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BSODs happening more often recently since January

fafhrd

Active Member
Pro User
BSODs mostly when browsing with Chrome, since that is what I do mostly, this time when trying to work out what touchpad gestures I could use consistently, since the touchpad seems to have a mind of its own sometimes.

HP Compaq Presario CQ57 (AMD E-300 APU with Radeon(tm) HD Graphics 1.30 GHz) purchased 08/2012 with W7 home premium x64, Windows 8 Pro x64 (4GB RAM) with Media Center Upgrade - installed Nov 2012 - no BSODs until Jan 11 2013

No 3rd party AV or Firewall etc Windows Defender only

1 unknown device in Device Manager ACPI\VEN_HPQ&DEV_6001 - "HP wireless button driver" ??
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

usasma

Mr. Cranky Pants
VIP Member
Guru
Install the HP wireless button thingie for Win8: HP Wireless Button Driver | HP® Support

There are reports missing from the upload. Please rerun the data collection app again and let it run for at least 15 minutes (or until it tells you that it's done).

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dokan.sys Mon Jan 10 07:49:42 2011 (4D2B0066)
Dokan user mode file system for windows
dokan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

SynTP.sys Thu Nov 10 22:35:11 2011 (4EBC97EF)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
Virtual Machine Monitor driver - Microsoft Virtual PC 2004
http://www.carrona.org/drivers/driver.php?id=vmm.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri Mar  1 22:16:49.739 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030213-31933-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]1 days 9:25:30.417[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 2dde7000, fffff8801c3e61c0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002dde7000, Address of the instruction which caused the bugcheck
Arg3: fffff8801c3e61c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 28 12:50:31.531 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022813-35396-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]1 days 21:57:12.216[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 21330000, fffff88019459fc0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000021330000, Address of the instruction which caused the bugcheck
Arg3: fffff88019459fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Feb 26 14:44:06.725 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-30076-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:00:46.899[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 2cf12000, fffff88019d39fc0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002cf12000, Address of the instruction which caused the bugcheck
Arg3: fffff88019d39fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 23 05:57:04.912 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022313-58344-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]1 days 22:01:15.521[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 662b000, fffff88019e2ffc0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000000662b000, Address of the instruction which caused the bugcheck
Arg3: fffff88019e2ffc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 21 07:55:02.076 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022113-68500-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 22:31:19.752[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 44fea000, fffff88002b211c0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000044fea000, Address of the instruction which caused the bugcheck
Arg3: fffff88002b211c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Mar  1 22:16:49.739 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dokan.sys              Mon Jan 10 07:49:42 2011 (4D2B0066)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys              Thu Nov 10 22:35:11 2011 (4EBC97EF)[/B][/COLOR]
[COLOR=RED][B]vmm.sys                Wed Dec 28 08:28:47 2011 (4EFB198F)[/B][/COLOR]
RTKVHD64.sys           Tue Jan  3 05:51:09 2012 (4F02DD9D)
usbfilter.sys          Tue Jun 19 07:07:40 2012 (4FE05D7C)
amd_sata.sys           Mon Jul 23 14:34:48 2012 (500D9948)
amd_xata.sys           Mon Jul 23 14:34:52 2012 (500D994C)
netr28x.sys            Wed Aug  8 10:27:28 2012 (50227750)
RtsPStor.sys           Sun Sep 16 23:15:37 2012 (505695D9)
atikmpag.sys           Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys           Wed Dec 19 15:38:55 2012 (50D225DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 23 05:57:04.912 2013 (UTC - 5:00)**************************
lunparser.sys          Wed Jul 25 22:28:26 2012 (5010AB4A)
passthruparser.sys     Wed Jul 25 22:28:35 2012 (5010AB53)
vhdparser.sys          Wed Jul 25 22:28:37 2012 (5010AB55)
[/FONT]
dokan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=vmm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
lunparser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. ?Related to Hyper-V?
passthruparser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. ?Related to Hyper-V?
vhdparser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. ?Related to Hyper-V?
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

fafhrd

Active Member
Pro User
Thanks very much for the analysis, I'll work through your recommendations and get back to you in due course.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

