              Tue Jun 25 10:00:16 2013 (51C9A270)
SAlpham64.sys               Tue Jun 25 10:00:37 2013 (51C9A285)
nvvad64v.sys                Tue Aug 20 07:29:10 2013 (52135306)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Sep  1 08:50:31.486 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
exfat.SYS                   Wed Jul 25 22:30:22 2012 (5010ABBE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 27 20:28:19.489 2013 (UTC - 4:00)**************************
nvvad64v.sys                Tue May 14 11:27:24 2013 (519257DC)
[/FONT]
leafnets.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
fwleaf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSRamd64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=SteelBus64.sys
http://www.carrona.org/drivers/driver.php?id=SAlpham64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=exfat.SYS
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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