fafhrd

Active Member
Pro User
dokan.sys and vmm.sys both bear Microsoft (c) in their properties - may be part of Windows phone SDK - tried to uninstall, and BSOD halfway through. Now only 3.82GB remain instead of 7.xGB of the SDK.
BIOS same date/version as HP download latest for this laptop.
Realtek ethernet successfully updated from Realtek site.
SynTP.SYS same as HP download most recent, fails to install the driver package from the Synaptics site.
Driver verifier immediately crashes on reboot., but safe mode can be used to delete the verifier settings. 2 non-verifier BSODS yesterday.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

usasma

Mr. Cranky Pants
VIP Member
Guru
2 of the 3 memory dumps are Driver Verifier enabled dumps and both blame SynTP.sys - a driver component for your Synaptics TouchPad. Please:
- download a fresh copy of the latest, Win8 compatible drivers from: Drivers | Synaptics
- uninstall the current Touchpad drivers from the system
- install the freshly downloaded drivers
- monitor for further BSOD's
NOTE: these drivers may not have all the features that the drivers from the PC manufacturer have. If you're missing something that you need, feel free to uninstall these drivers (after testing for BSOD's) and install a fresh set from the PC manufacturer's website.

vmm.sys is likely a Microsoft driver - belonging to a virtual PC program. Please uninstall it - as I recall these programs aren't compatible with Win8 (you'll have to use the Hyper-V Manager for VM's in Win8). FYI - I have Hyper-V installed on my system and don't have the vmm.sys driver. If you can't figure this one out, I'd just let it be for now.

A web search for dokan.sys is a bit confusing. I'd have to wonder if it's associated with the Windows Phone SDK. Have you tried uninstalling it to see if that helps the system's stability?

Otherwise, we'll just wait and see if the Touchpad drivers have fixed your problems.
Good luck!

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Mar  3 14:03:04.185 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030313-28314-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:58:05.361[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 25c75000, fffff8801c3601c0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000025c75000, Address of the instruction which caused the bugcheck
Arg3: fffff8801c3601c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  F.46
  BIOS Release Date             12/16/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  Presario CQ57 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar  3 12:59:50.259 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030313-22261-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:00:20.666[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+1904a )[/B]
BugCheck [B]C4, {20011, fffff88000c70f80, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000020011, ID of the 'IrqlKeDispatchLte' rule that was violated.
Arg2: fffff88000c70f80, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
Arg4: 0000000000000000, Reserved (unused)
BUGCHECK_STR:  0xc4_IrqlKeDispatchLte_XDV
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc4_IrqlKeDispatchLte_XDV_VRF_SynTP+1904a[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Mar  3 10:42:02.673 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030313-22744-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:00:25.093[/B]
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by :[B]SynTP.sys ( SynTP+1904a )[/B]
BugCheck [B]C4, {20011, fffff88000c0df80, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000020011, ID of the 'IrqlKeDispatchLte' rule that was violated.
Arg2: fffff88000c0df80, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
Arg4: 0000000000000000, Reserved (unused)
BUGCHECK_STR:  0xc4_IrqlKeDispatchLte_XDV
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc4_IrqlKeDispatchLte_XDV_VRF_SynTP+1904a[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Mar  3 14:03:04.185 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dokan.sys                    Mon Jan 10 07:49:42 2011 (4D2B0066)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys                    Thu Nov 10 22:35:11 2011 (4EBC97EF)[/B][/COLOR]
[COLOR=RED][B]vmm.sys                      Wed Dec 28 08:28:47 2011 (4EFB198F)[/B][/COLOR]
RTKVHD64.sys                 Tue Jan  3 05:51:09 2012 (4F02DD9D)
usbfilter.sys                Tue Jun 19 07:07:40 2012 (4FE05D7C)
amd_sata.sys                 Mon Jul 23 14:34:48 2012 (500D9948)
amd_xata.sys                 Mon Jul 23 14:34:52 2012 (500D994C)
WirelessButtonDriver64.sys   Fri Jul 27 16:22:12 2012 (5012F874)
RtsPStor.sys                 Sun Sep 16 23:15:37 2012 (505695D9)
atikmpag.sys                 Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                 Wed Dec 19 15:38:55 2012 (50D225DF)
Rt630x64.sys                 Thu Dec 27 19:04:06 2012 (50DCE1F6)
netr28x.sys                  Mon Feb 18 17:48:30 2013 (5122AFBE)
[/font]
dokan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=vmm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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